Tomb Raider 2013 won´t start on STEAM!

[lovecraft]

Hi,

So, when I try to open the game on "play" on Steam and it wont launch. I tried everything I found online. Verifing file integrity, I did a SFC /scannow on prompt for missing files, I delete it and downloaded again, tried to open on folder as an administrator...

here´s my pc specs:

Powercolor Fighter Radeon RX 6600 8GB GDDR6
ATX MSI B650 Gaming Plus WiFi
AMD Ryzen 5 7600 "Zen 4" 6-Core 3.8GHz c/ Turbo 5.1GHz 38MB Cache SktAM5
ATX MSI MAG A650BN 650W 80 Plus Bronze
SSD M.2 2280 Kingston NV2 1TB 3D QLC NVMe PCIe Gen 4.0x4
Memory RAM Corsair Vengeance RGB 32GB (2x16GB) DDR5-6000MHz CL36 Preta

Everything happened from nowhere. Please, if you have another solution help me.

[Fluzzle]

What operating system are you running?
Have you tried to run the game directly from its file location, rather than from inside Steam?
If you're on Windows 64-bit, it's located here:
C:\Program Files (x86)\Steam\steamapps\common\Tomb Raider\TombRaider.exe

That may help with troubleshooting.
Also, have you tried rebooting your computer and trying again?

[lovecraft]

Originally posted by Fluzzle:

What operating system are you running?
Have you tried to run the game directly from its file location, rather than from inside Steam?
If you're on Windows 64-bit, it's located here:
C:\Program Files (x86)\Steam\steamapps\common\Tomb Raider\TombRaider.exe

That may help with troubleshooting.
Also, have you tried rebooting your computer and trying again?

Hey, my operating system is windows 11 64 bits.
Yes, I did that already and it didn´t worked, also rebooting many times. I already tried to do the compatibility thing and sadly with no success... :(

[cheshirm]

so nothing in the tomb raider.log file in folder
Documents\Tomb Raider
????

nothing in windows event viewer or windows reliability history?
might be a game crash event or system related errors

I have windows 11. game still works

[Fluzzle]

Hm.

1- Does the mini launcher window for the game pop up at least, when you try to start the game from Steam? If yes, try to adjust the graphics down to "normal" quality and see if the game starts.

2- Have you tried updating to the latest graphics drivers? Be sure to reboot the PC afterwards. Your drivers are here:
https://www.powercolor.com/download?type=1492658578&id=1628667486

3- If you installed the latest driver and rebooted, and that fails, try using DirectX 9 instead of 11. Instructions here:
https://www.pcgamingwiki.com/wiki/Tomb_Raider_(2013)#Force_DirectX_9_renderer_on_DirectX_11_systems

4- If those 3 things fail, maybe reach out to their tech support (they will likely ask you to do #2 and 3, so might as well do those first):
https://support.crystald.com/hc/en-us/requests/new

[lovecraft]

Originally posted by Fluzzle:

Hm.

1- Does the mini launcher window for the game pop up at least, when you try to start the game from Steam? If yes, try to adjust the graphics down to "normal" quality and see if the game starts.

2- Have you tried updating to the latest graphics drivers? Be sure to reboot the PC afterwards. Your drivers are here:
https://www.powercolor.com/download?type=1492658578&id=1628667486

3- If you installed the latest driver and rebooted, and that fails, try using DirectX 9 instead of 11. Instructions here:
https://www.pcgamingwiki.com/wiki/Tomb_Raider_(2013)#Force_DirectX_9_renderer_on_DirectX_11_systems

4- If those 3 things fail, maybe reach out to their tech support (they will likely ask you to do #2 and 3, so might as well do those first):
https://support.crystald.com/hc/en-us/requests/new

1- No the launcher doesn´t even open.

2- I did, I did the reset on the pc and updated the drivers last week. Every game launches, the only one that is not opening is Tomb Raider, so the issue is coming from this game. Even the other tomb Raider is launching.

But it happened something today that I can´t understand what it was. The games that are heavier, like Baldur's Gate 3, and even Rise of The Tomb Raider, are a little slow, I don't know how to explain it very well. But it seems that the games are not fluid. In desperation to fix Tomb Raider, I tried several things on the computer. And now these heavier games are slow :´( I´m so sad.

Why is having a gaming computer such a headache? I waste the time I could be playing trying to fix problems with the computer, and my computer is new. I've only had it for 7 months... Unfortunately, the feeling of playing on the computer is much better for me.

3- I have DirectX 11, if I go back to 9 will it affect my other games on the computer, like Baldur's Gate 3 for example? Because Tomb Raider isn't the only game I play.

[cheshirm]

game works fine on win 11 and dx11. from my launch log:

14:20:00:675 (00021884) > [D3D] D3D reports feature level 11 is supported.
14:20:01:329 (00021884) > [D3D] [Render] Using DirectX 11

[lovecraft]

Originally posted by cheshirm:

so nothing in the tomb raider.log file in folder
Documents\Tomb Raider
????

nothing in windows event viewer or windows reliability history?
might be a game crash event or system related errors

I have windows 11. game still works

Oh I didn´t knew about the "tomb raider.log" file folder. I just checked, and tried to open it again and the information goes to the "tomb raider.log". It says:

"00:00:00:272 (00013700) > [D3D] CROSSFIRE GPU count 1."

What that means? :o

Here is the other information on the "tomb raider.log":

"23:59:59:843 (00013700) > [Startup] Tomb Raider
23:59:59:843 (00013700) > [Startup] ==============
23:59:59:843 (00013700) > [Startup]
23:59:59:843 (00013700) > [Startup] Build: v1.1 build 0.0_32
23:59:59:843 (00013700) > [Startup] Windows 10 Enterprise (build 22631) (version 2009)
23:59:59:843 (00013700) > [Startup] Game directory: E:\Documentos\Tomb Raider\
23:59:59:843 (00013700) > [Startup]
23:59:59:843 (00013700) > [Startup] Memory statistics:
23:59:59:843 (00013700) > [Startup] Total RAM = 31.1 GB (31849 MB)
23:59:59:843 (00013700) > [Startup] Avail RAM = 22.3 GB (22842 MB)
23:59:59:843 (00013700) > [Startup] Total virtual memory = 4.0 GB (4095 MB)
23:59:59:843 (00013700) > [Startup] Avail virtual memory = 3.3 GB (3413 MB)
23:59:59:843 (00013700) > [Startup]
23:59:59:843 (00013700) > [Epic] Initializing Epic SDK.
23:59:59:852 (00013700) > [Epic] Initialized. Setting Logging Callback ...
23:59:59:852 (00013700) > [Epic] Logging Callback Set
23:59:59:852 (00013700) > [Epic] Creating platform.
23:59:59:852 (00013700) > [Epic] LogEOS: [Boot] EOSSDK Version 1.14.2-20976885 booting at 2024-08-01T22:59:59.852Z
23:59:59:853 (00013700) > [Epic] LogEOS: [Boot] EOSSDK Platform Properties [OS=Windows/10.0.22621.4029.64bit, ClientId=xyza7891hri7S1w3WCMm06tKm8uC3DAb, ProductId=d1ec31b0ecdd410c8add62cb45b90544, SandboxId=caca23a0954f4c1aba1fdd7e277b81e2, DeploymentId=1d905add96d5490c82e0c2c913731926, ProductName=BananaMania, ProductVersion=1, IsServer=false, Flags=None]
23:59:59:944 (00013700) > [Epic] LogEOSOverlay: Overlay library loaded, version ++EOSSDK+Release-Overlay-CL-34031348
23:59:59:944 (00013700) > [Epic] LogEOSOverlay: Beginning dxgi factory detour
23:59:59:944 (00013700) > [Epic] LogEOSOverlay: Factory detour complete
23:59:59:944 (00013700) > [Epic] LogEOSOverlay: Beginning swap chain detour
23:59:59:944 (00013700) > [Epic] LogEOSOverlay: Attempting to create swap chain using D3D11
23:59:59:944 (00013700) > [Epic] LogEOSOverlay: Successfully created swap chain using D3D11 with feature level b000
23:59:59:944 (00013700) > [Epic] LogEOSOverlay: Swapchain detour complete
23:59:59:944 (00013700) > [Epic] LogEOSOverlay: Overlay loaded and initialized
23:59:59:955 (00013700) > [Epic] LogEOSAntiCheat: [AntiCheatClient] Anti-cheat client not available. Verify that the game was started using the anti-cheat bootstrapper if you intend to use it.
23:59:59:955 (00013700) > [Epic] Platform created.
23:59:59:956 (00013700) > [Info] Starting Tomb Raider v1.01.0.0
00:00:00:084 (00013700) > [Info] [Main] Current directory: E:\video_games\launchers\Steam\steamapps\common\Tomb Raider
00:00:00:085 (00013700) > [File] Mounted TITLE.000
00:00:00:085 (00013700) > [File] Mounted PATCH.000
00:00:00:085 (00013700) > [File] Mounted PATCH2.000
00:00:00:086 (00013700) > [File] Mounted PATCH3.000
00:00:00:087 (00013700) > [File] Mounted PATCH3.000
00:00:00:088 (00013700) > [File] Mounted PATCH3.000
00:00:00:130 (00013700) > [D3D] [Render] PCDeviceManager constructor start
00:00:00:159 (00013700) > [D3D] [Render] Loading ADL...
00:00:00:177 (00013700) > [D3D] [Render] Done loading ADL
00:00:00:177 (00013700) > [D3D] [Render] Querying ADL for Eyefinity modes
00:00:00:181 (00013700) > [D3D] [Render] PCDeviceManager constructor end
00:00:00:219 (00013700) > [D3D] [Render] PCDX11DeviceManager constructor start
00:00:00:219 (00013700) > [D3D] D3D Adapter Information:
00:00:00:219 (00013700) > [D3D] Adapter Description: AMD Radeon(TM) Graphics
00:00:00:219 (00013700) > [D3D] VendorID: 1002
00:00:00:219 (00013700) > [D3D] DeviceID: 164e
00:00:00:219 (00013700) > [D3D] Revision: c6
00:00:00:219 (00013700) > [D3D]
ATIAGSGetDefaultDisplayIndex says 0.

00:00:00:219 (00013700) > [D3D] CROSSFIRE GPU count 1.

00:00:00:256 (00013700) > [D3D] Reducing mouse lag by setting frame latency to 1...
00:00:00:256 (00013700) > [D3D] D3D reports feature level 11 is supported.
00:00:00:256 (00013700) > [D3D] D3D reports no hardware multiple command list support.
00:00:00:256 (00013700) > [D3D] Loading AMD HD3D driver.
00:00:00:256 (00013700) > [D3D] Could not find AmdDxExtCreate11!
00:00:00:258 (00013700) > [D3D] AMD DirectX eXtension version: 9.2
00:00:00:258 (00013700) > [D3D] Could not load AMD stereoscopic extension!
00:00:00:263 (00013700) > [D3D] [Render] Querying ADL for Eyefinity modes
00:00:00:272 (00013700) > [D3D] D3D Adapter Information:
00:00:00:272 (00013700) > [D3D] Adapter Description: AMD Radeon RX 6600
00:00:00:272 (00013700) > [D3D] VendorID: 1002
00:00:00:272 (00013700) > [D3D] DeviceID: 73ff
00:00:00:272 (00013700) > [D3D] Revision: c7
00:00:00:272 (00013700) > [D3D]
ATIAGSGetDefaultDisplayIndex says 0.

00:00:00:272 (00013700) > [D3D] CROSSFIRE GPU count 1."

------------------------------------------------------------------------------------------------

I also tried to check the "Windows Reliability History" and is definitely an error with opening Tomb Raider happening.

Here is the description of the problem on "Windows Reliability History":

(I did a google translation to english, but it´s understandable.)

"Faulting application name: TombRaider.exe, version: 1.1.0.0, timestamp: 0x632ce0fa
Faulting module name: amdxx32.dll, version: 32.0.11029.1008, timestamp: 0x668fe770
Exception code: 0xc0000409
Fault offset: 0x00ba0a58
Faulting process ID: 0x0xAFC
Failed application start time: 0x0x1DAE3FF3C12048F
Faulting application path: E:\video_games\launchers\Steam\steamapps\common\Tomb Raider\TombRaider.exe
Failing module path: C:\WINDOWS\System32\DriverStore\FileRepository\u0405203.inf_amd64_f475de4b004ff0ca\B405281\amdxx32.dll
Report ID: a42967ff-7830-46cc-95cb-0cab9ec88923
Full name of the failed package:
Application ID for the failed package:"

------------------------------------------------------------------------------------------------

I checked the "Windows Event Viewer" and found another error information that happened earlier this day. The most recent information that appears now is the one as the above.

(I did another google translation to english.)

"Activation context generation failed for "E:\video_games\launchers\Steam\steamapps\common\Tomb Raider\TombRaider.exe". Error in policy file or manifest on line.
A component version required by the application conflicts with another already active component version.
The conflicting components are: Component 1: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.22621.3672_none_6ec0f0a887fe525b.manifest. Component 2: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.22621.3672_none_2713b9d173822955.manifest."

Thanks!! It looks like I finally found the causes. But I can't understand anything that is reported and how I should proceed.

[lovecraft]

Originally posted by cheshirm:

game works fine on win 11 and dx11. from my launch log:

14:20:00:675 (00021884) > [D3D] D3D reports feature level 11 is supported.
14:20:01:329 (00021884) > [D3D] [Render] Using DirectX 11

I didn´t knew about the "tomb raider.log" launch log. Mine appears this:

"00:00:00:256 (00013700) > [D3D] Reducing mouse lag by setting frame latency to 1...
00:00:00:256 (00013700) > [D3D] D3D reports feature level 11 is supported.
00:00:00:256 (00013700) > [D3D] D3D reports no hardware multiple command list support.
00:00:00:256 (00013700) > [D3D] Loading AMD HD3D driver.
00:00:00:256 (00013700) > [D3D] Could not find AmdDxExtCreate11!
00:00:00:258 (00013700) > [D3D] AMD DirectX eXtension version: 9.2
00:00:00:258 (00013700) > [D3D] Could not load AMD stereoscopic extension!
00:00:00:263 (00013700) > [D3D] [Render] Querying ADL for Eyefinity modes
00:00:00:272 (00013700) > [D3D] D3D Adapter Information:
00:00:00:272 (00013700) > [D3D] Adapter Description: AMD Radeon RX 6600
00:00:00:272 (00013700) > [D3D] VendorID: 1002
00:00:00:272 (00013700) > [D3D] DeviceID: 73ff
00:00:00:272 (00013700) > [D3D] Revision: c7
00:00:00:272 (00013700) > [D3D]
ATIAGSGetDefaultDisplayIndex says 0.

00:00:00:272 (00013700) > [D3D] CROSSFIRE GPU count 1."

[cheshirm]

I have an nvidia card. I see:

14:20:00:570 (00021884) > [D3D] Adapter Description: NVIDIA GeForce RTX 3060 Ti
14:20:00:570 (00021884) > [D3D] VendorID: 10de
14:20:00:570 (00021884) > [D3D] DeviceID: 2489
14:20:00:570 (00021884) > [D3D] Revision: a1
14:20:00:570 (00021884) > [D3D] NVidia hardware detected. Attemping to load NVAPI...
14:20:00:570 (00021884) > [D3D] NVAPI loaded succesfully.
14:20:00:570 (00021884) > [D3D] NvAPI_Stereo_IsEnabled() returned an error: -140
14:20:00:675 (00021884) > [D3D] Reducing mouse lag by setting frame latency to 1...
14:20:00:675 (00021884) > [D3D] D3D reports feature level 11 is supported.
14:20:00:675 (00021884) > [D3D] NVAPI Depth Bounds Test supported.
14:20:00:687 (00012488) > [D3D] CreateSwapChain() = 0
14:20:00:687 (00012488) > [D3D] MakeWindowAssociation() = 0
14:20:01:117 (00012488) > [D3D] SetFullscreenState() = 0
14:20:01:329 (00021884) > [D3D] [Render] Using DirectX 11

may be related = lots of posts in the fallout new vegas forum about that game not working with the latest amd drivers. perhaps search that forum for "amd" and check the recent posts. they had to delete some kind of amd software to get the game running

[Fluzzle]

Originally posted by lovecraft:

Originally posted by Fluzzle:

Hm.
3- I have DirectX 11, if I go back to 9 will it affect my other games on the computer, like Baldur's Gate 3 for example? Because Tomb Raider isn't the only game I play.

Going to DirectX 9 will only affect DirectX for this game.
1- Click Start and type regedit.
2- Go to HKEY_CURRENT_USER\Software\Crystal Dynamics\Tomb Raider\Graphics
3- Modify the RenderAPI value to 9.

Then try the game again.

If that does not work, try restoring the game to an older version in Steam:
1- Launch Steam in desktop mode.
2- Open the Library, Right Click on the game and select Properties.
3- On the Betas tab, select build743.0 - TR Build 1.01.743.0 in the drop-down menu.
4- Click Close to save the changes and allow the Steam client to downgrade the game.

Incidentally, those steps also solve the bug where it cuts off the HUD with the white letters on the edges of the screen that give you tips. I had that problem and restoring it to an earlier version fixed it.

If that does not fix your issue, change it back.
Then use the AMD cleanup tool to remove the AMD gpu driver. Link with instructions is here:
https://www.amd.com/en/resources/support-articles/faqs/GPU-601.html

Then uninstall the Adrenalin software if that is still installed on your machine.
Then reinstall the GPU drivers and software again. Sometimes that full fresh install of GPU drivers is needed.

If that doesn't work, go into AMD Adrenalin and undervolt the GPU.
Hopefully one of those works for you.

[lovecraft]

Originally posted by Fluzzle:

Originally posted by lovecraft:

Going to DirectX 9 will only affect DirectX for this game.
1- Click Start and type regedit.
2- Go to HKEY_CURRENT_USER\Software\Crystal Dynamics\Tomb Raider\Graphics
3- Modify the RenderAPI value to 9.

Then try the game again.

If that does not work, try restoring the game to an older version in Steam:
1- Launch Steam in desktop mode.
2- Open the Library, Right Click on the game and select Properties.
3- On the Betas tab, select build743.0 - TR Build 1.01.743.0 in the drop-down menu.
4- Click Close to save the changes and allow the Steam client to downgrade the game.

Incidentally, those steps also solve the bug where it cuts off the HUD with the white letters on the edges of the screen that give you tips. I had that problem and restoring it to an earlier version fixed it.

If that does not fix your issue, change it back.
Then use the AMD cleanup tool to remove the AMD gpu driver. Link with instructions is here:
https://www.amd.com/en/resources/support-articles/faqs/GPU-601.html

Then uninstall the Adrenalin software if that is still installed on your machine.
Then reinstall the GPU drivers and software again. Sometimes that full fresh install of GPU drivers is needed.

If that doesn't work, go into AMD Adrenalin and undervolt the GPU.
Hopefully one of those works for you.

Strangely I don´t have a graphics folder, or any folder on Tomb Raider folder on regedit, but I checked and I have on Rise for an exemple. So this can be possible the issue? I have checked google if I can add a folder there, but found nothing.

I also tried changing to the beta version and it doesn´t work, I tried every version :(

[cheshirm]

on my win 11 the windows registry has several tomb raider entries. one is at
Computer\HKEY_CURRENT_USER\Software\Valve\Steam\Apps\203160

and the uninstall instructions at
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Steam App 203160

and another, as mentioned above, at
Computer\HKEY_CURRENT_USER\Software\Crystal Dynamics\Tomb Raider\Graphics
this last one has over 40 graphics settings - manually adding the folder wont help

if these registry entries are missing, the game is not installed.

[lovecraft]

Originally posted by cheshirm:

on my win 11 the windows registry has several tomb raider entries. one is at
Computer\HKEY_CURRENT_USER\Software\Valve\Steam\Apps\203160

and the uninstall instructions at
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Steam App 203160

and another, as mentioned above, at
Computer\HKEY_CURRENT_USER\Software\Crystal Dynamics\Tomb Raider\Graphics
this last one has over 40 graphics settings - manually adding the folder wont help

if these registry entries are missing, the game is not installed.

I did found what I think its a text file on "Computer\HKEY_CURRENT_USER\Software\Valve\Steam\Apps\203160" saying: "Name: Name > Type: REG_SZ > Data: Tomb Raider". Also files named: "firewall, Installed, Running, Updating".

Now how should I processed, which file should I modify?

[cheshirm]

the steam installation process creates these registry entries. perhaps solve the problem why this is not happening on your machine. some of the entries are unique to your machine.
and where are the rest of them?

[Fluzzle]

Originally posted by lovecraft:

Originally posted by cheshirm:

on my win 11 the windows registry has several tomb raider entries. one is at
Computer\HKEY_CURRENT_USER\Software\Valve\Steam\Apps\203160

and the uninstall instructions at
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Steam App 203160

and another, as mentioned above, at
Computer\HKEY_CURRENT_USER\Software\Crystal Dynamics\Tomb Raider\Graphics
this last one has over 40 graphics settings - manually adding the folder wont help

if these registry entries are missing, the game is not installed.

I did found what I think its a text file on "Computer\HKEY_CURRENT_USER\Software\Valve\Steam\Apps\203160" saying: "Name: Name > Type: REG_SZ > Data: Tomb Raider". Also files named: "firewall, Installed, Running, Updating".

Now how should I processed, which file should I modify?

The graphics one has a lot of entries. Look closer and make sure you're looking in the right place with that entire path. Just copy and paste it into the search bar at the top of regedit then hit Enter, it should take you right there.

General disclaimer (not just about this game): Be careful what changes you make in Registry Editor, as it can really mess up Windows if you remove or modify something important.