SUPPORT REQUEST : In-Game purchase issue

[Counter Ferris]

i wanted to get the whole game so i spent 30$ in the in-game store and it took the money from my steam wallet but i didnt get anything in game its been 12hours

[May(ﾉ´ヮ`)ﾉ*: ･ﾟ]

Same here

[sauerkraut enjoyer]

same

[VOiD]

Same here pls help with this case

[Grade 2 Fixer Camellia]

Same. I got Finessed

[OkIES]

Same :( I submitted a report on their website, Email and Discord. Nothing so far Q-Q

[qwerty1acc1]

same, 2 days ago now and no currency or support, it seems the only option is a charge back from the bank due to steam not allowing refunds

[May(ﾉ´ヮ`)ﾉ*: ･ﾟ]

same here, 2 days and nothing, i'll wait 1 or 2 more days, if the support doesn't answer imma charge back in the bank

[Lisan Al Gaib]

same, two days, no support, no refund possibility, feels like scam

[Herbspiceguy]

For any serious issues make a ticket on the official page (log-in required) or Discord.

[The Laggin Dragon]

please go to the discord and report your issues. you can DIRECTLY COMMUNICATE WITH THIS DEV

[Mechanique]

Originally posted by The Laggin Dragon:

please go to the discord and report your issues. you can DIRECTLY COMMUNICATE WITH THIS DEV

Except they will ignore you like they ignore everyone else with this problem
Only reporting them to Steam will help

[May(ﾉ´ヮ`)ﾉ*: ･ﾟ]

Originally posted by The Laggin Dragon:

please go to the discord and report your issues. you can DIRECTLY COMMUNICATE WITH THIS DEV

I went on their discord but they say this

- "Before creating a ticket, please read the following:
THIS IS FOR DISCORD RELATED SUPPORT ONLY
We do not handle billing, or Dark and Darker account related issues.
Please visit the website where you purchased the game and create a ticket for topics mentioned above-"

[OkIES]

Bump

[Bran]

i have made a ticket for this issue as well and not gotten a response

[MayorOfFlavortown]

same, over a week for me