Troubleshooting

[76561199473732244]

Experienced any issues or bugs? Report them here!

It would help greatly if you could indicate the version you're on, and provide savefiles and log files. To access them, press "View save files" button at the bottom left of Save/Load screen. Send .hvd issue, player.log and player-prev.log to [e-mail] or yyz291#8033 on Discord.

This is an optional step, but makes troubleshooting much more effective and increases the likelihood of fixing the issues if they're savefile related.

Thank you!

[sarah]

Hi yyz, great game - thank you for providing me with hours of fun. I wasn't being exactly literal there - it was a message while on Fisherman's Isle that I needed to provide more drink stations . I just have the one on the decking island, and it never seems to gets used - my settlers much prefer to drink at the bars. However, I'd run out of beer in the beer barrels on F. Isle - so I thought it meant I needed more booze barrels - and I had 3 maxxed ones already.

[sarah]

Setting a counter on meal stations, bars, drink dispensers etc would be useful. I get some ideal of usage by how quickly storage boxes deplete, but when items are both depleted and refilled quickly, it isn't very accurate.

Kiwi traits is fun, but I haven't found a way of accessing them other than catching one in flight and using the + button on the popup. As they get faster, I'm going to struggle to snag one.

It would also be handy to know how many clownfish there are - at the moment, I empty a storage box and watch to see which ones refill it.

[sarah]

Experimental - Kiwi traits - big hands. Maxxed out at level 3, but still only carrying 1 item at a time.

OK, this fixed itself when I saved the game, quit and then restarted.

[sarah]

Experimental - mouse houses - no option for mice to top up kiwi nests. Do kiwis eat mice?

My latest kiwis demand to be fed, instead of catching their own. Have I spoilt them, perhaps? Not enough tough love? (Cow Island)

[yyz291]

Originally posted by sarah:

Experimental - mouse houses - no option for mice to top up kiwi nests. Do kiwis eat mice?

My latest kiwis demand to be fed, instead of catching their own. Have I spoilt them, perhaps? Not enough tough love? (Cow Island)

Heya, Kewi do not eat mice - they eat squid from the fishing village, so no you have not spoilt them haha - they should pick up squid automatically to deliver to their nests to eat if you have squid available to pick up.

[yyz291]

Originally posted by sarah:

Experimental - Kiwi traits - big hands. Maxxed out at level 3, but still only carrying 1 item at a time.

OK, this fixed itself when I saved the game, quit and then restarted.

Thanks for sharing this as well as the previous ones - I will look into adding a '+' button to easily add traits to kewis via the 'characters' panel that displays all kewi birds so that you don't have to select them manually as I agree they can get hard to select at fast speeds and when you get many of them!

[sarah]

Originally posted by yyz291:

Heya, Kewi do not eat mice - they eat squid from the fishing village, so no you have not spoilt them haha - they should pick up squid automatically to deliver to their nests to eat if you have squid available to pick up.

Yes, this was odd. Since switching to experimental, the kewis on the main island are having their food replenished by my seagulls, from a storage box on the main island that I restock. There are storage boxes for squid etc on the Fisherman's Isle. However, the new kewis on Cow Island were just sitting in empty nests with a squid icon over their heads, even with a squid box right next to them - with the box in the mice's 9 square patch.

Anyway, I've solved it by using a crane, so all is well. The kewis are now fed!

[yyz291]

Originally posted by sarah:

Originally posted by yyz291:

Heya, Kewi do not eat mice - they eat squid from the fishing village, so no you have not spoilt them haha - they should pick up squid automatically to deliver to their nests to eat if you have squid available to pick up.

Yes, this was odd. Since switching to experimental, the kewis on the main island are having their food replenished by my seagulls, from a storage box on the main island that I restock. There are storage boxes for squid etc on the Fisherman's Isle. However, the new kewis on Cow Island were just sitting in empty nests with a squid icon over their heads, even with a squid box right next to them - with the box in the mice's 9 square patch.

Anyway, I've solved it by using a crane, so all is well. The kewis are now fed!

Heya, glad to hear you got it working! Just to clarify or provide a tip, it is the nests that should be in the mouse house's 9-square patch range, as the mouse delivers items to those buildings that require items in its range (not supplying items) - in this case, it is the kewi nest that are requiring squid, not the storage box.

Edited typo error.

[sarah]

Thanks for the tip. I'm getting a bit confused with mice, because they sometimes collect seeds from a storage box and sow them - and then will also harvest the resulting crops and deliver them.

I have an error on loading my saved file with today's update. (0.74.1) I've uploaded it to my screenshots, and made it public, so hopefully you can see it.

The game still seems to run and I noticed a few things. If I bring up the Settler Panel and select the Kewis, there are a couple of small things.

1) The settler priority popup always says it for Alf, and
2) Clicking on a specific kewi line does not highlight that line, but it does bring up the right kewi popup.

[sarah]

Paying close attention to my screenshot for the error above, I notice
1) Several of my human settlers did not survive the transition to build 0.74.1 - I thought I had 111, it says 96.
2) Nearly all my seagulls are idle , just 2 seem to be in work mode
3) I didn't realize I had so many clownfish - they must all be idle.

I'll try loading that save again and keep an eye on those numbers.

Edit: On investigation
- all my seagulls and clown fish are on strike
- all my robots have vanished
- I've lost a seagull perch so a horde are following me to other islands
- I think I've lost all human settlers who haven't acquired a trait yet.
- My kewis appear all present and correct.

[Unx]

When scaling bigger then 100% the UI in the settings menu then it breaks the save window.

[yyz291]

Originally posted by sarah:

Paying close attention to my screenshot for the error above, I notice
1) Several of my human settlers did not survive the transition to build 0.74.1 - I thought I had 111, it says 96.
2) Nearly all my seagulls are idle , just 2 seem to be in work mode
3) I didn't realize I had so many clownfish - they must all be idle.

I'll try loading that save again and keep an eye on those numbers.

Edit: On investigation
- all my seagulls and clown fish are on strike
- all my robots have vanished
- I've lost a seagull perch so a horde are following me to other islands
- I think I've lost all human settlers who haven't acquired a trait yet.
- My kewis appear all present and correct.

Could you send a copy of your savefile (before the transition) to [e-mail] with those details and numbers? I will then load it on my end and see what is happening.

Edit: I'm not sure how to see your screenshots so if you could send those over in the email, that'll help too.

[sarah]

Hi yyz, the world is an uncertain place at the moment, so I'm going to stay within the Steam environment. The screenshot should be visible by clicking on my profile. If there is a way of uploading the savefile to Steam so you can access it, can somebody point me in that direction please.

[yyz291]

I've just pushed v0.74.2 which fixes a loading issue with regards to characters

[sarah]

Thanks yyz. v0.74.2 fixes all the issues I had above. :)