Unsupported graphics card even though the requirement is directx 9 and mine is directx 12

[Pfeffernusse]

I really want to do sfm but I can't without the shaders not working -_-

[Capt Fuzzy]

What kind of graphics card is it?

[Zappy]

Have you installed DirectX 9? I think I've heard stuff about "even if you have DirectX 12 installed, you might not necessarily have DirectX 9 installed".


But regardless, the far more important thing is for you to tell us which GPU(s) your computer have/has (just like Capt Fuzzy asked about).
To figure it/them out, open the Control Panel, click "Device Manager", expand the "Display Adapters" list/group, and let us know the exact name(s) of all items in that list/group.

[Pfeffernusse]

my graphics card is a intel(R) Core(Tm) i7-7500U CPU @ 2.70Hz

[Marco Skoll]

Originally posted by Dr. Oblivious:

my graphics card is a intel(R) Core(Tm) i7-7500U CPU @ 2.70Hz

That is not a graphics card. (The package does include a integrated display adaptor, but this will be listed on Device Manager as "Intel HD Graphics 620" or some variant of that.).

It's important that you check it as Zappy said.

(EDIT: However, as your CPU is a low power U variant, I'd be surprised if you have a dedicated GPU. And if you do have only the HD 620, that does not meet SFMs requirements. SFM requires a discrete Nvidia or AMD GPU, it doesn't support integrated Intel graphics).

[Pfeffernusse]

yeah I do have only have a intel hd graphic 620

[Zappy]

Originally posted by Dr. Oblivious:

yeah I do have only have a intel hd graphic 620

Then your computer almost definitely doesn't support DirectX 9, and especially not 12. As Marco Skoll says, that "GPU" doesn't meet Source FilmMaker's official minimum requirements.

[Marco Skoll]

Unfortunately, SFM does not support Intel HD graphics. SFM will be able to run in reduced quality, but some shaders and features will not work.

There's no fix other than getting a computer that has a dedicated Nvidia or AMD GPU.

Originally posted by Zappy:

Then your computer almost definitely doesn't support DirectX 9, and especially not 12.

HD 620 graphics does actually support DirectX 12, and should be able to support DirectX 9.0c (and shouldn't be too shabby at running many Source games) - however, SFM doesn't recognise it as compatible for whatever reason.