MY PC JUST SHUTS OFF WHILE PLAYING

[xXxSnipMasteRxXx]

no idea why but the first hour of playing was fine then all of a sudden i carnt play because it just shuts down randomly. straight up switches off....

[javier.reikista]

THE GAME has been optimized by 20 monkeys, it's a shame that with an rtx 3080, you can't play at 108p and 60 stable frames

[Sunday Driver]

Your PC is doing you a solid.

[tkout]

Upgrade your PSU. It is in danger of exploding or frying your system apart.

[Papa john]

Originally posted by javier.reikista:

THE GAME has been optimized by 20 monkeys, it's a shame that with an rtx 3080, you can't play at 108p and 60 stable frames

use fsr
the game is obviously not designed to be played without it
if you cant get 30fps at 1080p on a 3080 theres something wrong with your 3080
on a 6800xt i get 60fps at 1440p with fsr set at the highest setting
and that competes with a 3070ti

[big szmoney]

Originally posted by Yuuma:

Originally posted by big szmoney:

Yeah, I just recently upgradmy my PSU to a 1000W Gold rated corsair and whenever I fast travel to a new location it plays for a minute and then my PC shuts the game down and puts itself to sleep. I ran eventvwr command and it's event 41 (power kernel).

Other stats are 3080, r7 5900x, 32gb ram.

I tested my PC by playing Cyberpunk earlier for a few hours with Ray tracing on and it played as normal.

I also played Baldur's Gate 3 (max settings for 8 hours yesterday and nothing happened.

This game is badly optimized and the transient power draw must be causing the safety to shut down the computer to protect itself.

If your PSU was insufficient it would cause the PC to crash and 'hang'. The power button would be unresponsive and you'd have to either pull the plug or flip the switch to '0' on the back.

The only thing I can think of is playing with settings all the way down with the DLSS mod. Obviously this shouldn't be a solution, DLSS should be in the game, alas, AMD paid enough to prevent that from happening.

dlss wouldnt fix it
i don't have that problem even with fsr off on my amd rig
im pretty sure the games optimization isnt great on nvidia rigs
causing overutilzation of the components which then crashes the pc
there was another game that did something similar and it was because it overexerted your drive

Lol, what game was it? The only one I can recall right now is New World which was bricking 3090s (Thanks Jeff, very cool).

[Papa john]

Originally posted by big szmoney:

Originally posted by Yuuma:

dlss wouldnt fix it
i don't have that problem even with fsr off on my amd rig
im pretty sure the games optimization isnt great on nvidia rigs
causing overutilzation of the components which then crashes the pc
there was another game that did something similar and it was because it overexerted your drive

Lol, what game was it? The only one I can recall right now is New World which was bricking 3090s (Thanks Jeff, very cool).

i honestly think it was also new world
though the 3090 issue wasn't the game
it was a defect in a few brands cards at the time
the framerate would go so high in the loading screens that your pc would crash

[Weird Potato]

Originally posted by xXxSnipMasteRxXx:

no idea why but the first hour of playing was fine then all of a sudden i carnt play because it just shuts down randomly. straight up switches off....

Cool story.
You have a hardware issue.

[Yuri Raven West]

Changing the PSU of your pc is not going to solve it, among other things because I insist I have the same problem as you with a 4080 the temperatures are very low at all times with everything in ultra, and my PSU is 1000W the problem persists, I have no problem with any other game, or rendering or anything, is only with Starfield and is when the game sometimes tries to save game or load game, I insist the game has some problem writing / reading...

[Weird Potato]

Originally posted by Yuri Raven West:

Changing the PSU of your pc is not going to solve it, among other things because I insist I have the same problem as you with a 4080 the temperatures are very low at all times with everything in ultra, and my PSU is 1000W the problem persists, I have no problem with any other game, or rendering or anything, is only with Starfield and is when the game sometimes tries to save game or load game, I insist the game has some problem writing / reading...

That's not how things work. You have a hardware issue as well. Don't spread misinfo nonsense.

[dischordo]

Power supply is dying.

[Yuri Raven West]

Originally posted by big szmoney:

Originally posted by Yuuma:

dlss wouldnt fix it
i don't have that problem even with fsr off on my amd rig
im pretty sure the games optimization isnt great on nvidia rigs
causing overutilzation of the components which then crashes the pc
there was another game that did something similar and it was because it overexerted your drive

Lol, what game was it? The only one I can recall right now is New World which was bricking 3090s (Thanks Jeff, very cool).

Calm, I doubt that it is breaking any pc, but we can not play (I repeat just in case: Only with Starfield), because the game simply when it saves or loads game or closes the game radically or turns off the pc, nothing is broken, it is a bug.

[Korgen]

Originally posted by Yuri Raven West:

Changing the PSU of your pc is not going to solve it, among other things because I insist I have the same problem as you with a 4080 the temperatures are very low at all times with everything in ultra, and my PSU is 1000W the problem persists, I have no problem with any other game, or rendering or anything, is only with Starfield and is when the game sometimes tries to save game or load game, I insist the game has some problem writing / reading...

I also encounter the issue pretty consistently when loading some cities, temps and voltage are fine and nothing is visible in event viewer. I can play the game for hours and hours and then when loading some specific areas, it will shut down my computer, and I can replicate the issue 100% of the time which makes me think there is something going on with how the game reads/writes that is causing a critical error on some pcs.

For example after I did a quest in Akila GalBank, leaving the bank and loading Akila City would cause my computer to completely shut down. I did this several times to make sure I could replicate the issue and every time I loaded the city my pc would crash, I loaded a save from before I did the quest and had no problem loading the city. I have also encountered this in Neon.

[Jewish Gem Goblin]

Originally posted by Korgen:

Originally posted by Yuri Raven West:

Changing the PSU of your pc is not going to solve it, among other things because I insist I have the same problem as you with a 4080 the temperatures are very low at all times with everything in ultra, and my PSU is 1000W the problem persists, I have no problem with any other game, or rendering or anything, is only with Starfield and is when the game sometimes tries to save game or load game, I insist the game has some problem writing / reading...

I also encounter the issue pretty consistently when loading some cities, temps and voltage are fine and nothing is visible in event viewer. I can play the game for hours and hours and then when loading some specific areas, it will shut down my computer, and I can replicate the issue 100% of the time which makes me think there is something going on with how the game reads/writes that is causing a critical error on some pcs.

For example after I did a quest in Akila GalBank, leaving the bank and loading Akila City would cause my computer to completely shut down. I did this several times to make sure I could replicate the issue and every time I loaded the city my pc would crash, I loaded a save from before I did the quest and had no problem loading the city. I have also encountered this in Neon.

I am also experiencing this issue. 5900x, 3080 ftw3, 64gb ddr4, great Seasonic 850W PSU, never go above 700w at peak. Good temps, stock voltage, never have problems. Starfield shuts my entire pc down. Turning VSR off at least let me get into the first screen of the game without shutting down. Then it shut down again randomly. I hear you bro. And I can't even just turn my PC back on. I have to cycle my entire power strip off and on to turn it back on. It's very weird and these people are quick to jump to a solution even when you said it is clearly NOT temps or the PSU.

[Yuri Raven West]

Originally posted by Jewish Gem Goblin:

Originally posted by Korgen:

I also encounter the issue pretty consistently when loading some cities, temps and voltage are fine and nothing is visible in event viewer. I can play the game for hours and hours and then when loading some specific areas, it will shut down my computer, and I can replicate the issue 100% of the time which makes me think there is something going on with how the game reads/writes that is causing a critical error on some pcs.

For example after I did a quest in Akila GalBank, leaving the bank and loading Akila City would cause my computer to completely shut down. I did this several times to make sure I could replicate the issue and every time I loaded the city my pc would crash, I loaded a save from before I did the quest and had no problem loading the city. I have also encountered this in Neon.

I am also experiencing this issue. 5900x, 3080 ftw3, 64gb ddr4, great Seasonic 850W PSU, never go above 700w at peak. Good temps, stock voltage, never have problems. Starfield shuts my entire pc down. Turning VSR off at least let me get into the first screen of the game without shutting down. Then it shut down again randomly. I hear you bro. And I can't even just turn my PC back on. I have to cycle my entire power strip off and on to turn it back on. It's very weird and these people are quick to jump to a solution even when you said it is clearly NOT temps or the PSU.

I sent an email to Bethesda support, although I expected the generic answer, so generic that even having sent the DxDiag they have sent me solutions for Ryzen (which are not solutions anyway) when what I have is Intel, and disabled the Steam interface, and assigned the game so that GameBar detects it as a game .... I have restarted the BIOS, since I had some changes of undervolt, overclock... just in case, but nothing has helped even I have copied the files from the NVMe to any of my other SSD but nothing, it is clear to me that the problem we have is not hardware is some incompatibility and usually is something write/read (I'm running the game in Administrator mode just in case).

Do you guys find anything?

[xXxSnipMasteRxXx]

something about game services and COM responses that causes it to crash but i have no idea what that means