Connection issues

[Flucky]

I get crashes every 3 minutes in the game and its so frustreting how can i fix it pleas.
It says Unable to connect to server, try again and i literally have connection its just this stupid game, how do i fix it ?!??!!!!

[❄Noco⛈Shoko❆]

Hi
sorry to hear that you are experiencing difficulties connecting to the game. We kindly request you to perform the following steps to troubleshoot the issue:

1. Please ensure the stability of your internet connection.
2.Verify that your antivirus and firewall software are not blocking access to the game servers.
3.Consider changing the server you are attempting to connect to within the game.
We appreciate your patience and hope that these suggestions resolve the connectivity problem you are facing.
if the issue is still remains please contact customer support for further inspection.
email: [e-mail]

[Flucky]

Originally posted by ❄Cloudy⛈Sky❆:

Hi
sorry to hear that you are experiencing difficulties connecting to the game. We kindly request you to perform the following steps to troubleshoot the issue:

1. Please ensure the stability of your internet connection.
2.Verify that your antivirus and firewall software are not blocking access to the game servers.
3.Consider changing the server you are attempting to connect to within the game.
We appreciate your patience and hope that these suggestions resolve the connectivity problem you are facing.
if the issue is still remains please contact customer support for further inspection.
email: [e-mail]

How do i do the seconds step ?

[❄Noco⛈Shoko❆]

please consult the user manual or support documentation of the specific antivirus program you are using.
For further assistance with your specific antivirus, please consider contacting the software provider directly, as we do not have information on the settings of different software programs.