Error trying install friend pass.

[Lidiana]

So tried to add the friend pass to the library and install it but all ive got is this error:

An error occurred while processing your request:

There was a problem adding this product to your Steam account.

[hortense]

Try re-start then check your library

[Slaine]

same

[Lidiana]

Originally posted by hortense:

Try re-start then check your library

i did restart multiple times.

[Punished "Venmo" Snake]

Same here

[MASTER]

Got this to play with my brother and it won't let him download friends pass either

[mblchander]

same here

[ELDEN LORD]

Originally posted by Lidiana:

So tried to add the friend pass to the library and install it but all ive got is this error:

An error occurred while processing your request:

There was a problem adding this product to your Steam account.

re open steam but run it as admin

[Lidiana]

Still the same.

[doodlebug1735]

I'm also having the same problem. I thought maybe it was because of my library share, but I didn't have this problem with It Takes Two. My guess is developer may have to relaunch friend pass or Steam is taking a poo because of so many people accessing at one time.

[boxfriend]

Getting the same error on my partner's steam account. We've got family sharing set up so the full game can be installed on her pc but the friend pass can't even after multiple restarts (restarted just steam and did a full pc restart)

[MASTER]

i found the fix invite your friend in game we family share and had him download the base game and it worked

[boxfriend]

I have also confirmed that the above fix works. The family share member that you invite will have the full game installed and it will show they are launching the full game, but if they disconnect from you it will show they are using the friend pass version.

[PlastikCup]

Can either of the above comments give me a step-by-step process of how you fixed the issue? I noticed people were having problems, and while I want to play the game, I am worried about buying and downloading it before knowing that my family game sharing wouldn't completely block it.

[JoeR247]

Try this

Q: I'm using Steam Family Sharing and can't download or launch the game. How can I fix this?

A: Try the following steps:
Log into the account that owns the game.
Send an invite to the player you're family sharing with.
Have the invited player download the base game and log in.

[doodlebug1735]

Originally posted by PlastikCup:

Can either of the above comments give me a step-by-step process of how you fixed the issue? I noticed people were having problems, and while I want to play the game, I am worried about buying and downloading it before knowing that my family game sharing wouldn't completely block it.

Basically what I did is I downloaded the full game through library sharing then both me and the main account who owns the game (My fiance) Launched the game. When I launched the game it showed friend pass version for me and full game for him.