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Segal Mar 6 @ 8:14am

Can't play with family sharing

Hello. I have this game in my Family Sharing library, but I can't play it... When I open the game, it says "buy the full game" or "play the demo". Isn't it possible to play directly from a friend's library? Thanks!

Last edited by Segal; Mar 6 @ 8:14am

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Originally posted by Mraiih:

Same problem here.

I own the game, but when my sister (in my family share) try to play with a friend, it says she only have the friend pass

EDIT:
Ok I found the solution, it seem she download the friend pass before I bought the game.
So she **owned** the friend pass, even if she uninstalls it.
And of course, since the friend pass and the original game is the same, launching the game will open the one with the license she own.

To fix this, you need to go on steam support: https://help.steampowered.com/fr/wizard/HelpWithGame, then remove the license of the game

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Showing 1-15 of 16 comments

hortense

Mar 6 @ 8:15am

is the owner playing it too? Download a friend pass and let him invite you if that's the case

Segal Mar 6 @ 10:44am

Originally posted by hortense:
is the owner playing it too? Download a friend pass and let him invite you if that's the case

He is not playing :( But he is also not the friend I want to play with hahahaha 🙃

LightsOutYagiz has Split Fiction

Mar 6 @ 11:39am

same issue.

You need the leave Family sharing for play
or create new steam acc for this if you want to play with your family

doodlebug1735 has Split Fiction

Mar 6 @ 2:50pm

Basically what I did is I downloaded the full game through library sharing then both me and the main account who owns the game (My fiance) Launched the game. When I launched the game it showed friend pass version for me and full game for him.

Avocado

Mar 6 @ 3:21pm

You dont need to leave family sharing to play. You can both download ur family library game. But the person who are not the main owner needs to go to the store page and claim the friend pass version, then you will be able to launch the game

Segal Mar 6 @ 4:05pm

Originally posted by Avocado:
You dont need to leave family sharing to play. You can both download ur family library game. But the person who are not the main owner needs to go to the store page and claim the friend pass version, then you will be able to launch the game

It still doesn't work :( A friend of mine has the full version, and I want to use that version (which is in our family sharing) to play with another friend. But when I open the game, it says it's the friend pass, not the full game.

I have already claimed the friend pass but it still doesn't recognize the version that I have as the full one :(

Last edited by Segal; Mar 6 @ 4:05pm

Deco-Stop

Mar 6 @ 5:02pm

Same issue here. I am unable to play with others in family.

ibomax2997 Mar 7 @ 9:37am

Originally posted by Segal:
Originally posted by Avocado:
You dont need to leave family sharing to play. You can both download ur family library game. But the person who are not the main owner needs to go to the store page and claim the friend pass version, then you will be able to launch the game

It still doesn't work :( A friend of mine has the full version, and I want to use that version (which is in our family sharing) to play with another friend. But when I open the game, it says it's the friend pass, not the full game.

I have already claimed the friend pass but it still doesn't recognize the version that I have as the full one :(

Have you found a solution yet?

The author of this thread has indicated that this post answers the original topic.

Mraiih

Mar 7 @ 3:05pm

Last edited by Mraiih; Mar 7 @ 3:16pm

eMah Mar 8 @ 8:15am

Originally posted by Mraiih:
Same problem here.

I own the game, but when my sister (in my family share) try to play with a friend, it says she only have the friend pass

EDIT:
Ok I found the solution, it seem she download the friend pass before I bought the game.
So she **owned** the friend pass, even if she uninstalls it.
And of course, since the friend pass and the original game is the same, launching the game will open the one with the license she own.

To fix this, you need to go on steam support: https://help.steampowered.com/fr/wizard/HelpWithGame, then remove the license of the game

This solved my issue! Thanks a lot :)

#10

thka2

Mar 8 @ 9:40am

Originally posted by Mraiih:
Same problem here.

I own the game, but when my sister (in my family share) try to play with a friend, it says she only have the friend pass

EDIT:
Ok I found the solution, it seem she download the friend pass before I bought the game.
So she **owned** the friend pass, even if she uninstalls it.
And of course, since the friend pass and the original game is the same, launching the game will open the one with the license she own.

To fix this, you need to go on steam support: https://help.steampowered.com/fr/wizard/HelpWithGame, then remove the license of the game

Get the award, brilliant player.
You deserves it.

#11

Segal Mar 10 @ 3:35pm

Originally posted by Mraiih:
Same problem here.

I own the game, but when my sister (in my family share) try to play with a friend, it says she only have the friend pass

EDIT:
Ok I found the solution, it seem she download the friend pass before I bought the game.
So she **owned** the friend pass, even if she uninstalls it.
And of course, since the friend pass and the original game is the same, launching the game will open the one with the license she own.

To fix this, you need to go on steam support: https://help.steampowered.com/fr/wizard/HelpWithGame, then remove the license of the game

THANK YOU

#12