Sleeping Dogs™

Sleeping Dogs™

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*Drake* Sep 10, 2013 @ 10:58am
HKShip.exe crash
Whenever I install the game it gives me the error HKShip.exe has stopped working, I do not know how to solve a possible and ask for help.

Sorry for my bad english
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Showing 1-15 of 30 comments
Astori Heichalot Sep 10, 2013 @ 9:22pm 
although this have been asked before, let me try to explain this again;

this is caused by DX11, since dx11 technology isn't done yet, there are so many bugs (hardware, installation, software, memory etc), while Sleeping Dogs has no option to disable it, we had to err.. "fix" it ourself.

first of all to do this, you must exit steam (logout)
now, depending on your OS or how you install the games, USUALLY (more like commonly lol) you have to go to (on your file explorer)
Program Files (x86) > Steam > steamapps > common > Sleeping Dogs > redist
within redist folder, delete these 3 files: D3D11Install_2010.exe, vcredist_x86.exe, D3D11InstallHelper.dll
once deleted, go back 1 folder behind at
Program Files (x86) > Steam > steamapps > common > Sleeping Dogs
and delete these 3 files: HKShip.exe, d3d11.dll, dxgi.dll
once its done, start steam.
select sleeping dogs in the steam library, right clicked it for Properties,
on the Local Files tab, click the Verify Integrity of Game Cache

once done, the game should run with no problem.
however, this is only a fix to run Sleeping Dogs.
the fact that DX11 is still buggy as hell, there are chances when you add DLCs, you "may" have to do above steps again

if this does not solve your problem, do get back to us again :f2_happy:
Last edited by Astori Heichalot; Sep 14, 2013 @ 9:08pm
Bryn Sep 13, 2013 @ 3:00pm 
Worked, thanks
drawsalot Sep 14, 2013 @ 9:39am 
Just like BRINK. This crap is completely unplayable after purchase. Bought that BRINK POS and it never launched either. Tried everything with it as well. No matter what "fix" is posted, this MUTT is never going to hunt. (i7-965XE 3.2gHZ, 12GB Ram, AMD Radeon HD 7770, AMD Catalyst 13.10, Win 7- x64). So Bethesda and Square ENIX make two companies I will not buy from again. BOO to Steam for offering this junk without warning of the potential issues.
Shaun7m Sep 14, 2013 @ 10:29pm 
worked for me to, thanks
Astori Heichalot Sep 14, 2013 @ 11:06pm 
Originally posted by Ping:
Worked, thanks


Originally posted by dradoh:
worked for me to, thanks

cool, glad that helped you out :f2_happy:
*Drake* Sep 15, 2013 @ 2:24pm 
I was not able yet to solve
Astori Heichalot Sep 15, 2013 @ 11:37pm 
Originally posted by Sheperd:
I was not able yet to solve
:f2_suprised:

how about if

logout steam, delete "appcache" folder inside steam folder, relog steam, calibrate Sleeping Dogs

give it a go and get back to us whether it is working or not :f2_happy:
*Drake* Sep 16, 2013 @ 3:15am 
No, it's not

I'm sorry that I'm doing you damn
NyteTide Sep 16, 2013 @ 6:06am 
Been having the same issues and no luck for me as well, though I did notice that some of the files listed above were not in my sleeping dogs folder:

d3d11.dll, dxgi.dll

I have already verified the integrity of the cache and it does not add these though it will add the rest upon deleting them.

running windows 8 (64 bit)
athlon x3 450
HD7770
NyteTide Sep 16, 2013 @ 6:20am 
also i noticed that the D3D11Install_2010.exe file does not execute when clicked in the file folder. this was suggested in the steam support for this game as a fix (the manual install of it). possibly linked to the lack of the d3d11.ll and dxgi.dll files?
pablo_lc [FC] Sep 16, 2013 @ 8:53am 
Originally posted by ANIM4L INST1NCT:
Been having the same issues and no luck for me as well, though I did notice that some of the files listed above were not in my sleeping dogs folder:

d3d11.dll, dxgi.dll

I have already verified the integrity of the cache and it does not add these though it will add the rest upon deleting them.

running windows 8 (64 bit)
athlon x3 450
HD7770

Like me, I don't have these files and I can't resolve the problem yet...
*Drake* Sep 16, 2013 @ 9:03am 
me too
pablo_lc [FC] Sep 16, 2013 @ 9:26am 
Originally posted by Heichalot:
Originally posted by Sheperd:
I was not able yet to solve
:f2_suprised:

how about if

logout steam, delete "appcache" folder inside steam folder, relog steam, calibrate Sleeping Dogs

give it a go and get back to us whether it is working or not :f2_happy:

I also did this and nothing, I can play 30 minutes and then it crash

Anyway, thank you very much for your help :)
Bryn Sep 16, 2013 @ 3:03pm 
Originally posted by ANIM4L INST1NCT:
Been having the same issues and no luck for me as well, though I did notice that some of the files listed above were not in my sleeping dogs folder:

d3d11.dll, dxgi.dll

I have already verified the integrity of the cache and it does not add these though it will add the rest upon deleting them.

running windows 8 (64 bit)
athlon x3 450
HD7770

didn't have those either but it still worked for me
pablo_lc [FC] Sep 17, 2013 @ 7:17am 
Finally I found a solution for me

Looking in the sleeping dogs forums, for some people who has ati-amd worked with 12.11 version of amd Catalyst

http://support.amd.com/us/kbarticles/Pages/AMDCatalyst1211betadriver.aspx

:)
Last edited by pablo_lc [FC]; Sep 17, 2013 @ 7:17am
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Date Posted: Sep 10, 2013 @ 10:58am
Posts: 30