Still can't launch the game.

[One Salty Lad]

Even after today's update, I can't even launch the game. I click "Play" the Link2EA window flashes for a moment and closes, then the "Running" button turns back to the "Play" button. I've been trouble shooting this problem for going on 2 weeks now.

I've played the game one 3 separate occasions, all within the first few days of launch, and haven't been able to even get the game to launch since.

The last time I was able to launch the game was May 2nd. I've tried to ask for a refund, but get denied because I've played the game for more than 2 hours.

I just want to play the game. I really enjoyed it! I just want to actually play it.

[HaNgMaN]

still wont launch for me

[tobbew]

What hardware are you using? It works fine for me (1950x, 1080ti).

[One Salty Lad]

Originally posted by tobbew:

What hardware are you using? It works fine for me (1950x, 1080ti).

Ryzen 5600x and 3060ti

[Rocknrolleur]

Same for me. Did you find a solution?

[Brianbosworth]

I had the same issue on my Steam Deck (you may be able to adapt my fix to your own platform) after the recent 1.5 update and smaller incremental patch. Click Play it would original run then fail when it got to the EA App. The latter I believe is part of the problem. I think it tries to update the App and then fails mid-way through. This leaves the game in limbo.

I managed to fix the issue by going into Desktop Mode. I then right clicked the Jedi Survivor game -> Manage -> Browse local files.

Key is to then browse to the JediSurvivor.exe under this location

/home/deck/.local/share/Steam/steamapps/common/Jedi Survivor/SwGame/Binaries/Win64

Now delete this file.

Go to this location...

/home/deck/.local/share/Steam/steamapps/common/Jedi Survivor/Origin/redist/internal

Delete the EA App launcher exe.

Now return to the Library in Steam -> Right Click the game and choose Properties.

You then want to verify the game files. After 100% it will realise that two of the files are not present and will re-download and install the exe's.

Now click Play within the Desktop mode and it should launch the game and update the EA App. If Prompted enter your EA Account details. Once you get to the main menu of the game close it down. Go back to the Game Mode (Steam Deck) and launch the game. This now works for me.