problem

[kubanczoks123]

hi, i'm from poland so my english is sucks, i have a problem with game, watching youtubers i hope I play too, but figures, i can't see graphic, expect ducks, and more, i can't see the ground, or no effect, as if it were invisible, can you fix this thing/ or even bring my money back?:(

[kubanczoks123]

I hope I can play today with my brother, my computer meets the system requirements , direct is updated, and the uninstall didn't not help

[76561198103597845]

Hi kuba.siron,


Sorry to see that you're having a graphics issue.
This problem is usually due to a conflict or incompatibility between the game and your system.
If you could please send me over your DxDiag, I'll do my best to recommend solutions.

Instructions on how to send me this information can be found on the page below:

http://steamcommunity.com/app/200170/discussions/1/792923683694239711/

Thank you,
BenTeam17

[kubanczoks123]

here? windows 7 ultimate 64-bit, 6.1 komplication 7601,
producent PC-FACTORY
model system System Product Name
BIOS : BIOS Date 07/22/09 version 8.00.14
Pentium(R) Dual-Core CPU E6300 @ 2.80 GHz ( 2 CPUs, ~2.8GHz
RAM; 3072 RAM (3 GB )
DirectX 11

[kubanczoks123]

okay I send us information about my computer , files and next next , I hope you can fix this thing.

[76561198103597845]

Hey again kuba.siron,


Thank you for getting back to me with this information.
While appreciate it, I would like to ask for your full DxDiag.
Please follow the instructions below to provide me with this:

• Hold down the Windows Key and press R, the Run dialog should appear > Type dxdiag in the available text field > Click OK
  
• Click Save All Information > Save the file DxDiag.txt to your Desktop so it is easy to find
  
• Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as http://textuploader.com or http://freetexthost.com
  
• Copy the link into a response post.

Thanks,
BenTeam17