Game crashes on launch since the update

[Puncrafter Helon]

So, sicne the last update I'm not able to play Ys since the game crashes on launch on both version of the game. I start the game, watch/skip the two intro movies then the menu screen is displayed (without the actual menu) and the music start looping for half a second before plain and simply crashing (unhelpful error message and all). I've looked through the game's directory and it seems that there's a dump created after each crash but the file is encrypted and I can't get any informatiion from it, even with notepad.

If anyone would have any idea of what might go wrong. I might had that I'm running Win7 and Ys was performing flawlessly prior to the update

[ThreeSon]

At least for me, also on Windows 7, the game still runs okay. Try setting XP compatibility mode and see if that helps.

[Puncrafter Helon]

Did that as well as running the .exe as an administrator and it changed nothing

[ThreeSon]

Very sorry to hear that it's giving you so much trouble. My next best suggestion is to delete the config folder (users\username\Saved Games\FALCOM\ysf_win), then uninstall the game and reinstall. This won't delete your saved games - they are stored in Steam's cloud folder.

I can't think what else could be causing your issue unless you've got some kind of exotic hardware.

[Puncrafter Helon]

Well, I did what you suggested and the crashes happens. It's a shame since the game look promising...

[ThreeSon]

Originally posted by Puncrafter Helon:

Well, I did what you suggested and the crashes happens. It's a shame since the game look promising...

In that case, you can be sure that the problem is a new element in the game's latest update that made it incompatible with some part of your hardware. I would list out your hardware config here and hopefully Sara will see it and be able to patch a fix for it.

[Zartem]

I have the same problem, and I uninstall the game and reinstall it's working
Thank ThreeSon

[Puncrafter Helon]

Here's my config:

OS: win7 x64
Processor: Intel Core 2 quad Q6600
Graphic card: AMD Radeon HD5800 Series
Motherboard: Gigabyte P35-DS4
RAM: 8Go
Gamepad: Logitech F310


If I missed something, please tell me

[ThreeSon]

That all seems pretty standard. Not sure what the problem is, but hopefully Sara will check it out.