Save File Corrupted

[mayor]

My save file corrupted 17.5 hours in at the second visit to Jedha, right before the boss battle with the mining droid :(

Does anyone have a save at a similar point I can use? much appreciated

[TwoWinged]

i don't know if it's same place or not, i'm on jedha just after getting the force dash power, want it?

[mayor]

Originally posted by TwoWinged:

i don't know if it's same place or not, i'm on jedha just after getting the force dash power, want it?

Yes please that would be amazing thank you so much

[TwoWinged]

ur lucky i saved the file
add me

[PrinceRajRoy]

Originally posted by TwoWinged:

ur lucky i saved the file :cyrus_lol:
add me

Hi, could you share it with me as well? my save got corrupted just after the escape with Merrin.

[jhoffman43]

If it started happening after the latest update, try restarting the system. That resolved the glitches I was having. Good luck!

[PrinceRajRoy]

Originally posted by jhoffman43:

If it started happening after the latest update, try restarting the system. That resolved the glitches I was having. Good luck!

I tried and it didn't work either, sucks

[dustin1280]

wait.. do we know what is causing the save file corruption and what to watchout for?

[mayor]

Originally posted by dustin1280:

wait.. do we know what is causing the save file corruption and what to watchout for?

if your game crashes or stops unexpectedly, make sure you copy your save files right away (find the file path online, just google it), and then make sure not to start the game right away, otherwise the save files will disagree and it gets corrupted (or something like that)

[Diddly]

Originally posted by TwoWinged:

ur lucky i saved the file :cyrus_lol:
add me

Can you add me too My game lost all data after fighting Dagen for Zee. 22 hours in ahh. Please and thanks buddy! :)

[DarkWaterSong]

Basically if the game is saving and crashes, that is how you get corrupt saves. Issue is the game auto saves at times other than medication circles. Like right after a boss fight, but if you are falling through the floor or other issue when it saves....phun times!

[Lemonbud]

I lose 6 hours of game play. Even after I saved several times on Jedha and it crashed a few times but was able to continue, I saved, quit the game and fired it up today and I'm back at Kobah and lost all that progress.

[TIS BUT A SCRATCH]

Originally posted by TwoWinged:

ur lucky i saved the file :cyrus_lol:
add me

can you send this to me as well? I lost my save today after killing revis and going to kohda to find dagan

[TIS BUT A SCRATCH]

Originally posted by PrinceRajRoy:

Originally posted by TwoWinged:

ur lucky i saved the file :cyrus_lol:
add me

Hi, could you share it with me as well? my save got corrupted just after the escape with Merrin.

did you get the save file?

[Raisins]

Ironically, the one time that I saved and exited the game properly, the save file got corrupted...so the issue is not about the crashes, it is EA's/Respawn's g0d d4mn incompetence. I lost over 17 hours of gameplay and I think I am just giving up on this steaming pile of sh!!!!t.

[Dixie Normus]

Originally posted by Raisins:

Ironically, the one time that I saved and exited the game properly, the save file got corrupted...so the issue is not about the crashes, it is EA's/Respawn's g0d d4mn incompetence. I lost over 17 hours of gameplay and I think I am just giving up on this steaming pile of sh!!!!t.

If you have over 2 hours time played and steam refuses your refund request and live in Australia, EU or UK, retailers (steam) are required by law to provide a refund for a product that has one major or several small defects regardless of time played

Here are some links to those laws and where to submit a complaint if you are refused

EU
Law: https://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm

Complaint form: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=EN

UK
Law: https://www.gov.uk/accepting-returns-and-giving-refunds

Complaint form: https://www.ombudsman-services.org/how-it-works/your-rights

Australia
Law: https://www.accc.gov.au/consumers/problem-with-a-product-or-service-you-bought/repair-replace-refund-cancel

Complaint form: https://www.accc.gov.au/about-us/contact-us/report-a-consumer-issue