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I have the same issue
I've seen people say I had to check for the code on their site after claiming it via twitch drops and then validating it on the site and after via steam.I remember doing it during the first hour of the drops and there was no code there for me and it said that account wasn't eligible.
I am still not sure if got anything or not.
https://www.arenabreakoutinfinite.com/en/news.html?content_id=88f400e5ae890a4f21a8613ae8bf937d17fd
Oh for sure this sht was sus af.
It did feel a lot like marketing on the cheap.
I've also been receiving this message for 2 days. I think it's just cheap marketing.
Regarding twitch there was a more to just get it in your twitch inventory, you had to go to the twitch drops page on the website and redeem threw downloading the launcher, waited 12 hours i was in that was the 23rd drops. Your key was threw twitch drops right?
Correct, so I watched at 5pm for about an hour on twitch, got the drop and connected Arena to my twitch like it shows you on the website. After refreshing like 10 times, I finally got the "Get your unique pass key" Orange button then it told me to download the game and that my account would be activated within 24 hours and I would receive an email, "No Further Action Is Needed". Its been over 3 days and I havent gotten an email. Not in my spam folder or inbox or anything. They lied...blatantly