FAQ

[Noxfall Studios]

I lost my progress, is there any way to fix it?

Every hour, Nordic Ashes will save a new gamedata up to a maximum of 3 slots. These are saved automatically every hour and will be displayed in Settings/Gamedata as "Autosave". You can use any of these or any other manual save you had to recover your game progress by selecting it and pressing the "Load" button.

My game stucks on load screen

If your game never loads the main menu, but it’s not crashing, it may be related to your gamedata files being corrupted. First try to load a backup as described in “I lost my progress, is there any way to fix it?“. If the problem persists after this, please contact us at [e-mail] or on our discord server.

My game is running at lower fps than expected

Even if we are continuously working on improving the game performance, there are devices that cannot run Nordic Ashes as expected. It may be related to performance issues. You can try to improve it by:

• Selecting graphics quality settings to “Normal” or “Low”
  
• Disabling damage and status texts: set “Show Damage” and “Show Status Effects” to “No”
  
• Setting a lower resolution

The screen is so full of projectiles that I can’t barely see

Try by reducing the projectiles’ transparency in Settings/Graphics/Special Effects Visibility and/or setting the Enemy Areas Below All/Above All.