Unsupported Graphics Card? {RESOLVED}

[Gasoline]

So lately, I've been getting this issue [imgur.com].

Yesterday SFM was fine and working as intended. My graphics driver is up to date.

Here are my specs:

Windows 10 - 64 Bit
NVIDIA GeForce GTX 1080
Intel i5-7600K CPU @ 3.80Ghz
RAM 16GB
2TB Hard Drive

I have Direct X 12 installed.

If anyone can help me that'd be great!

EDIT: Resolved...by jiggling some stuff around and unplugging and replugging the GPU from the power source. {At least that's what seemed to work} This thread will be revived if I end up having this issue again (rather than start a new one). Thanks for all the help! :D

[Zappy]

Please open the Control Panel, change the drop-down "View by" selection list to "Large icons" or "Small icons", click "Device Manager", expand the "Display Adapters" list/group, and check whether there is anything besides "NVIDIA GeForce GTX 1080" in that list/group. If there is, let us know what it is.

[Gasoline]

Originally posted by Zappy:

Please open the Control Panel, change the drop-down "View by" selection list to "Large icons" or "Small icons", click "Device Manager", expand the "Display Adapters" list/group, and check whether there is anything besides "NVIDIA GeForce GTX 1080" in that list/group. If there is, let us know what it is.

Hiya I have an Intel HD Grpahics Installed there too it seems. However if I disable it my other monitor goes out.

[Zappy]

Originally posted by Gasoline:

Hiya I have an Intel HD Grpahics Installed there too it seems. -

In that case, Source Filmmaker might simply be incorrectly using that instead of the NVIDIA one.


Press the Windows key, and search for and open "NVIDIA Control Panel". (Alternatively, find it in Windows' normal Control Panel.)

Click "3D Settings" > "Adjust image settings with preview" on the left, then choose the "Use the advanced 3D image settings" option in the middle.

Click "3D Settings" > "Manage 3D settings" on the left, and switch to the "Program settings" tab in the middle.

Beside the first drop-down list ("Select a program to customize"), click "Add", select Source Filmmaker (sfm.exe), and click "Add Selected Program".
(If you can't find Source Filmmaker in the program-adding list, try to close the NVIDIA Control Panel, boot up and close Source Filmmaker, and try again. If you still can't find it, check the first drop-down list (the one beside the first "Add" button) and look for it there, then just select it.)

With Source Filmmaker (sfm.exe) selected in the first drop-down list, set the second drop-down list ("Select the preferred graphics processor for this program") to "High-performance NVIDIA processor".

Lastly, click "Apply" in the bottom-right corner of the NVIDIA Control Panel, and reboot Source Filmmaker.

[Marco Skoll]

Originally posted by Gasoline:

Hiya I have an Intel HD Grpahics Installed there too it seems. However if I disable it my other monitor goes out.

Where are your monitors plugged in? If one is plugged into a motherboard port, this may be what is confusing SFM.

A high end card like the GTX 1080 should have multiple output ports (although exactly what choice of ports may vary depending on the exact licensed manufacturer).

[Gasoline]

Originally posted by Zappy:

Originally posted by Gasoline:

Hiya I have an Intel HD Grpahics Installed there too it seems. -

In that case, Source Filmmaker might simply be incorrectly using that instead of the NVIDIA one.


Press the Windows key, and search for and open "NVIDIA Control Panel". (Alternatively, find it in Windows' normal Control Panel.)

Click "3D Settings" > "Adjust image settings with preview" on the left, then choose the "Use the advanced 3D image settings" option in the middle.

Click "3D Settings" > "Manage 3D settings" on the left, and switch to the "Program settings" tab in the middle.

Beside the first drop-down list ("Select a program to customize"), click "Add", select Source Filmmaker (sfm.exe), and click "Add Selected Program".
(If you can't find Source Filmmaker in the program-adding list, try to close the NVIDIA Control Panel, boot up and close Source Filmmaker, and try again. If you still can't find it, check the first drop-down list (the one beside the first "Add" button) and look for it there, then just select it.)

With Source Filmmaker (sfm.exe) selected in the first drop-down list, set the second drop-down list ("Select the preferred graphics processor for this program") to "High-performance NVIDIA processor".

Lastly, click "Apply" in the bottom-right corner of the NVIDIA Control Panel, and reboot Source Filmmaker.

There was no option in the second part gave me the "Select preferred Graphics Processor" I thought maybe it was CUDA - GPUs but that wasn't it.

[Gasoline]

Originally posted by Marco Skoll:

Originally posted by Gasoline:

Hiya I have an Intel HD Grpahics Installed there too it seems. However if I disable it my other monitor goes out.

Where are your monitors plugged in? If one is plugged into a motherboard port, this may be what is confusing SFM.

A high end card like the GTX 1080 should have multiple output ports (although exactly what choice of ports may vary depending on the exact licensed manufacturer).

I don't think I have 2 HDMI ports just one.

[Harbinger]

Any possible update here to help Gasoline? Wondering myself.

[episoder]

i guess using two different output ports can conflict. be sure to always open sfm on the screen that is connected to your gpu port. that makes sure that the device/screen is detected as the nvidia output device and sfm should be able to use it per default. in case it's not able to you gotta switch the primary and secondary display adapters to have the 1080 output as the primary screen.

[Gasoline]

Originally posted by episoder:

i guess using two different output ports can conflict. be sure to always open sfm on the screen that is connected to your gpu port. that makes sure that the device/screen is detected as the nvidia output device and sfm should be able to use it per default. in case it's not able to you gotta switch the primary and secondary display adapters to have the 1080 output as the primary screen.

I have no idea what you're on about in terms of the screen being detected as the device. I've tried Both monitors, I don't think the monitor display has to do with SFM not being able to recognize my Graphics Card.

[Gasoline]

Still looking for help on this! I did a reinstall of SFM to see if that helps my only other option will be to remove graphics car and reinstall, which I'll try to see if that works but any other fixes would be nice.

[Marco Skoll]

Originally posted by Gasoline:

I don't think the monitor display has to do with SFM not being able to recognize my Graphics Card.

We often see "You are currently not using a display attached to an NVIDIA GPU" errors from people who've plugged their monitor into a motherboard port rather than the graphics card.

Admittedly, I don't think that's usually people who are trying to use more than one monitor*, but there are certainly cases where plugging monitors into the motherboard rather than the graphics card is known to cause issues with getting SFM to use the NVidia card.

* I have myself run SFM on more than one monitor using an Nvidia card, but both monitors were plugged into the card, so I never tried it the way you have. (It was still slightly lopsided though, as I was using a 750 Ti, and so it meant running a DVI and VGA monitor simultaneously to fit the combination of ports. It's not really the kind of card designed for running multiple monitors, the ports are more for a choice of outputs rather than multiple outputs, but the drivers apparently still supported it even on a lower end card).

[Gasoline]

So far, my issue seems to be resolved(?). I opened up my PC, jiggled some stuff around, unplugged and replugged somethings and SFM seemed to be okay again? If this issue comes up I'll try that before reviving this post again. :) Thank you all for replying and trying to help! I really appreciate it!