Creating an account

[jay_ellingson]

No matter what I try and create for a password, using the rules for such, it keeps giving me the red x of doom. What a joke.

[Running-Target]

If you are having problems making an account on the DDO website:
- Make sure adblocker extentions are disabled and turn web scripts blockers off.
- Make sure Javascript is On in the browser you are using.
- Open a fresh browser, Type DDO.com in the URL bar and enter, click on Register link at top right corner of page.
- It has a ReCaptcha thing that you have to check to complete the account, if you fail the reCaptcha, your signup fails.
- It has a Terms of Service and Privacy Policy Check mark that you have to complete for new account.
- Valid passwords are between 8 and 15 characters and Must have at least 1 capital letter, at least 1 lower case letter, and at least 1 number, all within 15 characters. Don't use spaces or apostrophes, only use shifted number special characters !@#$%^*()
- Make sure you have confirmed the password.
- Make sure you put in an Email address that has not been used for any other Turbine or SSG account or game.
- Make sure you have put in the date of your birth. You have to be 18 yrs. old to signup.
- Make sure your Username is unique for this signup. At least 1 capital letter, at least 1 lower case letter, and at least 1 number. A valid username should be between 6 to 25 characters, and can contain alphanumeric characters, commas, periods, and underscores. Sequential underscores are invalid.
- Try different web browsers like Edge, Firefox, Brave, Opera, etc.
- Try a different device like a smartphone, laptop, or tablet in a different location.
- Try making account at different times, or keep trying, if it fails. Maybe website is too busy or Down at that time.
- If you are still failing, be aware SSG blocks IPs from certain regions of the world, try using a VPN to sign up, you can play later without the VPN.
- Make sure you are using an email address that will stay with you wherever you go, like a website email service and make sure they don't close that email address from lack of use or no payment.
- Make sure your email account is Not sending mail from SSG to the spam or blocking it.

[jay_ellingson]

Originally posted by Running-Target:

If you are having problems making an account on the DDO website:
- Make sure adblocker extentions are disabled and turn web scripts blockers off.
- Make sure Javascript is On in the browser you are using.
- Open a fresh browser, Type DDO.com in the URL bar and enter, click on Register link at top right corner of page.
- It has a ReCaptcha thing that you have to check to complete the account, if you fail the reCaptcha, your signup fails.
- It has a Terms of Service and Privacy Policy Check mark that you have to complete for new account.
- Valid passwords are between 8 and 15 characters and Must have at least 1 capital letter, at least 1 lower case letter, and at least 1 number, all within 15 characters. Don't use spaces or apostrophes, only use shifted number special characters !@#$%^*()
- Make sure you have confirmed the password.
- Make sure you put in an Email address that has not been used for any other Turbine or SSG account or game.
- Make sure you have put in the date of your birth. You have to be 18 yrs. old to signup.
- Make sure your Username is unique for this signup. At least 1 capital letter, at least 1 lower case letter, and at least 1 number. A valid username should be between 6 to 25 characters, and can contain alphanumeric characters, commas, periods, and underscores. Sequential underscores are invalid.
- Try different web browsers like Edge, Firefox, Brave, Opera, etc.
- Try a different device like a smartphone, laptop, or tablet in a different location.
- Try making account at different times, or keep trying, if it fails. Maybe website is too busy or Down at that time.
- If you are still failing, be aware SSG blocks IPs from certain regions of the world, try using a VPN to sign up, you can play later without the VPN.
- Make sure you are using an email address that will stay with you wherever you go, like a website email service and make sure they don't close that email address from lack of use or no payment.
- Make sure your email account is Not sending mail from SSG to the spam or blocking it.

Thanks for the extremely helpful ideas and info. Stared from scratch after reading this and got it to work. 2 thumbs up!