[Help] AMD Radeon R9 200 Series

[break]

Getting the following graphics driver error on start up :

The installed version of the AMD graphics driver has known issues in D3D12.
Please install the latest driver version or switch to a different rendering API.

Minimum required: 23.3.2

Did not run across this error with Armored Core,
Requesting help and insight on how to resolve this.

Update, now getting the following error :

TEKKEN 8
An error occurred while launching this game : disk write error

[break]

Update, was able to get today's patch/update file installed.
So no more "disk write error"
But now when launching the game, I see the "8" logo at the bottom right corner.
Then after a few minutes, the game just closes out.
Running the game on Windows 10 (64-bit)
CPU Brand: AMD Ryzen 5 2600 Six-Core Processor
Driver: AMD Radeon R9 200 Series
RAM: 16293 Mb

[progste]

Are you using the last drivers AMD made for the 200 series? (I think it was 22.something)
I used to have a R9 290x when I played the beta and got the DX12 warning but was able to play anyway.
I had also tried installing an unofficial updated version of the drivers but with that one the game would not start at all.

[break]

Originally posted by progste:

Are you using the last drivers AMD made for the 200 series? (I think it was 22.something)
I used to have a R9 290x when I played the beta and got the DX12 warning but was able to play anyway.
I had also tried installing an unofficial updated version of the drivers but with that one the game would not start at all.

Thanks for replying, just updated the drivers and now on "Radeon Software Version 22.6.1"
Looks like there is no newer supported update beyond that for AMD Radeon R9 200 Series GPU.
Tried running the game again, and unable to get past the "8" logo game launch screen.

[break]

Small update :
Checked my virus/malware defense software.
Looks like it was quarantining the TEKKEN 8 game files :
Steam\SteamApps\common\TEKKEN8\Polaris\Binaries\Win64\Polaris-Win64-Shipping.exe

Had to restore the files and mark them as an exception.
I think this was causing the "disk write error"
With that said, still can not progress past the "8" logo on the launch screen.

[progste]

The fact that it's stuck on loading makes me think it's not a GPU issue, maybe try verifying game files.

[break]

Next Update :
Now able to get to the game intro movie, setup playing name, customize character, and do practice mode.
When I go to the avatar arcade story mode, the game just closes out.
Progress so far, but may have to wait for the next patch to access more of the game with out it crashing.

**EDIT**
The UE-Polaris Game has crashed and will close
Low Level Fatal Error
[Line: 1168]
Failed with error DXGI_ERROR_DEVICE_REMOVED

[Otchim666]

Your gpu is below minimum requirements. There's a chance that this is your problem.

[progste]

actually which 200 series did you say it was? (if you're unsure check with GPU-Z)
what settings did you try? (start with everything at low with TAAU scaler)

[Nucleoprotein]

This game for sure require Feature Level 12_1 or higher as is based on UE5, R9 200 do support only 12_0. You need newer GPU to play.

[thebe4st]

Originally posted by Nucleoprotein:

This game for sure require Feature Level 12_1 or higher as is based on UE5, R9 200 do support only 12_0. You need newer GPU to play.

ahh 12_1? I have a Dinosaur R9 290 video card. Thanks for explaining the reason! I've already tried everything possible. I'll have to buy a new card(

[hamy.]

Originally posted by break:

Next Update :
Now able to get to the game intro movie, setup playing name, customize character, and do practice mode.
When I go to the avatar arcade story mode, the game just closes out.
Progress so far, but may have to wait for the next patch to access more of the game with out it crashing.

**EDIT**
The UE-Polaris Game has crashed and will close
Low Level Fatal Error
[Line: 1168]
Failed with error DXGI_ERROR_DEVICE_REMOVED

how did u get to this update tell me cause i have a similar problem like you my graphics card is low

[break]

Originally posted by kafkaesque:

Originally posted by break:

Next Update :
Now able to get to the game intro movie, setup playing name, customize character, and do practice mode.
When I go to the avatar arcade story mode, the game just closes out.
Progress so far, but may have to wait for the next patch to access more of the game with out it crashing.

**EDIT**
The UE-Polaris Game has crashed and will close
Low Level Fatal Error
[Line: 1168]
Failed with error DXGI_ERROR_DEVICE_REMOVED

how did u get to this update tell me cause i have a similar problem like you my graphics card is low

Ah, my virus software quarantined the game files.
So when the update file was trying to download
They kept getting flagged for quarantine making the update not complete.
You have to restore the files and mark them as an exception for it to work.