Stardock/Impulse owners of Galactic Civilizations II and the v2.20 Update

[Calmer Llama]

Unfortunately my copy of Galactic Civilizations II was purchased on Impulse many years ago. Checking both my Stardock account and the retired Gamestop app doesn't list any separate v2.20 update to download and install.

Are their any plans to cater for the crusty fossils like myself who don't want to fork out $19.95 for the Steam version as well just for the patch?

[Hollow Man]

No word from them yet, even though people are asking on the official GalCiv2 forums as well. With luck they'll let us download a patch, but it's exhausting that they're staying mum on an issue that they knew was going to come up immediately.

[Calmer Llama]

Yes, I was surprised that they hadn't thought this through initially. I can kind of understand their could be difficulties with the retired? Impulse app since it was acquired by Gamestop and no longer owned by Stardock, but a standalone patch should have been doable you would think.

Nevertheless I'm happy to wait and see what develops; not like there isn't plenty of other gaming to keep me entertained for the forseeable future.

[Hollow Man]

It just flabbergasts me that they didn't consider this a big enough problem to address immediately, and that's what bothers me. I feel like all the talk they made years ago about gamers and the "Bill of Rights" was lip service when something like this happens.

It's not like I personally have a problem with Steam...I don't! But GalCiv2 didn't exist on Steam when I got it and the expansions, and so why should I buy it again...just because Stardock had financial issues and decided to sell off Impulse? Not my problem, but making classic customers happy is definitely their problem.

[Calmer Llama]

I hear you ...

Hey, perhaps Brad could gift us complimentary Steam keys for those Impulse games we still have on our old Stardock accounts?

[Altarn M. Rain]

They're working on it.

http://forums.galciv2.com/473900/page/2/#3609670

I can't link directly to the actual post but there is a reply from two Stardock employees stating the version available on their store will be updated within a week.

[Calmer Llama]

Thanks for the update! If Frogboy and Derek Paxton say this is so, that's good enough for me!

[The_Gear]

Ursprünglich geschrieben von Calmer Llama:

I hear you ...

Hey, perhaps Brad could gift us complimentary Steam keys for those Impulse games we still have on our old Stardock accounts?

Contact support here: http://esupport.stardock.com/index.php?/Tickets/Submit - We may be able to assist.

[steftymo]

Just had a reply from stardock support saying that the link now includes a steam key.
Tried it and ..bingo! I now have Galciv 2 on steam....thanks stardock.

[Hollow Man]

No Steam key for me...maybe because I have all three games separately rather than the Ultimate Edition?

[Hollow Man]

Just wanted to let everyone reading that Stardock granted me a Steam key for Ultimate (due to me owning the GalCiv2 base game and its two expansions). I really appreciate it, and wish you guys the best during the holidays. Take care!

[Calmer Llama]

I've logged a ticket as suggested by @The_Gear. I'll update this post with the outcome.

[Calmer Llama]

Ticket resulted in a copy of the Gal Civ 2 Ultimate Edition installer (v2.20) in my Stardock account! Huzzah!

Thanks for everyone's assistance and kudos to Stardock for continuing to support this awesome title.

[Hollow Man]

Interesting that they gave me a Steam key but they gave you an installer for a non-Steam download (especially since if one was to buy it today from store.stardock.com you get a Steam key). Hey, whatever works!

[Calmer Llama]

Yeah I was a bit surprised but the end result is that I should be able to play the game ... And that's all I really require

[Hollow Man]

For me, I got a PM over on the GalCiv2 forums, and they asked if it was ok to give me a Steam key. I'm fine with it, since it seems like Stardock has gone full tilt into Steam ever since Gamestop discontinued use of what was formerly Impulse. Judging by this event, that's the primary way they're supporting the game from now on.

If I ever feel like playing it without Steam, I can always use the standalone installers (which I managed to snag from my product page a few weeks ago, before they were replaced by my Steam key!), then use the Community Update version of the patch.