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Please try running the game in windowed mode. Add the following launch option:
Then launch the game, it will bring up a little setup dialog where you can disable fullscreen.
If this fixes the issue, try setting the correct resolution for your monitor. Sometimes the auto-detection fails, e.g. if you add custom resolutions in your graphics driver settings. If that doesn't help, I need your exact hardware specs and a logfile.txt from the game directory to be able to tell what's wrong.
Thanks!
thank you! yea setting the resolution to the correct one worked! I can actually play now