GPU Crash

[Khazad__]

Hello everyone.

My game keeps crashing (like alot) . I've looked at the crash logs of the game and it gives me two errors:

Something named "CreationRenderer_checkpoints.." and "GPU crash"


Can someone explain what this crash means? It happends every 10 minutes, sometimes it takes an hour before happening again..

Can someone explain what this crash means and how to fix it..

Game runs with AMD chill, locked on max 60fps. Turned off FSR etc etc. Temps are fine.

Running on: AMD 7900XTX 24GB - AMD Ryzen 7 5800X3D - 32GB RAM -SSD

[Chryseus]

Originally posted by bloodturd:

The game freezes and that's when I know it's crashed. Sounds already loaded continue playing until the app fully crashes. Most often that's to desktop, and often discord crashes with it. The crashes happen whether or not discord is running. Occasionally, it will freeze, then crash to a black screen that doesn't respond to anything including Ctrl alt del and I have to hard power down.

This sounds like a GPU crash, try underclock the GPU and increase the cooling to see if you can get it stable, the most likely causes are you've been shafted with a poor quality GPU die, or your power supply is having issues.

[bloodturd]

In either of those cases I would expect to have issues in some other game, any other game. Everything else is running fine. Play tarkov with friends, streaming to them and watching their streams on second monitor fine. Name a recent release and I've been playing it fine, AC6, BG3 etc

Will test more when I get home

[bloodturd]

Temps on CPU and GPU looked fine as well

[bloodturd]

How do I look at system event log? Will check out prime95 and furmark

[Chryseus]

Originally posted by bloodturd:

In either of those cases I would expect to have issues in some other game, any other game. Everything else is running fine. Play tarkov with friends, streaming to them and watching their streams on second monitor fine. Name a recent release and I've been playing it fine, AC6, BG3 etc

Will test more when I get home

Not necessarily, Starfield is more demanding than those games so you may only experience it under similar heavy loads, which is why testing with Prime95 and Furmark is a good idea to really push it.
Event Viewer > Windows Logs > System & Application should tell you where the crash is coming from but I'm 99.9% certain it's a GPU crash.

[xybolt]

I am curious why some people is directly pointing their guns to OP's hardware while he did not even enlist their hardware information here. Do know that in order to play a game, you have three aspects; (1) hardware, (2) OS and supporting libraries and (3) the game application itself.

If it's a hardware issue, then the OS usually triggers a full restart as a self-preservation. It is rare to see a ctd purely on a hardware defect.

There's a tool for this: Event Viewer. Please consult that too.

[bloodturd]

K, thank you, will update here later today. Worth mentioning the crashes happen regardless of display settings ie everything on medium no fsr dynamic res etc

[Brucejuh]

Having the same problems, just no events to be found.
I have tried every possible solution online, nothing works.

It mostly happends in the big city's (actually only there), other then that.. everything runs fine.
I did notice turning down "crowd" to low makes it appear less frequent (or it was just luck).

Considering so many people have this, im hoping for a patch or driver update soon.

[Chryseus]

Originally posted by xybolt:

I am curious why some people is directly pointing their guns to OP's hardware while he did not even enlist their hardware information here. Do know that in order to play a game, you have three aspects; (1) hardware, (2) OS and supporting libraries and (3) the game application itself.

If it's a hardware issue, then the OS usually triggers a full restart as a self-preservation. It is rare to see a ctd purely on a hardware defect.

There's a tool for this: Event Viewer. Please consult that too.

Because so far most people have been able to play Starfield without crashing including myself, that tells me that Starfield is unlikely a direct cause of repeat crashes, it could of course be a driver issue but that's more difficult to rule out whilst hardware is easily tested, there have also been issues for both AMD and nvidia users which makes driver issues less likely a cause.

GPU freezes do not trigger a reboot, the system detects GPU inactivity and restarts the display driver, given the descriptions this is what is happening.

[bloodturd]

I'm about 10 min in on prime95 torture test with no issues

[bloodturd]

Stopped prime95 with no warnings or errors - just did furmark @1440p temp stayed below 65c with a score of 18900

[bloodturd]

From Windows Logs -> Application
Faulting application name: RadeonSoftware.exe, version: 10.1.2.1980, time stamp: 0x64e7735e
Faulting module name: ucrtbase.dll, version: 10.0.22621.608, time stamp: 0xf5fc15a3
Exception code: 0xc0000409
Fault offset: 0x000000000007f61e
Faulting process id: 0x0x5318
Faulting application start time: 0x0x1D9E2884C5912F6
Faulting application path: C:\Program Files\AMD\CNext\CNext\RadeonSoftware.exe
Faulting module path: C:\Windows\System32\ucrtbase.dll
Report Id: 610225d2-4982-433f-a81e-2caf3396dad9
Faulting package full name: AdvancedMicroDevicesInc-RSXCM_22.10.0.0_x64__fhmx3h6dzfmvj
Faulting package-relative application ID: AMDRadeonSoftwareDesktop

[Lunovus]

FurMark should be run a longer time.
65 deg Celcius seems pretty low for a stress test.

What is the timestamp of that RadeonSoftware.exe fault?
I mean it could have crashed because of the moon phase 2 months ago.
Or that ucrtbase.dll is part of the driver, thus it may have been the driver that crashed.
But drivers usually don't end in .exe, so I have no idea.

Your crashes are sure special (I read what you wrote up till now).

I'd try to lower/turn off GFX options until the crashes go away.
(Disable Discord (overlay) even if it crashed without it, just to eliminate one more possible source of bugs)

And contact the devs (official forum, bug section or whatever) with all you data, as it may as well be a bug in the game itself.

[bloodturd]

ran furmark again with same results, i don't see a way to run it longer, there's a progress bar that completes, and it won't let me render above my monitor's resolution 1440p

the timestamps of the event logs are current with the crashes

[bloodturd]

there is a system log that corresponds with the application crash -
lvl warning, source display, event ID 4101
Display driver amdwddmg stopped responding and has successfully recovered.