Lost Light
How is anyone playing this ?
So 2nd time installing the game ever just to find out i can not play... Every time i start the game up it take 15 mins to open !!! then i get into the main screen and i try to enter the shelter & nothing happens.. i try to tap user center & i get Sorry! An error was encountered while processing your request ( The specified profile could not be found. I can even select change server ??? lol idk man i just wanted to try this game out again
< >
15/5 megjegyzés mutatása
Hello,

We regret to hear that you are experiencing difficulties logging into the game. There are several steps you can try to resolve the issue:

1.Verify and repair game files (if there are corrupted files, they will be fixed).
2. Ensure that you download and install the game only from official channels.
3.Confirm that your antivirus and firewall are not blocking access to the game servers.
4.Try uninstalling the game completely and reinstalling it (make sure all files are deleted).
5.Verify that your computer specifications meet the game requirements.

If the issue persists after performing these steps, please do not hesitate to contact our customer service for further assistance at lostlight@global.netease.com.

Best regards,
I think the "enter shelter" doesn't work if you've spent too long in the first screen. Maybe the connection to server timeouts or something. This happens to me like 1/100 times. If you have a proper computer then the game should work. But i do suggest you put the game on SSD, like most new games should be put. I don't like it but it makes a big difference in loading times.
ryzen 7700x 32gb ddr5 4070ti 970evo ssd... I don't wait on the main page I try it right asap, it feels unresponsive .
§F,E,A,R§ eredeti hozzászólása:
ryzen 7700x 32gb ddr5 4070ti 970evo ssd... I don't wait on the main page I try it right asap, it feels unresponsive .
I have the exact same problem, although my rig is not as good as yours
Just downloaded this game and it not working when I click on user center to verify my steam account in the north America region the error message says "sorry no user found" is this a ongoing issue
< >
15/5 megjegyzés mutatása
Laponként: 1530 50

Közzétéve: 2023. nov. 25., 4:08
Hozzászólások: 5