DX12 Error 0x887a0004

[Acotreles]

DX12 Error 0x887a0004 I already did everything they said in the guides to fix the problem, and it keeps happening, many have this problem so it's obviously the game's fault.
Even so, I trust the company to solve this problem soon, I'll wait a couple of weeks to play the game. I watch gameplay videos and the game looks awesome.

[PaonEcureuil]

Hello,
As mentioned in the "How to resolve" thread, this error is likely caused by laptop integrated GPU. Can you confirm that you are playing on laptop?

[Acotreles]

Originally posted by PaonEcureuil:

Hello,
As mentioned in the "How to resolve" thread, this error is likely caused by laptop integrated GPU. Can you confirm that you are playing on laptop?

I don't play on a laptop

[PaonEcureuil]

Okay thanks, can you share a DXdiagfile?
→ To get your DXdiag, type "dxdiag" in the Windows search bar
→ Launch the DirectX Diagnostic Tool
→ Click on "Save all information"
→ Save the .txt file on your computer and attach it here.

[razife]

i have the same problem...
I'm not playing on laptop
can u help?
I couldn't save everything that was written


System Information
------------------
Time of this report: 6/2/2023, 17:03:43
Machine name: DESKTOP-HNURNUQ
Machine Id: {90023109-58D9-4F0F-A67E-9A24EB8C4B78}
Operating System: Windows 10 Pro 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406)
Language: Portuguese (Regional Setting: Portuguese)
System Manufacturer: Dell Inc.
System Model: XPS 8300
BIOS: BIOS Date: 10/17/11 11:18:49 Ver: 04.06.04 (type: BIOS)
Processor: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 16384MB RAM
Available OS Memory: 16366MB RAM
Page File: 4499MB used, 14298MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 144 DPI (150 percent)
DWM DPI Scaling: UnKnown
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.2075 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon HD 6670
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6758)
DAC type: Internal DAC(400MHz)
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_1002&DEV_6758&SUBSYS_00121028&REV_00
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 4848 MB
Dedicated Memory: 1008 MB
Shared Memory: 3840 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Extend
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.669922,0.314453), Green(0.271484,0.644531), Blue(0.152344,0.053711), White Point(0.281250,0.284180)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: SAMSUNG
Monitor Id: SAM7016
Native Mode: 3840 x 2160(p) (30.000Hz)
Output Type: HDMI
Monitor Capabilities: HDR Not Supported (Eotf2084Supported )
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll
Driver File Version: 8.17.0010.1404 (English)
Driver Version: 15.200.1062.1004
DDI Version: 11.2
Feature Levels: 11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 1.3
Hardware Scheduling: Supported:False Enabled:False
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Not Supported
Block List: DISABLE_HWSCH
Catalog Attributes: N/A
Driver Attributes: Final Retail
Driver Date/Size: 02/08/2015 21:00:00, 1466744 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-2418-11CF-E476-1820BEC2C535}
Vendor ID: 0x1002
Device ID: 0x6758
SubSys ID: 0x00121028
Revision ID: 0x0000
Driver Strong Name: