Game crash at the end of a run

[BloodyJessy]

Hello, I have to say that i really love this game but... I have one big issue.

I play mainly coop with friends and got some crash but everytime it's happening and the end of my run, after beating the last boss. The frustrating part it's that it's like i have never did the run. I lost the progression of 2 run that way. Its doesn't give me my xP, nothing, like if i never played.
It even happened at the end of Nightmare mode.

I love this game but now im kinda scared to play and losing progress of another complete run.
What's causing this? Am i the only one ?

[Gianpiero]

i crashed 3 times today at baba hut in single player, still don't know why

[BloodyJessy]

I also crashed right after beating Baba on Nightmare and lost all the progress of the run. It also prevented me to unlock the third difficulty :(

[The deathRae]

4 player co-op today and two of the members crashed after completing Baba Yaga on Darkness, and they missed out on their last stories and outfits. Pretty bummed.

[Burglebunny]

update: verified game content on steam. also toggled crossplay off and back on. seems fixed.

since the patch i crash at the end of a run or when disbanding. not worth playing until fixed.

[Eri]

I crashed 2 times in a row at the end of run but then i turn off crossplay and third run was fine for me, dont know if its the problem

[BloodyJessy]

The devs really need to do something about this.
Like maybe adding automatic save?

[Rankiry]

+1 crash in public coop after Baba Yaga

[RhoastDuhk]

Same. Did two solo run on NOV 30th with the "Black Moon" modifier on Darkness difficulty and TWICE the game crashed on me as I reached the 2nd phase of Baba Yaga fight.

[Lanfey Lockwood]

Hello everyone,

We're very sorry for the inconvenience and thank you for all your reports, know that we're actively looking into the issue. Could you please all send us your DXDiag to help us fix it?

→ To get your DXdiag, type "dxdiag" in the Windows search bar
→ Launch the DirectX Diagnostic Tool
→ Click on "Save all information"
→ Save the .txt file on your computer and send it to us with the link to this Steam post! ([e-mail])

Thank you for taking the time to do so!

We also noticed it might come from the enabled cross-play, could you disable it and tell us if you see a difference?

Thank you for your help,

[Eri]

Originally posted by Lanfey Lockwood:

Hello everyone,

We're very sorry for the inconvenience and thank you for all your reports, know that we're actively looking into the issue. Could you please all send us your DXDiag to help us fix it?

→ To get your DXdiag, type "dxdiag" in the Windows search bar
→ Launch the DirectX Diagnostic Tool
→ Click on "Save all information"
→ Save the .txt file on your computer and send it to us with the link to this Steam post! ([e-mail])

Thank you for taking the time to do so!

We also noticed it might come from the enabled cross-play, could you disable it and tell us if you see a difference?

Thank you for your help,

After i disabled crossplay i got 0 crashes

[Rankiry]

Originally posted by Lanfey Lockwood:

Thank you for your help

If it helps, i noticed that game crashes at : past around 1 sec onto "Unloading" screen after the final baba Yaga form kill , had 2 playstation members in public multiplayer as well.

[MXiaa]

Hello!

We've noted several instances of crashes:

First, an issue with Beowulf's Fiery Dodge (Ultimate upgrade) used during the Prologue (Baba Yaga).

It may be your case if you're playing with Beowulf.

We'll provide a fix shortly; in the meantime, we recommend not taking this upgrade!

---

The second one is most likely related to crossplay. We're still trying to figure it out, but disabling Crossplay in the game's menu (all parties must disable it to connect together) should prevent the crashes from happening. We'll keep you posted once a stable fix is available.

Sorry for the inconvenience, and thank you for your patience.

Cheers,

[BloodyJessy]

Originally posted by MXiaa:

Hello!

We've noted several instances of crashes:

First, an issue with Beowulf's Fiery Dodge (Ultimate upgrade) used during the Prologue (Baba Yaga).

It may be your case if you're playing with Beowulf.

We'll provide a fix shortly; in the meantime, we recommend not taking this upgrade!

---

The second one is most likely related to crossplay. We're still trying to figure it out, but disabling Crossplay in the game's menu (all parties must disable it to connect together) should prevent the crashes from happening. We'll keep you posted once a stable fix is available.

Sorry for the inconvenience, and thank you for your patience.

Cheers,

In one of my crashed run, I indeed had a beowulf in my team.
I noticed that i got zero crash before the playstation release so i will disable crossplay to see if it help.

Thank you for your answer!

[]InK[ Porcupine]

Originally posted by MXiaa:

Hello!

We've noted several instances of crashes:

First, an issue with Beowulf's Fiery Dodge (Ultimate upgrade) used during the Prologue (Baba Yaga).

It may be your case if you're playing with Beowulf.

We'll provide a fix shortly; in the meantime, we recommend not taking this upgrade!

---

The second one is most likely related to crossplay. We're still trying to figure it out, but disabling Crossplay in the game's menu (all parties must disable it to connect together) should prevent the crashes from happening. We'll keep you posted once a stable fix is available.

Sorry for the inconvenience, and thank you for your patience.

Cheers,

I appreciate the confirmation of why it's crashed, but holy hell, getting through the Solo Nightmare difficulty for the first time after a solid few hours of trying, having just unlocked that very Talent, only to have it crash as I'm JUST about to finish the Epilog and then to have it crash silently with _no_ backup "Save"/"Continue from Checkpoint" feature is utterly abysmal and left me not wanting to play now.

I would *strongly* recommend that you implement a resume from chapter checkpoint in instances of the game crashing - especially when you have critically silently failing bugs like this currently known.

[BloodyJessy]

Originally posted by InK Porcupine:

Originally posted by MXiaa:

Hello!

We've noted several instances of crashes:

First, an issue with Beowulf's Fiery Dodge (Ultimate upgrade) used during the Prologue (Baba Yaga).

It may be your case if you're playing with Beowulf.

We'll provide a fix shortly; in the meantime, we recommend not taking this upgrade!

---

The second one is most likely related to crossplay. We're still trying to figure it out, but disabling Crossplay in the game's menu (all parties must disable it to connect together) should prevent the crashes from happening. We'll keep you posted once a stable fix is available.

Sorry for the inconvenience, and thank you for your patience.

Cheers,

I appreciate the confirmation of why it's crashed, but holy hell, getting through the Solo Nightmare difficulty for the first time after a solid few hours of trying, having just unlocked that very Talent, only to have it crash as I'm JUST about to finish the Epilog and then to have it crash silently with _no_ backup "Save"/"Continue from Checkpoint" feature is utterly abysmal and left me not wanting to play now.

I would *strongly* recommend that you implement a resume from chapter checkpoint in instances of the game crashing - especially when you have critically silently failing bugs like this currently known.

I agree! it felt really necessary. I think it need some kind of checkpoint or automatic save to prevent that. Not only for game crashes but party members as well.
It happened to me that my partner crashed after the first map so it just made everyone else crash as well and lost our progress and experience points.