audio disappearing

[Kavalski]

for some reason in game for 2/3 second all audio disconnects, the game and even discord

[Team17_Service]

Hello there Kavalski,

Thank you for reaching out to us about the issue you experienced with sound not working properly while playing WARDOGS.

We understand it can be frustrating to have this happen since it can impact your gameplay experience.

We would like to see if the following helps sort this issue out for you:

• In Windows Sound > device Properties > Advanced, drop to 24-bit, 44.1 kHz — very high bit-depth / 384 kHz devices break game audio

Please try these steps and let us know if it works for you when you get the chance.

Regards,
Team17 Support

[Kavalski]

i already tried it after speeking with chat gpt i tried
Windows Audio Checked SteelSeries Sonar routing
Enhancements → OFF
Disabled Exclusive Mode

[Kavalski]

and connected the headphones directly to pc still had the same problem of audio cutting off for a few seconds alot of times in the middle of matches and this is only on wardogs when i play other games every thing is fine please help T_T

[Kavalski]

Originally posted by Team17_Service:

Hello there Kavalski,

Thank you for reaching out to us about the issue you experienced with sound not working properly while playing WARDOGS.

We understand it can be frustrating to have this happen since it can impact your gameplay experience.

We would like to see if the following helps sort this issue out for you:

• In Windows Sound > device Properties > Advanced, drop to 24-bit, 44.1 kHz — very high bit-depth / 384 kHz devices break game audio

Please try these steps and let us know if it works for you when you get the chance.

Regards,
Team17 Support

[Team17_Help]

Hello Kavalski,

Thank you for your response and for letting us know the steps you have tried.

Could you please verify that your audio drivers are up to date?

1. In the Windows search box on the taskbar, type Device Manager, then select Device Manager from the results.
   
2. Expand a category to view the device names, then right-click (or press and hold) the device you want to update.
   
3. Choose Search automatically for updated driver software.
   
4. Click Update Driver.

If Windows does not find a new driver, you can visit the device manufacturer's website to search for one and follow their instructions.

Let us know if these steps are helpful!

Regards,
Team17 Support

[Kavalski]

Originally posted by Team17_Help:

Hello Kavalski,

Thank you for your response and for letting us know the steps you have tried.

Could you please verify that your audio drivers are up to date?

1. In the Windows search box on the taskbar, type Device Manager, then select Device Manager from the results.
   
2. Expand a category to view the device names, then right-click (or press and hold) the device you want to update.
   
3. Choose Search automatically for updated driver software.
   
4. Click Update Driver.

If Windows does not find a new driver, you can visit the device manufacturer's website to search for one and follow their instructions.

Let us know if these steps are helpful!

Regards,
Team17 Support

i get "The best drivers for your device are already installed"

[Jimmeh]

I am having the same issue, and also using SteelSeries Sonar.
I tried swapping to my speakers and the audio didn't cut anymore so it's an issue with Sonar. Would appreciate a fix as it's driving me nuts, the longer I play the more frequently the audio cuts.

[Kavalski]

Originally posted by CJ:

I am having the same issue, and also using SteelSeries Sonar.
I tried swapping to my speakers and the audio didn't cut anymore so it's an issue with Sonar. Would appreciate a fix as it's driving me nuts, the longer I play the more frequently the audio cuts.

i also using steelseries nova7

[PauloRaz3n]

always "driver" never a ♥♥♥♥♥♥♥ issue with the game

[λ Detromantis]

HELLO I GET THE SAME ISSUE AND USING HYPERX headphones a friend of mine has the sdame issue

[Team17_Assist]

Hi all,

Thank you for getting back to us.

Just to confirm does this occur for anyone after closing the game or is this whilst the game is still open?

Get back to us when you can!

Regards,
Team17 Support

[PauloRaz3n]

Originally posted by Team17_Assist:

Hi all,

Thank you for getting back to us.

Just to confirm does this occur for anyone after closing the game or is this whilst the game is still open?

Get back to us when you can!

Regards,
Team17 Support

È só no jogo, inclusive, quando vejo streamers no youtube, percebo que eles tem o msm problema, até achei que era um problema no meu PC, mas ai a voz deles sai normal, mas o audio do jogo tudo picado.

[Team17_Assist]

Hey PauloRaz3n,

Thank you for getting in touch with us.

Are you experiencing the same issue as the OP is experiencing?

Get back to us when you can!

Regards,
Team17 Support

[PauloRaz3n]

Originally posted by Team17_Assist:

Hey PauloRaz3n,

Thank you for getting in touch with us.

Are you experiencing the same issue as the OP is experiencing?

Get back to us when you can!

Regards,
Team17 Support

Não, meu audio não desaparece completamente. Só fica picando.

[Team17_Service]

Hello again PauloRaz3n,

Thank you for reaching back to us with clarification on the issue about your audio in WARDOGS.

We want to see if the following can help sort the issues you are having with the audio in the game.

We suspect your device format may be too high.

• In Windows Sound > device Properties > Advanced, drop to 24-bit, 44.1 kHz — very high bit-depth / 384 kHz devices break game audio

Please give these steps a go and let us know if this helps you in any way.

Regards,
Team17 Support