Troubleshooting

[76561199473732244]

Experienced any issues or bugs? Report them here!

It would help greatly if you could indicate the version you're on, and provide savefiles and log files. To access them, press "View save files" button at the bottom left of Save/Load screen. Send .hvd issue, player.log and player-prev.log to [e-mail] or yyz291#8033 on Discord.

This is an optional step, but makes troubleshooting much more effective and increases the likelihood of fixing the issues if they're savefile related.

Thank you!

[Nallasaria]

Originally posted by yyz291:

Originally posted by Nallasaria:

Good morning. I play version 66.36 full game. Played a lot yesterday, then this morning when I started up suddenly I can no longer move with WASD, only mouse pointer and click. Don't think I am crazy, I am not a fan of pointer movement so I am sure it would have irritated me just as fast yesterday as it did today, less than two minutes. I tried resetting my default control setting, which I never changed in the first place. Am I missing something here? Thank you for your time in this matter.

Hi, can you go to settings and check if the 'Mouse to move' toggle is enabled? That would change the controls to move with the mouse instead of arrow keys

I freaking love you! I didn't even look at the main page. I kept just going into 'controls'. - Tech support: Is it plugged in ma'am? - I did fall asleep while playing until way too late and must have clicked that somehow. Thank you very much! This would have been a deal breaker for me and I am super glad that it was a simple fix! I really love this game and look forward to many more up coming things. Please continue to work on it and update new items. This is a super fun game!

[Rolar8]

Miscellaneous control.
In some, you need to press Ctrl + LMB to pick up everything, in others Shift + RMB. Please make a single control scheme

[Jet_Lag]

Hi, once I reloaded my save, the number of item in my pocket will change, sometime from 500 to 0 or 100 to 50.

[ZatZatZat]

i play for a long time and the game crashes and then it restarts my computer.

[Sefian]

I downloaded the demo today and played it for a bit, but I built a bunch of houses on the side of my main area connected by a set of floors and a bridge, but when I came back to the main area, everything was gone. The floors were all there, but all of the planters and research tables and birdhouses and everything else were all gone.

[yyz291]

Originally posted by Sefian:

I downloaded the demo today and played it for a bit, but I built a bunch of houses on the side of my main area connected by a set of floors and a bridge, but when I came back to the main area, everything was gone. The floors were all there, but all of the planters and research tables and birdhouses and everything else were all gone.

Were there any errors that appeared when loading the savefile? You can send me the affected savefile and your player.log and player-prev.log files to [e-mail] if you'd like, and I can see what went wrong and possibly push a fix.

[rianneZ]

hello. when you only have a row boat and you unlock the big bird and you fly out the range your row boat gets. there is no way you can go back xD I just reloaded a previous save file

[tooki]

Not certain if anyone else is having this issue, but I noticed a significant drop in frame rate in the new slime cave content.

[Sgt_Chikun]

Flew via the bird to cow island before I made the rope and hook. Turned my character around to click the icon over the bird at its nest to make it fly me back. the icon was no longer there. (it was always clickable from wherever on my last game where i made the hook and rope before i met the big bird.)
so rope hook then at a later point bird fly to cow island = good.
bird fly to cow island and not have mats for rope hook = stuck.
bird fly to cow island and carry the mats for rope hook = untested but likely good.

anyway, it resulted in me being stuck on that island as I could not suicide into the water from cow island top.

here's a bypassing type of solution: dev makes a spot on cow island where a player can jump down into the water from, therefore successfully respawn back.

EDIT. utilizing the menu respawn has me now stuck with the chat bubble "It looks too high to reach"

[Lady Woodbury]

Josh doesn't have any mice for trade, i've exited and reloaded the game and he still doesn't have any.

[Luneli]

I'm having a MAJOR problem with settler pathing that the "unstuck" button is about 50/50 *temporarily* relieving. I have 102 settlers, and I'm having issues with them getting stuck on the way to fill their needs. It used to just be the people who were working underwater, but now I'm having issues with bartenders, scuba stations, and cooks getting stuck at their individual posts. Resetting their position (if it works) just has them wandering aimlessly from point to point. I have plenty of available ways for settlers to fill their needs for food, thirst, entertainment, and rest. So it's not an availability issue.

I forgot to mention that I'm on the latest experimental branch, and I hadn't played since May before this. I'm not sure when exactly the bug came to be.

I ended up having about 15 villagers that were wandering around aimlessly, no matter the attempts at reset, with fully depleted needs. The only need they were able to "meet" was sleep when they eventually passed out.

I thought perhaps it was a pathing issue due to the proximity of different stations, so I spent a good chunk of time rearranging anything I could think of having a legitimate reason to be blocked. Even that didn't yield any positive results. I feel like it's just borked. The one scuba dude was so broken I could never reset him, and he was always "swimming" in the air whenever and wherever I attempted to reset him.

Along with the more critical bits of above, any of the storage boxes under the water at any given time have a long list of people who were unable to reach it. The only way I was able to alleviate any kind of production strain was to amass an army of bots as they don't seem to be affected by the grand pathing issue.

Thank you for your time!

[Imp]

Hi there. I'm really enjoying this game! Can't wait to see what the future holds. Anyway, I built my boat yard and rowboat. However, the boat moves incredibly fast and I can't control it. It's very amusing, but it's also not correct lol.

[Countess Duckula]

Originally posted by Imp:

Hi there. I'm really enjoying this game! Can't wait to see what the future holds. Anyway, I built my boat yard and rowboat. However, the boat moves incredibly fast and I can't control it. It's very amusing, but it's also not correct lol.

Yes!! i have this same issue!!

[yyz291]

Originally posted by Countess Duckula:

Originally posted by Imp:

Hi there. I'm really enjoying this game! Can't wait to see what the future holds. Anyway, I built my boat yard and rowboat. However, the boat moves incredibly fast and I can't control it. It's very amusing, but it's also not correct lol.

Yes!! i have this same issue!!

Hi! Someone mentioned that possibly toggling VSync seemed to do something, perhaps you can try and see if that works first?

[Tjhief]

I took the kewi mom to Cattleman Josh, but I cannot get off the island. I need rope and a hook, which he does not sell, and cannot get the kewi to come back.