Error 401-6e - Unable to connect to the EA servers - make sure the Platform Client is online

[GravitonSurge]

I cannot connect to EA servers to play coop.

i keep getting:
Unable to connect to the EA servers.
Please check your Internet connection, make sure the Platform Client is online and try again.
Please see ea.com/unable-to-connect for more information.

Result Code: 401-6e

Reinstalled the game, reinstalled EA play. nothing works.

[ViejoLesbviano23]

Hello, this is ViejoLesbvianoXD.

First of all, greetings from Mexico! I had the same problem — I wanted to play Split Fiction with my brother (I'm on PC, Steam, and he's on PS5), but I kept getting the dreaded 401-6e error.
I tried a million "miracle solutions," but nothing worked.

Trying things on my own, I unlinked my Steam account from EA through the EA account manager at myaccount.ea.com. Then, from another EA game (in my case Apex Legends, since I was lucky enough to have it already installed), I logged into my EA account.
After that, I closed Apex Legends and opened Split Fiction, and to my surprise, the damn error was finally gone.

If this helped you, please give me a like so people know this is the solution. If it didn’t, give me a dislike so people know it’s not.