Can't purchase in the DDO Store

[Albetrax]

I am trying to purchase a VIP subscription, but it forces me to pay through steam. A window pops up asking me to login to steam and every time i do it just refreshes the screen despite using correct login credentials. Does anyone else have this problem?

[pfroddam]

Someone suggested loading from game folder rather than through steam. Someone else said that didnt work.

What worked for me was this:
1 - Right click the game in steam library.
2 - select "Browse Local Files"
3 - run ddo using the file "DNDLauncher.exe"
4 - For me, when I opened the game store in the character select screen, I was able to choose to use pay pal instead of steam for the transaction. hope that helps. ;)

As for those who need to go through their steam wallets, i understand your frustration, but you are going to need to exercise patience. They will fix it as soon as they can, as mentioned by an earlier poster, as it is part of their income stream. However, fixing these kind of issues is often not a simple matter of clicking the fingers and hey presto...sometimes its more like 'which haystack did i loose that bloody needle in' ;)

[Doug]

Steam issues to be fixed tomorrow (Friday Sept. 4)

Update 46.4.2 Release Notes
Here are the Release Notes for Update 46.4.2, released on Friday, September 4th.

News and Notes:
Players running the game through Steam will now open the DDO Store in an external web browser. This change will resolve an issue where players were unable to make purchases using their Steam Wallet.

[Khalaq]

Originally posted by Doug:

Steam issues to be fixed tomorrow (Friday Sept. 4)

Thank you for the heads up, Doug. (My Steam wallet would also thank you, but it's going to be spanked, tomorrow.)

[osiris093]

Originally posted by Doug:

Steam issues to be fixed tomorrow (Friday Sept. 4)

Update 46.4.2 Release Notes
Here are the Release Notes for Update 46.4.2, released on Friday, September 4th.

News and Notes:
Players running the game through Steam will now open the DDO Store in an external web browser. This change will resolve an issue where players were unable to make purchases using their Steam Wallet.

But they have not! I keep getting directed to system browser in my case is Microsoft Edge.. and it keeps saying to allow all cookies. I did and still NOTHING! PLEASE FIX THIS!!!

[Khalaq]

I had no problem making the "Steam purchase" through my browser. I used my Steam wallet, and it all proceeded as expected. (My default browser is Firefox.)

[Creperator]

Guess they never attempted to fix it again since

[Sabrine]

This thread was quite old before the recent post, so we're locking it to prevent confusion.