Je-Ne-Viv frozen

[Egg]

I've gone to the seal that has Je-Ne-Viv in Abyss Foscari multiple times, and the crystal does not break and the boss does not start. I play as Eleanor and use her evolved weapon, what am I doing wrong.

[Scarcher]

try moving over the crystal, i had to move arround for a while before it worked

[Egg]

I've moved around for like 5-10 minutes