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Now, at the risk of sounding dumb, cuz maybe you tried this and it is really only going to give you info but useful info, but did you look at what the Direct X diagnostic program tells you?
You run the command DXDIAG (upper case does not matter and it stands for Direct X Diagnostics) to run it, click the windows start button and in the "search for programs" box enter DXDIAG then press enter. A window will open and the program will begin to run. Let it finish and see if you have any errors.
Look at the installed version of DX and after you look at all the tabs and tests, go back to the first tab and click Run 64-bit DxDiag. If you see errors (or maybe even if you do not) google "Download DX11 windows 7" and download it, and rerun it. It may give you the option to repair.
You may simply need to reinstall the game or check that it isn't in 16bit mode like Baldrickk mentioned, but it never hurts to see what direct x is saying and there is a lot of nice information mixed in. It is one of my favorite commands to quickly see what a PC's media output capability is.
Good Luck - hope you get to play it. Very frustrating, very fun game. You may find your shoulders up around your ears every now and then however lol
thanks for the help and sorry about the bad english.