Game Freezes during gameplay after 10+ mins, leading to force restart of PC

[Pilkie]

Hello everyone, I am playing Lethal Company above Min specs with a Ryzen 7 2700X and a GTX 1070 with latest drivers. I have 16GB RAM as well. The game tends to work fine for 15-20 minutes, but will then just randomly freeze.



The freeze also shuts down my internet connection, stops all audio coming out of the computer and soft-locks me from being able to do anything other than hold the power button and restart the PC. The game will then run well for any interval between 10 minutes and over an hour before inevitably running into the same issue again. I don't have this issue with other higher-strain games.



Some Fixes I've already Tried:

-Running As Admin

-Setting FPS cap to 60 or 30

-Running in Window, Window Maximum

-Disabling fullscreen optimizations in properties

-Reinstalling the game

-Reinstalling the game on SSD, HDD and NVME storage

-Running in Windows 8 Compatability mode



I really want to play the game with my Niece and Nephew so any help would be appreciated!

[Pilkie]

UPDATE: Here is a link to the player.log information leading up to the most recent freeze/crash https://gist.github.com/Pilkie/850e9194ec748fce9640454c7c8a199a

[Pilkie]

UPDATE 2: I have run the game in Windows 8 compatibility mode and got an hour and 20 minute session in before I quit. I'm not sure if this fixed it or not, but I did notice my memory usage steadily increasing by 1% every minute or so during gameplay, which might mean a memory leak of some sort.

UPDATE TO UPDATE 2: Windows 8 compatability has not done anything to stop the freeze.

[Lunakitten10]

I have the same problem as you and my computer is a bit older. I have tried everything just like you have and it still stays black and wont even do the crash thing when i click on it, I have to force my computer off as well. It weird because some of my friends don't have this issue yet I do. If you find a solution please share haha

[Pilkie]

Ursprungligen skrivet av Lunakitten10:

I have the same problem as you and my computer is a bit older. I have tried everything just like you have and it still stays black and wont even do the crash thing when i click on it, I have to force my computer off as well. It weird because some of my friends don't have this issue yet I do. If you find a solution please share haha

What kind of hardware do you have? Are you running any audio software while the game is running? It might help in narrowing things down.

[Lunakitten10]

I am not running any audio software. I have a windows 10, AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx 2.10 GHz computer. It is not a gaming laptop.

[Pilkie]

 Info

: Unity Log] Setting zap mode to O aaa : Unity Log] Setting zap mode to O aaa

Info

Info

: Unity Log] Setting zap mode to O aaa : Unity Log] Setting zap mode to aaa

Info

: Unity Log] Setting zap mode to O aaa

: Unity Log] Setting zap mode to O aaa

Info

Info

: Unity Log] Setting zap mode to O aaa

Info

Info

Info

: Unity Log] Setting zap mode to O aaa

: Unity Log] grabInvalidated: False

Info : Unity Log] grabInvalidated: False

Info

: Unity Log] Setting zap mode to @ aaa

[Warning: Unity Log] PlayOneShot was called with a null Audioclip.

[Info : Unity Log] Setting zap mode to O aaa

[Info : Unity Log] Setting zap mode to Ø aaa

[Info

: Unity Log] clip index: 3; current planet: 41 Experimentation : Unity Log] Current outside ambience clips length: 5

: Unity Log] Setting zap mode to Ø aaa

[Info

[Info

: Unity Log] Setting zap mode to @ aaa

: Unity Log] Setting zap mode to → aaa

[Info [Info

[Info

: Unity Log] Setting zap mode to o aaa

[Info

: Unity Log] Setting zap mode to O aaa [Info : Unity Log] Setting zap mode to O aaa

[Info : Unity Log] Setting zap mode to O aaa

src\steamnetworkingsockets\steamdatagram_internal.h (828) : Assertion Failed: [{#2276120048 P2P SDR steamid:765611980102 60385 vport 0 iad#264 (162.254.192.73:27048)}] Expecting 32 acks! 000b=276556 000c=276198 000d=273551 ... 0028-7022 002

9-2033 002a=0

src\steamnetworkingsockets\steamdatagram_internal.h (828) : Assertion Failed: [{#2276120048 P2P SDR steamid:765611980102 60385 vport 0 iad#264 (162.254.192.73:27048)}] Expecting 32 acks! 000b-276556 000c=276198 000d=273551 ... 0028-7022 002

9-2033 002a=0
 

This was the last output on my shell from the BepInEx mod, I was wondering if some of the info could maybe help solve this crash?

[Pilkie]

I have also noticed a lot of this spamming in my logs

 [Info    : Unity Log] Look rotation viewing vector is zero

[Pilkie]

UPDATE: After a lot of other people talking about this issue between here, reddit and other forums it seems that a large majority of them are also using the Ryzen 7 2700X CPU.

[Scarlet]

Running in windowed mode mostly fixed it in the last version, but after this update no display mode seems to fix the crashes. Dev doesn't seem to care about the issue either, he's aware of it and just tells people it's their computer's fault and moves on, so all that can be done is just praying a community fix happens at this rate :^)

[noxy_GD]

The same thing happens to me but as soon as the ship's voice sounds it freezes

[default]

I've had issues with this game since the first minute. Sometimes i can go 2 hours without crashing, sometimes i can only get a solid of 10 min in. I've heard that it gets blamed on hardware issues, but this is the only game crashing and my PC is 2 months old and pretty high-end.

My specs are: RTX 4080 16GB, i7-13700KF, 32GB RAM, ASUS ROG Strix B660-F Gaming.

I can play Cyberpunk on max settings, ray tracing, pushing my PC to its limits for hours upon hours without any crashes. Same goes to basically any other game. Lethal Company is literally the only game that crashes for me. If i play in fullscreen my entire PC freezes and I'm forced to reboot. If i play in borderless window the game thankfully crashes instead of freezing my entire PC. I've tried every single thing posted online, and the game still crashes. I'm at my wits end.

[Pilkie]

I made a new thread with all the info I could find compiled, really hoping to get a dev response.

https://steamcommunity.com/app/1966720/discussions/1/4141689926403014888/

If you could post any info you have on it, it would be huge.

[rodthedestroyer]

Anyone figure anything out? I'm still having this issue. It's identical to yours

[Scarlet]

There is quite literally no fix sadly, pray the developer fixes it in the new beta but they probably won't now if they couldn't get off their ass to fix it before

[Pilkie]

Ursprungligen skrivet av Scarlet:

There is quite literally no fix sadly, pray the developer fixes it in the new beta but they probably won't now if they couldn't get off their ass to fix it before

I have had zero luck getting in touch w/ the dev to report this. There is no avenues to report this bug, I'm not sure they are aware of the bug. I made a twitter account and tried to get in contact, since that was the only way I could try, but I had no luck despite trying a few times a week for the last few months. Very frustrating.