Dungeons & Dragons Online®

Dungeons & Dragons Online®

First Time Setting Up Problems
First time running this launcher and it fails to generate a hash code tried many workarounds and cant get it to get past this state. Anyone got a fix?

EDIT Tried using repair within launcher redownloaded and still giving the same error
Last edited by Starworshipper; Feb 13, 2024 @ 2:19pm
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Running-Target Feb 13, 2024 @ 2:35pm 
- There are log files in the DDO game folder, you can read them with notepad. Open the local file folder, sort by type, find text docs in types, read the x.log files, that are dated with current date and time. You might be able to find an error hint, if you read through current log.

- If your game client not running on Windows 10 or Windows 11, try: Look in the DDO directory for the 3rdParty folder and run all the .exes you find there while the game is Not running and under Admin rights account.

- Make sure your Firewall and active defending anti-malware programs have DDO exe files in exceptions.

- Make sure your are loading the game and running the game under account with admin rights.

- Use the troubleshooting compatibility options in Windows 10 or 11 OS.

- If your DDO client is stuck while patching on a .dat or .datx =
1 Navigate to your Dungeons and Dragons Online installation folder (typically C:\Program Files (x86)\StandingStoneGames\Dungeons and Dragons Online).
2 Delete all files in this folder with a dat or datx file type. They will all end in .dat or .datx
3 Restart the DDO launcher and the application should repair itself.

- In the General Tab of the Options on the DDO launcher there is several checks boxes you can pick to keep the game patched and improve patching experience. Load Launcher when computer starts up, Limit average patching down rate to: (pulldown ), Retrieve Updates automatically (pulldown), Ask before downloading new updates, Keep launcher open, Pre-cache gamelogic. Use high resolution game data will add to your download time, but gives you better graphic textures.

- Many problems with the game stem from poor or faulty Network connection between your computer and the game servers near Boston, MA, USA. Read the sticky thread on the official forum, "Troubleshooting Connection Issues", "Understanding Lag" and "Game Connection Speed"

https://www.ddo.com/forums/showthread.php/184209-quot-Troubleshooting-Connection-Issues-quot-quot-Understanding-Lag-quot-and-quot-Game-Connection-Speed-quot

https://help.standingstonegames.com/hc/en-us/articles/115015989067-LOTRO-Firewall-Help

- While in game you can view connection status using a UI object. Go into Options > UI Setting > Show the Network Status Display (checked).

- Game crashes or not runs after pressing "Play" button on launcher. >

https://help.standingstonegames.com/hc/en-us/articles/115002036287--Nothing-happens-after-clicking-Play-on-the-launcher-OR-Game-crashes-after-clicking-play-on-the-launcher-

- Here is link to Microsoft Direct X download page. You need to load Direct X 11 and 9 on a new Win 10 or Win 11 OS >
https://support.microsoft.com/en-us/help/179113/how-to-install-the-latest-version-of-directx

- DDO uses Akamai Content Delivery Network still so that could be a problem that you need to allow Akamai to work. Even Updating the launcher calls to Akamai.

https://www.ddo.com/forums/showthread.php/464074-Akamai-net-session

https://steamcommunity.com/app/206480/discussions/0/558749825177006679/
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