Marvel’s Spider-Man Remastered

Marvel’s Spider-Man Remastered

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the_mr_me Aug 23, 2022 @ 12:38pm
Ray-Tracing Grayed-Out on a 3060 Ti
I have an NVIDIA 3060 TI and the option to turn on ray-tracing is grayed-out in the graphics menu (I can't select it to turn it off/on) I have been able to run ray-tracing on other games like Cyberpunk 2077. The game itself seems to run fine, though I haven't done any benchmarking yet. Has anyone else had this issue on their 30xx series?
Originally posted by Nixxes_Community:
Originally posted by mrme90:
I have an NVIDIA 3060 TI and the option to turn on ray-tracing is grayed-out in the graphics menu (I can't select it to turn it off/on) I have been able to run ray-tracing on other games like Cyberpunk 2077. The game itself seems to run fine, though I haven't done any benchmarking yet. Has anyone else had this issue on their 30xx series?

Ray-tracing options are greyed out in the menu when hardware or drivers are not compatible. In rare cases, the ray-tracing options can be greyed out even if users have a compatible GPU. This occurs on some specific Windows versions, that lack support for Shader Model 6.6.

Marvel's Spider-Man Remastered for PC uses the DirectX Agility SDK, which requires Window 10 version 1909 (Build 18363) or newer. Some specific revisions of Windows 10 1909, 2004 and 20H2, do not have the DirectX Agility SDK that is needed to run the game. If you use Windows 1909, the revision number should exceed or be equal to .1350. For Windows 10 Version 2004 and 20H2, the revision number should exceed or be equal to .789.

You can find more information on DirectX Agility SDK and Windows 10 build numbers at the Microsoft DirectX Developer Blog: https://devblogs.microsoft.com/directx/gettingstarted-dx12agility/#setup

In short: updating Windows should help.
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Showing 1-15 of 16 comments
Arc Aug 23, 2022 @ 1:17pm 
What WinVer do you have ?
Last edited by Arc; Aug 23, 2022 @ 1:48pm
frazzells Aug 23, 2022 @ 1:43pm 
nope and i run a 3060 ti
Zefar Aug 23, 2022 @ 1:51pm 
I have RTX 3080 FE and I can turn it on. But chose not too.

To be honest it doesn't seems to do that much. I've tried on different occasions but it's just a tiny change for a large performance drop.

Maybe another setting needs to be turned on to use it.
I used it in Cyberpunk 2077 because it did quite a bit.
the_mr_me Aug 23, 2022 @ 4:48pm 
Originally posted by Arc:
What WinVer do you have ?
Win 10. Would a build number matter?
Sunsetter Aug 23, 2022 @ 5:31pm 
Running fine on my 3060.
Do you have the latest drivers?
LinK Aug 23, 2022 @ 5:38pm 
My RTX 3060 Ti works fine though, although a huge performance drop when RT is turned on. Have you tried uninstalling and reinstalling the game? And are you in the lastest drivers?
Alio Aug 23, 2022 @ 7:17pm 
There's a thing you have to do for new games.. It's called updating your graphics driver. Try it and come back to us.
the_mr_me Aug 23, 2022 @ 7:23pm 
Originally posted by Samael:
Running fine on my 3060.
Do you have the latest drivers?
According to GeForce Experience, I do. It even has the headline of being specificly for this Spider-man game
the_mr_me Aug 23, 2022 @ 7:25pm 
Originally posted by Alio:
There's a thing you have to do for new games.. It's called updating your graphics driver. Try it and come back to us.
Version 516.94, released the 9th of this month
Arc Aug 23, 2022 @ 9:27pm 
Originally posted by mrme90:
Win 10. Would a build number matter?
Yes as it requires Windows 10 v2004 (aka 20H2).
Zefar Aug 23, 2022 @ 10:44pm 
Originally posted by Sad Skeletor:
Originally posted by mrme90:
According to GeForce Experience,
Uninstall that crap.
Don't listen to this guy. Geforce Experience doesn't do any harm and just makes it easier to install drivers.
tallgeese Aug 24, 2022 @ 12:06am 
Originally posted by Alio:
There's a thing you have to do for new games.. It's called updating your graphics driver. Try it and come back to us.
aged like milk
Zefar Aug 24, 2022 @ 7:05am 
Originally posted by Sad Skeletor:
Originally posted by Zefar:
Don't listen to this guy. Geforce Experience doesn't do any harm and just makes it easier to install drivers.
lol. It perpetuates tech illiteracy. People actually think it "optimises" their game, it's quite funny. All it does is automatically set in game graphics settings it thinks are suitable for your hardware, and it often doesn't get it right. Besides, it's something you should do your self. Also CAN in fact cause issues.
If you think using that bloatware is better than a manual driver only install, I got a bridge to sell ya.

It doesn't do that automatically. It only does that if you tell it to do it when pushing the optimize button.

Having installed drivers for the past 20 years I have no longer wish to go to Nvidia or AMD homepage, to find the driver section, select my OS, select the graphics card and then download the current up to date version. Also this means I have to manually check the homepage IF a new driver is out.

Now it tells me, there is a new version out, do you want too install it? Yes, I'd like that.
Removes all that small hassle and replace it with two simple clicks. I can also select fresh install too so no need to uninstall the old driver and then install the new one.

As for "bloatware", it has no meaning anymore. Running the OS on a SSD makes basically nothing slow down your PC.
It just has no effect on performance anymore when using SSD.
A developer of this app has indicated that this post answers the original topic.
Nixxes_Community  [developer] Aug 24, 2022 @ 7:44am 
Originally posted by mrme90:
I have an NVIDIA 3060 TI and the option to turn on ray-tracing is grayed-out in the graphics menu (I can't select it to turn it off/on) I have been able to run ray-tracing on other games like Cyberpunk 2077. The game itself seems to run fine, though I haven't done any benchmarking yet. Has anyone else had this issue on their 30xx series?

Ray-tracing options are greyed out in the menu when hardware or drivers are not compatible. In rare cases, the ray-tracing options can be greyed out even if users have a compatible GPU. This occurs on some specific Windows versions, that lack support for Shader Model 6.6.

Marvel's Spider-Man Remastered for PC uses the DirectX Agility SDK, which requires Window 10 version 1909 (Build 18363) or newer. Some specific revisions of Windows 10 1909, 2004 and 20H2, do not have the DirectX Agility SDK that is needed to run the game. If you use Windows 1909, the revision number should exceed or be equal to .1350. For Windows 10 Version 2004 and 20H2, the revision number should exceed or be equal to .789.

You can find more information on DirectX Agility SDK and Windows 10 build numbers at the Microsoft DirectX Developer Blog: https://devblogs.microsoft.com/directx/gettingstarted-dx12agility/#setup

In short: updating Windows should help.
Last edited by Nixxes_Community; Aug 24, 2022 @ 7:44am
the_mr_me Aug 24, 2022 @ 7:46pm 
Originally posted by Nixxes_Community:
Originally posted by mrme90:
I have an NVIDIA 3060 TI and the option to turn on ray-tracing is grayed-out in the graphics menu (I can't select it to turn it off/on) I have been able to run ray-tracing on other games like Cyberpunk 2077. The game itself seems to run fine, though I haven't done any benchmarking yet. Has anyone else had this issue on their 30xx series?

Ray-tracing options are greyed out in the menu when hardware or drivers are not compatible. In rare cases, the ray-tracing options can be greyed out even if users have a compatible GPU. This occurs on some specific Windows versions, that lack support for Shader Model 6.6.

Marvel's Spider-Man Remastered for PC uses the DirectX Agility SDK, which requires Window 10 version 1909 (Build 18363) or newer. Some specific revisions of Windows 10 1909, 2004 and 20H2, do not have the DirectX Agility SDK that is needed to run the game. If you use Windows 1909, the revision number should exceed or be equal to .1350. For Windows 10 Version 2004 and 20H2, the revision number should exceed or be equal to .789.

You can find more information on DirectX Agility SDK and Windows 10 build numbers at the Microsoft DirectX Developer Blog: https://devblogs.microsoft.com/directx/gettingstarted-dx12agility/#setup

In short: updating Windows should help.

Thanks this did help! I upgraded to 21H2 and it seems to work now
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Date Posted: Aug 23, 2022 @ 12:38pm
Posts: 16