Missing Early-Purchase Bonus "2 Sacred Treasures Set"

[T-Wayne]

So I purchased this game as the digital deluxe edition from the humble bundle store (due to the higher discount with humble choice). As per announcement and steam store page I should still be eligible for the DLC mentioned in the title.

As per Store page:
"Bonus: 2 Sacred Treasure Sets (Until 04:00 am UTC June 21, 2024)"
As per changed release date announcement:
"Note: The following changes have been made to the downloadable content "2 Sacred Treasures Set":
You will be able to claim the content by purchasing the game by Friday, June 21st, 2024 at 12:00 am (EST)."

However upon activating the humble bundle key I received all the digital deluxe DLC items and the base game of course, but not the above mentioned "2 Sacred Treasure Sets"-DLC.

Does anybody else face this problem and has no access to their early purchase DLC set? Does this item set list as a seperate DLC in the DLC list? Because for me it is not listed there either. Just the 5 from the digital deluxe. Appreciate any helpful answers.

[Rei Niwa]

also bought it from humblebundle, didn't get the bonus either. try to contact the steam customer support. maybe they can fix it

[Arifufu]

i think they should remove "up to june 21" because the game release 1 week earlier so it's suppose up to june 14, but sure good luck getting yours

[Yhwach]

You still receive it in steam (I did when buying my copy earlier) so there's no reason not to if you activate it from there, unless maybe there's a different pre-order system. But it wouldn't hurt to contact support.

[T-Wayne]

I contacted Atlus/Sega support about this sending proof of purchase from humble and that the DLC is missing.

Originally posted by Rei Niwa:

also bought it from humblebundle, didn't get the bonus either. :Chuko_VII: try to contact the steam customer support. maybe they can fix it

Thank you for sharing, so it is a general problem when purchasing outside of steam I suppose.

Originally posted by Arifufu:

i think they should remove "up to june 21" because the game release 1 week earlier so it's suppose up to june 14, but sure good luck getting yours

I understand what you mean, however the DLC date has been kept at 21st of june in their announcements. It is still on the store page and it was also confirmed on their release date change announcement here:
https://store.steampowered.com/news/app/1875830/view/7280704029870139235?l=english

"Early-Purchase Bonus "2 Sacred Treasures Set"
This set includes "Haraedo Bead" to recover HP for all allies and "Gleam Grenade" to inflict a small amount of damage to foes, both can be used infinitely in battles.
Note: The following changes have been made to the downloadable content "2 Sacred Treasures Set":
You will be able to claim the content by purchasing the game by Friday, June 21st, 2024 at 12:00 am (EST)."

So to me it is clear, they changed a "pre-purchase" bonus to an "early-purchase bonus" when keeping the original date of getting that dlc with the 21st of June.

Anyways just sharing for clarification. Thank you for your opinion.

Originally posted by Yhwach:

You still receive it in steam (I did when buying my copy earlier) so there's no reason not to if you activate it from there, unless maybe there's a different pre-order system. But it wouldn't hurt to contact support.

Yea thanks, so it is still obtainable as I thought. I would think that for humble bundle it was still kept as a pre-purchase bonus (instead of the now changed early purchase bonus that is still up until june 21st). I have contacted the Atlus/Sega support about this and will share when I get an official reply from them.

Maybe it could be an idea to contact humble support/steam support aswell. Although I want to give them some time to reply first.

Thanks for sharing your opinions.

[Arbadacarba]

I purchased from GMG and got my bonuses

[Argonisgema]

Originally posted by Arbadacarba:

I purchased from GMG and got my bonuses

I Pre-ordered from Fanatical and got the bonus.

[Koby]

I pre-ordered from GMG and got the bonus too... So it's not that.

Anyways those two items are pretty much useless from the very start. The healing does about 10-15 HP per character and can only be used in battle. Well you're taking like 50 HP in damage per hit, so the heal is never going to amount to enough to save you even a single extra turn. While the damage one also only seems to do around 15-20 damage, which is far weaker than absolutely any other attack option you have.

So they're just glorified "I have these" items that you'll never actually have any use for.

[T-Wayne]

Thanks for all the messages about the other official stores delivering the items! I appreciate it!

Originally posted by Koby:

I pre-ordered from GMG and got the bonus too... So it's not that.

Anyways those two items are pretty much useless from the very start. The healing does about 10-15 HP per character and can only be used in battle. Well you're taking like 50 HP in damage per hit, so the heal is never going to amount to enough to save you even a single extra turn. While the damage one also only seems to do around 15-20 damage, which is far weaker than absolutely any other attack option you have.

So they're just glorified "I have these" items that you'll never actually have any use for.

That is half of the truth I feel. What I mean is, yes I agree they are probably useless items at some point. I am new to SMT, so maybe I could use them but let's say I do not. Fair.
However the other truth is, that these items might and will surely release at a later date for an additional payment of let's say 1,99 or 2,99. And they should come with my purchase. But I value your opinion that it should not stop me from enjoying the game. As I said I contacted ATLUS/Sega support about this and will share the outcome of it.

[shade00]

big question here
is it coming up as dlc like many things
or is it given in-game via a notification not being under dlcs
sometimes bonuses appear under dlc sometimes they just appear ingame

[Svelu]

Originally posted by shade00:

big question here
is it coming up as dlc like many things
or is it given in-game via a notification not being under dlcs
sometimes bonuses appear under dlc sometimes they just appear ingame

They are not under DLC on the store page but you can see and activate them when you install the game and go to Settings - Properties - DLC on Steam. The items are in your bag in-game at the first save point and I don’t remember receiving any notification.

[shade00]

Originally posted by Svelu:

Originally posted by shade00:

big question here
is it coming up as dlc like many things
or is it given in-game via a notification not being under dlcs
sometimes bonuses appear under dlc sometimes they just appear ingame

They are not under DLC on your Steam account but you can see and activate them when you go to Properties - DLC. The items are in your bag in-game at the first save point.

so they show under dlc properties
rather sad some will get and some will not guess
usually these are steam promos they make
which not every store getting keys with the right ID to unlock those bonuses

[T-Wayne]

Originally posted by Svelu:

Originally posted by shade00:

big question here
is it coming up as dlc like many things
or is it given in-game via a notification not being under dlcs
sometimes bonuses appear under dlc sometimes they just appear ingame

They are not under DLC on the store page but you can see and activate them when you install the game and go to Settings - Properties - DLC on Steam. The items are in your bag in-game at the first save point and I don’t remember receiving any notification.

Yea for me under DLC it is not listed with my purchase from Humble Bundle. I only got 1 game key for the Digital Deluxe version. It is not automatically granted so I can only assume if you buy it outside of steam you would get an additional Steam Key for this 2 Treasure Set DLC. I am still waiting for a reply from SEGA support. But I doubt that on a weekend I will get a fast reply.

[Svelu]

Originally posted by T-Wayne:

Originally posted by Svelu:

They are not under DLC on the store page but you can see and activate them when you install the game and go to Settings - Properties - DLC on Steam. The items are in your bag in-game at the first save point and I don’t remember receiving any notification.

Yea for me under DLC it is not listed with my purchase from Humble Bundle. I only got 1 game key for the Digital Deluxe version. It is not automatically granted so I can only assume if you buy it outside of steam you would get an additional Steam Key for this 2 Treasure Set DLC. I am still waiting for a reply from SEGA support. But I doubt that on a weekend I will get a fast reply.

I bought the Deluxe edition from Fanatical and I only had one key to redeem. There was no individual key for the preorder items.

[shade00]

Originally posted by T-Wayne:

Originally posted by Svelu:

They are not under DLC on the store page but you can see and activate them when you install the game and go to Settings - Properties - DLC on Steam. The items are in your bag in-game at the first save point and I don’t remember receiving any notification.

Yea for me under DLC it is not listed with my purchase from Humble Bundle. I only got 1 game key for the Digital Deluxe version. It is not automatically granted so I can only assume if you buy it outside of steam you would get an additional Steam Key for this 2 Treasure Set DLC. I am still waiting for a reply from SEGA support. But I doubt that on a weekend I will get a fast reply.

normally bonuses are added when you redeem your key
or when said game releases preorder bonuses
so it should not be a separate key, that would be something new

since the bonus is via steam contacting steam might be the right way
note to them key redeem date and the mention of the bonus
and hope theyll attach it to your account
otherwise its via specific ids only that are getting the bonus
steam directly bought and think someone mentioned gmg keys having the bonus

rather a bummer but when its stated on steam its normally steam purchase method
that enables it so we save money on humble or such or pay a bit more for 2 bonus items

kinda like monster hunter stories buy the bundle get the preorder bonuses
but its steam only, purchasing via other stores wont enable it

[T-Wayne]

So for anyone following this thread or being interested in it.
I contacted SEGA support with proof of purchase from Humble Bundle. They replied to me 2 days later requesting the Steam key I used for activation and my Steam64 ID.
After providing the required information I received another reply today and received a seperate Steam key from SEGA support for activation of the missing 2 Treasure Set DLC.

So for me contacting SEGA has helped in the end.

Originally posted by Rei Niwa:

also bought it from humblebundle, didn't get the bonus either. :Chuko_VII: try to contact the steam customer support. maybe they can fix it

For you this could also be the way to go as I described above. SEGA support can be found here:
https://support.sega.com/hc/en-us




I appreciate all the replies as they helped me pinpoint this being a seperate issue with the Humble Bundle website/store. Thanks!