Trouble with DDO Installation

[citers]

When I accepted all the terms and services, the game changed to look like this:

[Click for a screenshot][i1131.photobucket.com]

At first I thought it was alright, but hours have passed and the bar hasn't moved. I consulted my friend, who'd recently installed the game themselves, and they said that there were numbers to show the progress of their installation while there aren't any for mine.

I've also tried to remove and reinstall the game, but the same thing happened again.

I would appreciate any help or suggestions you could give, thanks!

[josbell975]

I've had the exact same problem for over a week. Uninstall and re-install clean several times. Verified system requirements. Validate via Steam says missing 10 items and re-dl, but just get same results. ONLY reason I'm trying so hard is b/c I LOVE druid class and dont see that elsewhere really. I remember when game released, my D&D GM bought it day one and gave me trial period..I'm getting same results really, no game play.

[josbell975]

This is what I got from Turbine Tech.

Greetings ,




Thank you for your request. Per the issue encountered, with the launcher closed out please attempt these steps below:
1.Click on the Windows "Start" button and choose Control Panel
(On Windows 8 hold down the Windows key and press X and select it from the menu)
2.In there, click on Network and Internet and then Internet Options
3.In there, under the "Connections" tab, click LAN Settings
4.If "Automatically Detect Settings" and/or "Use a proxy server" are enabled, click to deselect the option and click ok.
5.After that if either one was enabled and then disabled, launch Internet Explorer (IE and the launcher share these settings) and check that www.turbine.com can still be reached (ensures that disabling it does not affect the browser's general connection).
6.Once that is confirmed, launch the game to test again.

Thank you,
The Turbine Tech Support Team



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