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It takes about 40 ingame minutes to get delivered if you ordered from space or about a couple seconds if you ordered on surface.
The drone will play a jingle to let you know its there and where it is at.
You can buy at the company too so there is no need to start the ship after your paycheck.
//EDIT:
Like Mundane said. Ship upgrades spawn directly in your ship after purchase. This includes suits and other misc items like tables.
//EDIT:
Also Also ! You can move pretty much anything, with very few exceptions, in your ship with "B"
Yes this includes the light switch.
Oh my god that's amazing. I'm going to join random lobbies just to turn off the light and move the switch.
The "hour" is not referring a real world hour. It is an in game hour. The supply ship comes down, you hear a little musical jingle from the supply ship, and you get your stuff from the supply ship.
It really is not that difficult.
ship upgrades are just spawned in your ship
items like the shovel/zap gun/flashlight are delivered by a drop pod that spawns in a set location depending on the moon
Then, I'd start ordering Shovels, and trying to use a Flashlight less and less. This leaves you an extra hand free for more loot, and means you can start fighting off some of the bigger issues, being the actual monsters.
You'll get there.
The remote works from ANYWHERE too.
You only get one chance at getting your ordered items. If you miss the drone you missed out on the items and the money.
No refunds.
Did you definitely confirm the order last time? The only time a ship won't arrive is if you didn't actually order anything.
Good to hear :)