Compiling shaders should be EXCLUDED from refund time!!!

[gatto_nero]

only 2 hours to build shaders and evaluate - this is a scam - Steam should do something about it

[3 am]

Originally posted by Weird Potato:

Originally posted by 3 am:

What's ReBAR with nvidia profile inspector

https://letmegooglethat.com/?q=rebar+with+Nvidia+Inspector

ahahahaa

[Andrei]

Originally posted by gatto_nero:

Originally posted by Andrei:

@gatto_nero i like the option to have a shader compiling feature this should be in all UE 4-5 games. this prevents games from Stuttering. Dead Space 1 Remake as a example would run much better with that feature but EA is a ♥♥♥♥ company who doesnt give a ♥♥♥♥. of anyone remembers Sackboy was stuttering like hell but after they added the shader compiling feature its running much better. so this isnt negative at all its a plus point for PC games.

ok no problem with that - the problem is in refund policy - when shaders compilation take over 1 hour on steam deck and in other cases it can take more time ... then refund policy is not valid anymore

understood. But how can Valve filter out that ? the counter for refund time starts when the game opens. if u hang out 2 hours in the options or the game doing shader compiling doesnt care for Valve. i personally dont think Valve can do anything against it. It sucks yes but sadly unworkable.

[gatto_nero]

Originally posted by Andrei:

Originally posted by gatto_nero:

ok no problem with that - the problem is in refund policy - when shaders compilation take over 1 hour on steam deck and in other cases it can take more time ... then refund policy is not valid anymore

understood. But how can Valve filter out that ? the counter for refund time starts when the game opens. if u hang out 2 hours in the options or the game doing shader compiling doesnt care for Valve. i personally dont think Valve can do anything against it. It sucks yes but sadly unworkable.

Valve should refund all claims up to 4 hours for this game

[xrodney]

Originally posted by Kobe.:

If it took you 2 hours, you're playing on a potato

If you considering 5950x, 64GB ram, 2x gen3/4 NVME ssd and 7900xtx as potato, then maybe, but in that case 99% PCs in world are rotten potatos.

[xrodney]

Originally posted by heime2003:

Originally posted by Nakatomi:

Uncharted 4
Dead Space Remake
Spiderman Remastered

But they are nowhere near 2hrs, I have just started the game and it says its taken 15mins to unpack is that what your on about??

also. detroit: becoming human, starocean 6 whenever u installed a new nvidia driver
hogwarts legacy everytime u launch the game

Difference is ,rebuilding shader cache in hogwards Legacy takes me maybe 20 seconds when game launch.
Here I am 48% after 1 hour and 15 minutes.

[Evil.Stone]

You are right, this game is not running natively on the OS, it is a port just like the uncharted series it needs to use avx and avx2 instructions to emulate the game, so be aware of your cpu's temps whle loading those shaders or loading new sections of the map.

[Penix 3 <=3]

Originally posted by gatto_nero:

Originally posted by Andrei:

understood. But how can Valve filter out that ? the counter for refund time starts when the game opens. if u hang out 2 hours in the options or the game doing shader compiling doesnt care for Valve. i personally dont think Valve can do anything against it. It sucks yes but sadly unworkable.

Valve should refund all claims up to 4 hours for this game

because of a few people getting long shader cache compilation times in one single game, the promised refund time should be increased, so the people that want to abuse the refund system can do that even more? yeah right...

The 2 hours aren't hard rules, they are a promise that you can get a refund under that time. If you do a normal refund ticket over the Steam Support like you would anyway, and it's over 2 hours, it gets looked at manually and if it's somewhat low they allow it anyways. You can even add a notice with the refund where you can say stuff like "shader compilation time was 2 hours", then it won't be a problem anyway.
And games that have "mostly negative" reviews are instant refunds even with 8 hours of playtime.

[D-Fens]

Originally posted by Harry101UK:

Originally posted by gatto_nero:

btw who is compiling shaders? I never saw this in any game - only in emulators - is this game bundled with emulator?

A lot of modern DX12 games have done this for years.

Yes but it usually takes 30 seconds to a few minutes, not hours.

[Penix 3 <=3]

The main issue regarding the long shader cache compilation seems to be found:
https://steamcommunity.com/app/1888930/discussions/0/3818529563396381516/
They seem to have shipped the game with a wrong version of one dll file. You can already manually fix it by downloading the version 2.9.5 of Oodle Decompression Library and replacing the false dll in your game installation folder. But a fix should come within 1-2 days anyway

[SpielSatzFail]

Originally posted by Penix 3 <=3:

...because of a few people getting long shader cache compilation times in one single game, the promised refund time should be increased, so the people that want to abuse the refund system can do that even more? yeah right...

A FEW people??? I quote: "yeah right..."
And how are people gonna abuse the refund system with let's say 3 hours in a AAA game that provides at least four times the amount of time? That's when story games get going.

[Penix 3 <=3]

Originally posted by SpielSatzFail:

Originally posted by Penix 3 <=3:

...because of a few people getting long shader cache compilation times in one single game, the promised refund time should be increased, so the people that want to abuse the refund system can do that even more? yeah right...

A FEW people??? I quote: "yeah right..."
And how are people gonna abuse the refund system with let's say 3 hours in a AAA game that provides at least four times the amount of time? That's when story games get going.

Yeah, I looked at this thread first and even if in such a thread 30 people would complain, these people mostly looked for the thread for that exact reason, so it still wouldn't say much about the end amount of people affected. Now I looked into the reviews and it's a bigger problem for the game. I give you that.

But this is still one game, so there is still no need to increase the refund time of Steam for all games instead of just handling refunds of that one game manually and therefore effectively upping the accepted playtime behind the scenes like they already do.

People won't necessarily abuse the refund system in a AAA game but OP suggested increasing the playtime for ALL GAMES. And this does not just include this game and other AAA games, it includes indie games as well. And indie games are sometimes less than 4 hours long. There are enough games under 2 hours that are already being exploited by some.

[Kameradoktorn]

Penis?

[SpielSatzFail]

Originally posted by Penix 3 <=3:

People won't necessarily abuse the refund system in a AAA game but OP suggested increasing the playtime for ALL GAMES. And this does not just include this game and other AAA games, it includes indie games as well. And indie games are sometimes less than 4 hours long. There are enough games under 2 hours that are already being exploited by some.

And I give you THAT, of course :-) I wasn't thinking on other, smaller games at this moment.
The fairest way would be to adapt the time window on the corresponding title's average playtime, or a few % of it in general. Let's say
Multiplayer / Open World / RPG ~ 8-10 hours
Single Player Triple A ~4-5 hours
Double A ~ 3 hours
Indie ~ 2 hours or even less
But this would of course be hard to implement.

[Penix 3 <=3]

Originally posted by SpielSatzFail:

Originally posted by Penix 3 <=3:

But this is still one game, so there is still no need to increase the refund time of Steam for all games instead of just handling refunds of that one game manually and therefore effectively upping the accepted playtime behind the scenes like they already do.

People won't necessarily abuse the refund system in a AAA game but OP suggested increasing the playtime for ALL GAMES. And this does not just include this game and other AAA games, it includes indie games as well. And indie games are sometimes less than 4 hours long. There are enough games under 2 hours that are already being exploited by some.

And I give you THAT, of course :-) I wasn't thinking on other, smaller games at this moment.
The fairest way would be to adapt the time window on the corresponding title's average playtime, or a few % of it in general. Let's say
Multiplayer / Open World / RPG ~ 8-10 hours
Single Player Triple A ~4-5 hours
Double A ~ 3 hours
Indie ~ 2 hours or even less
But this would of course be hard to implement.

They could use a tool that uses HowLongToBeat behind the scenes to simplify the process of manual refunds for the valve support team. But I think it would be better to clarify that "refunds are granted with under 2 hours of playtime and still accepted over that if justified" and just use HowLongToBeat behind the scenes unofficially to not make that site a target of anyone who would wanna abuse it. Sure, who would attack a random website just to abuse a refund of a game that's somewhere between 1 to 80 bucks but the internet is full of people that have more time to spare than things to do^^

[Pencillus Sedatus]

Originally posted by SpielSatzFail:

Originally posted by Penix 3 <=3:

...because of a few people getting long shader cache compilation times in one single game, the promised refund time should be increased, so the people that want to abuse the refund system can do that even more? yeah right...

A FEW people??? I quote: "yeah right..."
And how are people gonna abuse the refund system with let's say 3 hours in a AAA game that provides at least four times the amount of time? That's when story games get going.

depends on hardware. mine does it in 30 mins and i'm on 3080