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We are both signed in but for some reason she is not getting the invites. I would assume the invites would pop up on her Xbox, but they are not.
Something I found on Steam forums, hopefully it helps:
side note: I sent a friend invite through EA (from the PC) and the friend request popped up on the screen (of the Xbox). No additional steps were needed. after they were added as a friend on EA i followed the steps above.
Hope this helps.
2、both accounts need to be friended with EA
3、 both accounts need to have the game open and connected to the EA network
Kind obvious but thanks for the tip. But when all of that is already in place, what would you suggest then?