Crashing While Playing

[DJaySaint]

I've tried many things, and nothing seems to have alleviated the issue. I played a couple days ago and only had like 2-3 crashes or so after playing around 8 hours. Yesterday and today (after the patch) I'm crashing at least 1-3 times per hour. No error messages, freezes, or hangups, just straight CTD. Since you can't get back to what you were doing (the reconnect literally never works), I'm constantly having to restart/redo things. While the game is fun, this is being a serious hindrance to me playing.

Has anyone else found a solution to the crashing issues? Googling around suggests this is an issue with Intel CPUs and Unreal Engine 5 somehow, but none of the suggested "fixes" work, i.e. BIOS CPU tweaks, latest drivers, updates, etc. I don't have crashing issues like this with any other games I play, even other Unreal 4/5 engine games. I have 0 issues starting the game or loading shaders, that part usually takes 1-5 seconds at most.

I get a pretty stable ~120 fps at 4k (vsync on so maybe higher?) at max settings without frame gen, no stutters other than an occasional maybe 1s freeze every hour or so? I did turn off ray tracing though, it was suggested that may have been an issue but doesn't seem to be crashing any less. I just can't keep the game running, it crashes mid combat or even just idling in the menu.

Setup:

Operating System: Windows 11 Pro 64-bit (10.0, Build 22631)
Language: English (Regional Setting: English)
System Manufacturer: ASUS
Motherboard: ROG Maximus Z790 Hero
BIOS: 2301 (type: UEFI)
Processor: 13th Gen Intel(R) Core(TM) i9-13900K (32 CPUs)
GPU: NVIDIA GeForce RTX 4090 Founder's Edition
Audio Card: Sound BlasterX AE-5 Plus
Memory: G.Skill Trident Z 65536MB DDR5 RAM
Hard Drive(s): Samsung 990 Pro PCIe 4.0 NVMe SSD - 2TB (OS drive)
Western Digital Black SN850x PCIe 4.0 M.2 SSD - 4TB (Game drive 1)
Western Digital Black SN850x PCIe 4.0 M.2 SSD - 4TB (Game drive 2)
DirectX Version: DirectX 12


Graphics Settings:

Display Mode - Borderless Window Mode
Resolution - 3840x2160(16:9)
Ray Tracing - Ultra
DLSS - Quality
Vsync - On
NVIDIA Reflex Low Latency - Enable Boost
Frame Generation - On
Ray Reconstruction - On
Maximum Frame Rate - 120
Advanced Settings - Everything on Ultra
Motion Blur - Off

With these settings I get about 120ish FPS in game. If I turn off DLSS/Frame Generation I get about 70 FPS (with Ray Tracing Ultra at 4k native). If I turn off Ray Tracing I get about 120 FPS again (without DLSS at 4k native).


Troubleshooting steps/changes I've made or looked into:

- BIOS update
- GPU driver update
- Reinstalled Visual C++ Redistributables (all the way back to 2013)
- Windows update
- CPU tweaks in BIOS according to Intel, i.e. reduce power usage and overclock from motherboard
- Intel Optimization Application
- Tweak in game settings. Literally nothing changes. I can run absolute max settings at 4k with ultra ray tracing, or I can run minimum specs in 720p like it's 2002. Still crashes shortly after playing, or if I'm lucky I might get an hour or two before I see one.
- Prayed to God
- Lit some incense to remove the bad juju causing me so many issues with this game

Anyone else have crashing issues and been able to solve them by now?

[Multigun]

14900 also with a 4080 super. Everything else is identical to you, though I suspect our Mobo's defer.

I had crashes from the start, tried a few things. And ultimately what fixed it for me was a simple bios update. Wrote up stuff on my review (which is straight info and not an actual review) in case any of its helpful

https://steamcommunity.com/id/multigun/recommended/2074920?snr=1_5_9__402

[Grimzy]

Generally, the power profiles that come on mobo's cause the 13900 + 14900 processors to be very unstable. Mobo manufacturers released an updated bios with intel recommended settings now that fix these issues.

While you may not have had issues with other games, but each game is different, has different loads.

[Riepah]

This may help you.
https://www.reddit.com/r/overclocking/comments/1axepvu/optimizing_stability_for_intel_13900k_and_14900k/

[DJaySaint]

I already updated my BIOS a couple months ago. The last update was in May by ASUS. I did this to fix the DDR5 issues I was having using XMP.

I already tweaked power settings in the BIOS as well, and turned off ASUS core enhancement. I also ran the recommended Intel Baseline settings.

[Multigun]

Originally posted by DJaySaint:

I already updated my BIOS a couple months ago.

I updated my Gigabyte bios in May also, prior to playing First Descendant, attempting to fix an unrelated problem. Gigabyte released a new bios update in June, which is the one I downloaded after having problems with First Descendant. Problem fixed.

[Riepah]

Hmm, perhaps you could try lowering the power settings even more to see if that would fix anything. It's possible your CPU is worse than it should be.

[DJaySaint]

I looked at that link.

"ASUS Z790 Motherboards:

Save your current settings into a profile so you can return to them later if you want.

Reset your BIOS to default settings. Ai Tweaker tab:

Disable MultiCore Enhancement.

Enable XMP(if your RAM supports it).

Set SVID behavior to Typical Scenario.

Set short duration turbo power = 253

Set long duration turbo power = 253

Set max core/cache current = 307Amps"

I had already made these changes after Googling some on this issue. No difference in crashing with First Descendant. Everything else seems to run stable though even before I made those changes.

[Multigun]

Running version 2301 of your bios with that z790?

[DJaySaint]

Originally posted by Multigun:

Originally posted by DJaySaint:

I already updated my BIOS a couple months ago.

I updated my Gigabyte bios in May also, prior to playing First Descendant, attempting to fix an unrelated problem. Gigabyte released a new bios update in June, which is the one I downloaded after having problems with First Descendant. Problem fixed.

I checked ASUS website today and yesterday. They haven't released a new BIOS update yet sadly.

Originally posted by Riepah:

Hmm, perhaps you could try lowering the power settings even more to see if that would fix anything. It's possible your CPU is worse than it should be.

I guess I could try. But if my CPU was that bad, I would've had issues with stability prior. I've had no stability issues with any other applications or games.

[DJaySaint]

Originally posted by Multigun:

Running version 2301 of your bios with that z790?

Yep. I double checked by booting into BIOS earlier today.

[Soreb]

Same Problem with an AMD CPU and 3080. So its not an Intel only problem.
I have no desire to search for anything, because it's the only game that causes this. Fix it or i'm out.
I read somewhere that with the new graphics driver it got worse, but did not try do downgrade so far (i'm on the lates version).

[Tolecnal]

7800x3d 4090 64gb ram. crashes frequently coincidentally after turning on dlss frame generation and ray tracing, tho i thought it was running quite a while with that on but maybe i'm wrong. my cpu is running much cooler than normal with other games, and gpu isn't working max either. crashes very frequently.

[Sri]

Played first day with only one crash right after the start.
Second day it started crashing after a couple minutes of playing.
Fourth? day, I was ably to play for hours again without any crashes.
Today it crashes again after a short while.

Looks like when I get lucky and can play more then 10-20 minutes, the game is stable for the rest of the session.

I ran Benchmarks like 3D Mark, FurMark (for quite a while) and MemTest.
Enabled Hardware Acceleration in Windows.

Used Medium or high settings, with and without Raytracing and DLSS.
I put shaders on "Ultra" and it worked for a session, but I guess this was a coincidence, because it never worked again.

Maybe there is always a small chance to load the shaders properly... or not.


Specs:
Ryzen 5 5600X, 4070s, 32GB DDR3 3200, AsRock B5550 Pro4, Win 10. Steam
Bios and GPU Driver are up to date.

Other programms: iCUE, Logitech G Hub

EDIT:
I found an old "Killer" Network App running in the background, that came with my previous MSI Board. And deleted it.
Now the game runs an hour without issues. Another coincidence?
Well, I guess I will see^^

[DJaySaint]

So people with AMD processors are experiencing lots of crashes too?

I haven't found a solution yet. It's getting to be more frustrating as I can't reliably complete any content without fear of a crash. I pretty much have to bail after one or two checkpoints of any of the missions with waves because I don't know at what point I'll crash. I voted continue on the last one I did, only to crash right before the last checkpoint for rewards.

It wouldn't be so bad if I could get back into the mission or whatever else I was doing. The option to reconnect when logging back into the game has worked exactly 0% of the time. It always says "can't connect to the server", so I just have to load in normally and restart whatever I was doing from the beginning.

[myles high]

5800x3d with 4080 super, i dont really want to update my bios, but looking online thats the only thing people are saying that is fixing the issue, i can run the game all on low with all the dlss stuff turned off and i still crash, or i can run the game on ultra with all the eye candy turned on and still experience crashing, im at a loss of what to do