wtf game has crashed. Need help

[Delimushka]

[2023.02.06-13.53.36:951][ 0]Log file open, 02/06/23 16:53:36
[2023.02.06-13.53.36:951][ 0]LogMemory: Platform Memory Stats for Windows
[2023.02.06-13.53.36:951][ 0]LogMemory: Process Physical Memory: 177.13 MB used, 195.57 MB peak
[2023.02.06-13.53.36:951][ 0]LogMemory: Process Virtual Memory: 165.95 MB used, 165.95 MB peak
[2023.02.06-13.53.36:951][ 0]LogMemory: Physical Memory: 12205.86 MB used, 20476.66 MB free, 32682.52 MB total
[2023.02.06-13.53.36:951][ 0]LogMemory: Virtual Memory: 20641.68 MB used, 16904.84 MB free, 37546.52 MB total
[2023.02.06-13.53.37:189][ 0]LogD3D12RHI: Display: Not using pipeline state disk cache per r.D3D12.PSO.DiskCache=0
[2023.02.06-13.53.37:189][ 0]LogD3D12RHI: Display: Not using driver-optimized pipeline state disk cache per r.D3D12.PSO.DriverOptimizedDiskCache=0
[2023.02.06-13.53.37:293][ 0]LogRHI: Display: Failed to open default shader pipeline cache for DungeonCrawler using shader platform 0.
[2023.02.06-13.53.37:293][ 0]LogRHI: Display: Failed to open default shader pipeline cache for DungeonCrawler using shader platform 0.
[2023.02.06-13.54.00:140][567]LogWindows: Error: === Critical error: ===
[2023.02.06-13.54.00:140][567]LogWindows: Error:
[2023.02.06-13.54.00:140][567]LogWindows: Error: Fatal error!
[2023.02.06-13.54.00:140][567]LogWindows: Error:
[2023.02.06-13.54.00:140][567]LogWindows: Error: Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff
[2023.02.06-13.54.00:140][567]LogWindows: Error:
[2023.02.06-13.54.00:140][567]LogWindows: Error: [Callstack] 0x00007ffcb99f8e9e d3d11.dll!UnknownFunction []
[2023.02.06-13.54.00:140][567]LogWindows: Error: [Callstack] 0x00007ffcb99fc4f7 d3d11.dll!UnknownFunction []
[2023.02.06-13.54.00:140][567]LogWindows: Error: [Callstack] 0x0000000180008647 RTSSHooks64.dll!UnknownFunction []
[2023.02.06-13.54.00:140][567]LogWindows: Error: [Callstack] 0x00000001800137bf RTSSHooks64.dll!UnknownFunction []
[2023.02.06-13.54.00:140][567]LogWindows: Error: [Callstack] 0x000000018003d5b2 RTSSHooks64.dll!UnknownFunction []
[2023.02.06-13.54.00:140][567]LogWindows: Error: [Callstack] 0x00000001800410de RTSSHooks64.dll!UnknownFunction []
[2023.02.06-13.54.00:140][567]LogWindows: Error: [Callstack] 0x000000018004125f RTSSHooks64.dll!UnknownFunction []
[2023.02.06-13.54.00:140][567]LogWindows: Error: [Callstack] 0x000000018003711b RTSSHooks64.dll!UnknownFunction []
[2023.02.06-13.54.00:140][567]LogWindows: Error: [Callstack] 0x00007ff775d26f42 DungeonCrawler.exe!UnknownFunction []
[2023.02.06-13.54.00:140][567]LogWindows: Error: [Callstack] 0x00007ff775d26d9d DungeonCrawler.exe!UnknownFunction []
[2023.02.06-13.54.00:140][567]LogWindows: Error: [Callstack] 0x00007ff775d28c12 DungeonCrawler.exe!UnknownFunction []
[2023.02.06-13.54.00:140][567]LogWindows: Error: [Callstack] 0x00007ff776e8d63b DungeonCrawler.exe!UnknownFunction []
[2023.02.06-13.54.00:140][567]LogWindows: Error: [Callstack] 0x00007ff776e8dcfd DungeonCrawler.exe!UnknownFunction []
[2023.02.06-13.54.00:140][567]LogWindows: Error: [Callstack] 0x00007ff775681b1e DungeonCrawler.exe!UnknownFunction []
[2023.02.06-13.54.00:140][567]LogWindows: Error: [Callstack] 0x00007ff776f1557b DungeonCrawler.exe!UnknownFunction []
[2023.02.06-13.54.00:140][567]LogWindows: Error: [Callstack] 0x00007ff7757c6797 DungeonCrawler.exe!UnknownFunction []
[2023.02.06-13.54.00:140][567]LogWindows: Error: [Callstack] 0x00007ff7757c1cd1 DungeonCrawler.exe!UnknownFunction []
[2023.02.06-13.54.00:140][567]LogWindows: Error: [Callstack] 0x00007ffcbdb074b4 KERNEL32.DLL!UnknownFunction []
[2023.02.06-13.54.00:140][567]LogWindows: Error: [Callstack] 0x00007ffcbfa226a1 ntdll.dll!UnknownFunction []
[2023.02.06-13.54.00:140][567]LogWindows: Error:
[2023.02.06-13.54.00:140][567]LogWindows: Error: Crash in runnable thread RHIThread
[2023.02.06-13.54.00:155][567]Log file closed, 02/06/23 16:54:00

[Weathertop]

Looks like the recent update broke compatibility with RivaTunerStatisticsServer.
Disable RTSS for Dark and Darker and the crashes should be gone.

[Colonel T. Butts]

I had the same problem, turning off RivaTunerStatisticsServer worked. Thanks Weathertop

[julissarnunnb25]

Hey! I collected some useful fixes, hope these will help you.
1. Close Afterburner, Rivatuner, and HWinfo and see if it works.
2. Run the game as admin.
3. Limit your FPS in your Nvidia/AMD control panel. You need to manually set FPS to the lowest reasonable number.
4. Open the Steam Library, right click on Dark and Darker and go to "Properties" - General - "Launch Options" - put "-dx11" there WITH NO QUOTES.
5. If these don't work, you can also try game booster or something, like LagoFast, which solves network issues.
6. Follow the steps in this video: https://www.youtube.com/watch?v=Vejhv9QmNGM
7. Verify Steam game cache
8. Delete the folder called "Windows" inside Appdata/Local/DungeonCrawler/Saved/Config
Hope you have fun in the game!