Always crashed: Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff

[无轩]

LoginId:9c3f9a21c5f220a8fad612e6597b329b

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff

Crashed 5 times in 10 mins.
RTX 4090 Laptop with the latest driver + i9 13900HX
64Gb 5200 Mhz
Does anyone else has the same problem?

[Faust380]

Have the same issue

[Donkyss88]

Did you solve the problem?

[Foxfire]

I have this too. three or five time. And by the Six time work it. I don´t know why

[VestaOrion]

same here I always crash at the Jedi Survivor Logo.
I have Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000000

I should of not bought this game with a Radeon RX 6800M

[redline68]

Same issue, both 0xffffffffffffffff and 0x0000000000000000. Asus Maximus ROG Hero, i9-13900K, 64Gb 6000mhz, MSI Suprim 4090. Have rescanned, no malware, no viruses, have updated all drivers, started reducing settings, still drops out.

[Faust380]

I managed to fix it guys! Heres how I did it
https://www.reddit.com/r/StarWarsJediSurvivor/comments/131o3jk/crash_on_launch_fix/?utm_source=share&utm_medium=web2x&context=3

[redline68]

Faust380 did that fix only the load screen crash for PC's with an AMD CPU?

I've now tried many other fixes, disabling anything remotely overclocking, cleaning up cache, verifying the install, changing the INI settings, switching off ray tracing, switching off vertical sync, and many other settings. Still crashing, and it now looks crap. I'm ready to ignore this game until the developers finish using players as bug testers and actually fix it with multiple patches.

[Faust380]

Yes, that is only for AMD CPUs unfortunately. But now I face new issues: textures being stuck in potato mode, no matter what settings I put the game on....
I'll be waiting for patches, hopefully soon. I am very disapointed

[无轩]

I uninstalled graphic card driver by DDU and reinstalled it, I also disabled Ray Tracing, now the game don't crash. Hope this will help.

[Francesco]

Originally posted by 无轩:

I uninstalled graphic card driver by DDU and reinstalled it, I also disabled Ray Tracing, now the game don't crash. Hope this will help.

PC configuration 13900k-4090-32gb. I did everything according to the instructions. Uninstalled drivers, disabled rt. Game crash. I don't know what to do.

[无轩]

Originally posted by Francesco:

Originally posted by 无轩:

I uninstalled graphic card driver by DDU and reinstalled it, I also disabled Ray Tracing, now the game don't crash. Hope this will help.

PC configuration 13900k-4090-32gb. I did everything according to the instructions. Uninstalled drivers, disabled rt. Game crash. I don't know what to do.

You are right, after played 2 hours, crashed again with different error code:
LowLevelFatalError [File:Unknown] [Line: 686] hr failed at D:/depot/r8branches/r8release/Engine/Source/Runtime/D3D12RHI/Private/D3D12Resources.cpp:507 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG

[Francesco]

Originally posted by 无轩:

Originally posted by Francesco:

PC configuration 13900k-4090-32gb. I did everything according to the instructions. Uninstalled drivers, disabled rt. Game crash. I don't know what to do.

You are right, after played 2 hours, crashed again with different error code:
LowLevelFatalError [File:Unknown] [Line: 686] hr failed at D:/depot/r8branches/r8release/Engine/Source/Runtime/D3D12RHI/Private/D3D12Resources.cpp:507 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG

I have a crash
LowLevelFatalError [File:Unknown] [Line: 686] CommandList->Close() failed at D:/depot/r8branches/r8release/Engine/Source/Runtime/D3D12RHI/Private/D3D12CommandList.cpp:150 with error E_INVALIDARG
I'm tired of replaying levels. EA take pity on my time

[fakedouble13]

Try to disable UAC.
Win+R -> UserAccountControlSettings -> Point the slider to the low.
For me this worked.

[无轩]

Originally posted by Francesco:

Originally posted by 无轩:

You are right, after played 2 hours, crashed again with different error code:
LowLevelFatalError [File:Unknown] [Line: 686] hr failed at D:/depot/r8branches/r8release/Engine/Source/Runtime/D3D12RHI/Private/D3D12Resources.cpp:507 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG

I have a crash
LowLevelFatalError [File:Unknown] [Line: 686] CommandList->Close() failed at D:/depot/r8branches/r8release/Engine/Source/Runtime/D3D12RHI/Private/D3D12CommandList.cpp:150 with error E_INVALIDARG
I'm tired of replaying levels. EA take pity on my time

Me too. I don't want to spend more time on finding errors for them. They should done those before sell. Shame on EA.

[Francesco]

There is a strange pattern: You start playing, one hour of play or two hours of play, everything is stable, there are no failures. Further on, the game crashes. You start the game again, the crash happens more often. For one hour of the game -3-4 failures. I turned off the UAC, changed the drivers for the video card, changed the screen resolution and game settings. Everything is useless, the game crashes.