Problem

[Contemptible Brigand]

I saw the post earlier about someone that had a similar problem but with Windows 10. I have Windows 8, and when I launch the game steam says I'm playing it and it shows up in the task manager, but it doesnt work. I tried restarting steam, validating files, and manually installing directx. None of those seemed to work. Please help!

[Bob]

same dunno whats the prob tho

[Cougarific]

I've been lurking these forums since the 2012 launch and I've never seen a sure-fire fix offered for this problem.

There is an orange-name dev who stops in sometimes, he offers suggestions but as far as I can tell there is no fix. I'm genuinely sorry and hope I'm wrong and MitchellW (the dev) can help you eventually.

[MitchellW]

Yep, I'm here!

This sounds like an issue we have in our knowledge base. (http://support.robotentertainment.com/hc/en-us/articles/202395329)

I've copied the text here for your convenience:

"Orcs Must Die! 2 launches but I can’t see it. What might be causing it?

If you are hearing sound, this means that there’s something preventing it from displaying. Here are three things you can try.

Unplug Additional USB Devices

There are some devices out there where the drivers conflict with OMD2 loading. We suggest you unplug every USB device on your system and update your mouse and keyboard drivers.

If you've installed OMD2 to a USB hard drive, we suggest moving it to an internal drive as there have been conflicts that prevent it from loading from a USB drive.


Disable Steam Overlay

1) Click on Steam and click the "Settings" button. Click the "In-Game Settings" tab.

2) Uncheck the box next to "Enable Steam Community In-Game" and click OK.

(If you would prefer to only disable this for Orcs Must Die! then right-clicking on Orcs Must Die!, click "Properties" and uncheck "Enable Steam Community In-Game" in the "General" tab.)

Turn Off Additional Monitors

Orcs Must Die! doesn’t play well with multiple monitors. Turning off additional displays helps. Even if you have one monitor, it is worth double-checking your settings as occasionally windows will detect additional devices and load them as a display.

Windows 7 directions

1) Navigate to your Screen Resolution settings using the following path: Control Panel\Appearance and Personalization\Display\Screen Resolutions

2 ) Select the drop-down menu under “Multiple Displays” and choose “Show Desktop only on 1”"

[Dogard]

Originally posted by MitchellW:

Turn Off Additional Monitors

Orcs Must Die! doesn’t play well with multiple monitors. Turning off additional displays helps. Even if you have one monitor, it is worth double-checking your settings as occasionally windows will detect additional devices and load them as a display.

Thats bad as I have to undock my notebook from the docking station every time i want to play :/

[Bob]

what is the control panel/appearance under ? i cant find it

[Contemptible Brigand]

Thanks, everyone. I found a suggestion to disable my AV software. Apparently it was coming up with a false postive, and it works now. Thanks again for the help though, everyone.

[MitchellW]

Originally posted by Mogg The Poet:

Thanks, everyone. I found a suggestion to disable my AV software. Apparently it was coming up with a false postive, and it works now. Thanks again for the help though, everyone.

That's great glad it's working!

I'm surprised omd2.exe was appearing in your Task Manager. Usually if an Anti-virus blocks the launch it simply doesn't launch at all.

[Contemptible Brigand]

It would also launch sometimes to just a black screen. It was unresponsive and it refused to close too, so I had to sign out of my computer to get it to close a few times. I'm not really sure what determined whether it launched onto the black screen, or just said I was playing it in task manager. It seemed to just randomly do one or the other.

[Bob]

Originally posted by MitchellW:

Originally posted by Mogg The Poet:

Thanks, everyone. I found a suggestion to disable my AV software. Apparently it was coming up with a false postive, and it works now. Thanks again for the help though, everyone.

That's great glad it's working!

I'm surprised omd2.exe was appearing in your Task Manager. Usually if an Anti-virus blocks the launch it simply doesn't launch at all.

tho i dont have an antivirus on my laptop is still doesnt launch at all i got it to llaunch once but then it stoped working ag

[Bob]

its also not apearing in task manager

[Bob]

i have windows 7 so the others dont appy to me but there is no screen reselution in setting.

[RoyTheHeir]

On first launch this game restarted my computer completely. and the funny/weird thing about that, is I bought the franchise pack with all the dlc for both games, and had no issues launching the first game to test it, I don't restart anymore, but I am having the same problem where my system hangs on launch and then ends the process in the taskmanager, (for reference, steam will claim the game is running, but I find no process to indicate such.) and yet somehow I have 20 minutes in game..

[MitchellW]

If the Knowledge Base solutions aren't working for you, please submit a ticket to our support system so we can help you out individually. http://support.robotentertainment.com/hc/en-us/requests/new

It's super helpful if you include:

1. What the problem is that you see.
2. What you have tried.
3. Any details you know about your system. A dxdiag is ideal (instruction in the Knowledge Base).

[RoyTheHeir]

I don't know what fixed it 100% but I reset my internet settings completely, and then set my firewall to default so everything had to be asked permission again, including steam AND OMD2. it's working now. seems to be an issue between steam/the game and your net communicating.