Play button GREEN but won't launch.

[free0rda]

Restarted Steam, relogged Steam, verified game files, restarted PC, updated Windows, updated GPU drivers, mobo drivers, cpu drivers. Did everything - the play button has been green but when hitting play it just says "running" and then instantly back to play and quickly 100% cloud syncs. Can't launch from the exe. can't launch from the desktop shortcut or from clicking the system tray/taskbar icon either. I got the key from buying a Ryzen 9 processor and got the email from them Aug 31. My steam page shows Starfield Digital Premium Edition upgrade (checked) and preorder (checked).

[+Tooterfish]

I had that issue on gamepass, and I spammed it a bunch of times until an update window came up and downloaded some crazy 115gig update.

[Veldgar]

Ursprünglich geschrieben von skinhorse1431:

Ursprünglich geschrieben von Grease Fiend:

I dont know much about this but if I google this issue regarding other games this comes up consistently "Some people seemingly solved the issue by enabling AES through their bios, which is an option I don't appear to have. I updated my drivers, restarted, verified file integrity, disabled overlays etc." Keep in mind this is a couple of years ago and from another game

I was following that trail last night as well. It looks to me like my AES is on for my chip, so that shouldn't be the issue for me. I used CPUZ and it says AES is there.

Ah okay well atleast we narrowed that down

[Veldgar]

Ursprünglich geschrieben von +Tooterfish:

I had that issue on gamepass, and I spammed it a bunch of times until an update window came up and downloaded some crazy 115gig update.

That was the unpacking issue but thats different than this one

[Shynkx]

update on my side that it wouldnt launch! I uninstalled it and installed it on another drive and it launched on the 1st try!

[Veldgar]

Ursprünglich geschrieben von Shynkx:

update on my side that it wouldnt launch! I uninstalled it and installed it on another drive and it launched on the 1st try!

DAMN I really hope it isnt my drive as I only have one but thank you that is useful to know

[free0rda]

Ursprünglich geschrieben von Shynkx:

update on my side that it wouldnt launch! I uninstalled it and installed it on another drive and it launched on the 1st try!

DUDE I remember i had to do this years back for fallout 76 to launch for me in xbox app?! Maybe this is the fix

[Veldgar]

Ursprünglich geschrieben von free0rda:

Ursprünglich geschrieben von Shynkx:

update on my side that it wouldnt launch! I uninstalled it and installed it on another drive and it launched on the 1st try!

DUDE I remember i had to do this years back for fallout 76 to launch for me in xbox app?! Maybe this is the fix

wait can I split my harddrive into multiple drives on my pc?

[skinhorse1431]

Ursprünglich geschrieben von Shynkx:

update on my side that it wouldnt launch! I uninstalled it and installed it on another drive and it launched on the 1st try!

I have Crucial P3 Plus M.2 SSD's . I tried on two different ones last night and it didn't seem to make a difference. Hopefully it isn't the disk model that's the problem.

[MADAO.]

I find the solution! Find C:\Users\YourUser\AppData\Local\Starfield, and delete everything in the folder. Try launch the game. It works for me,and hopes it can help you.

[skinhorse1431]

Ursprünglich geschrieben von MADAO.:

I find the solution! Find C:\Users\YourUser\AppData\Local\Starfield, and delete everything in the folder. Try launch the game. It works for me,and hopes it can help you.

That folder doesn't exist for me. Probably because the game has never actually launched.

[Veldgar]

Ursprünglich geschrieben von MADAO.:

I find the solution! Find C:\Users\YourUser\AppData\Local\Starfield, and delete everything in the folder. Try launch the game. It works for me,and hopes it can help you.

Does not exist for me either

[sfebtyler]

Ursprünglich geschrieben von Grease Fiend:

EY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 1030

Key : Analysis.Elapsed.mSec
Value: 12203

Key : Analysis.IO.Other.Mb
Value: 35

Key : Analysis.IO.Read.Mb
Value: 33

Key : Analysis.IO.Write.Mb
Value: 75

Key : Analysis.Init.CPU.mSec
Value: 312

Key : Analysis.Init.Elapsed.mSec
Value: 44051

Key : Analysis.Memory.CommitPeak.Mb
Value: 101

Key : Failure.Bucket
Value: ILLEGAL_INSTRUCTION_c000001d_Starfield.exe!Unknown

Key : Failure.Hash
Value: {a833021f-1907-5168-fa4b-65548556ffbd}

Key : Timeline.OS.Boot.DeltaSec
Value: 2238

Key : Timeline.Process.Start.DeltaSec
Value: 1

Key : WER.OS.Branch
Value: ni_release

Key : WER.OS.Version
Value: 10.0.22621.1

Key : WER.Process.Version
Value: 1.7.23.0


FILE_IN_CAB: Starfield.exe.13448.dmp

NTGLOBALFLAG: 0

PROCESS_BAM_CURRENT_THROTTLED: 0

PROCESS_BAM_PREVIOUS_THROTTLED: 0

APPLICATION_VERIFIER_FLAGS: 0

CONTEXT: (.ecxr)
rax=000000f6f19af340 rbx=0000000000000000 rcx=000000f6f19af330
rdx=000000f6f19af340 rsi=0000000000000001 rdi=0000000000000040
rip=00007ff62d31bd09 rsp=000000f6f19af300 rbp=000000f6f19af369
r8=000002ddefbb0000 r9=000000f6f19af330 r10=0000000000000000
r11=2000000000000000 r12=000000000000002e r13=000002ddefbb0000
r14=000000000000ffff r15=000002dded6583e0
iopl=0 nv up ei pl zr na po nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010246
Starfield+0x5bbd09:
00007ff6`2d31bd09 c5f877 vzeroupper
Resetting default scope

EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ff62d31bd09 (Starfield+0x00000000005bbd09)
ExceptionCode: c000001d (Illegal instruction)
ExceptionFlags: 00000000
NumberParameters: 0

PROCESS_NAME: Starfield.exe

ERROR_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Illegal Instruction An attempt was made to execute an illegal instruction.

EXCEPTION_CODE_STR: c000001d

STACK_TEXT:
000000f6`f19af300 00000000`00000000 : 000002dd`ed6563a0 000002dd`e9bc0cc0 00007ffb`eb5beccd 00000000`00000040 : Starfield+0x5bbd09


FAILED_INSTRUCTION_ADDRESS:
Starfield+5bbd09
00007ff6`2d31bd09 c5f877 vzeroupper

SYMBOL_NAME: Starfield+5bbd09

MODULE_NAME: Starfield

IMAGE_NAME: Starfield.exe

STACK_COMMAND: dt ntdll!LdrpLastDllInitializer BaseDllName ; dt ntdll!LdrpFailureData ; ~0s; .ecxr ; kb

FAILURE_BUCKET_ID: ILLEGAL_INSTRUCTION_c000001d_Starfield.exe!Unknown

OS_VERSION: 10.0.22621.1

BUILDLAB_STR: ni_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

IMAGE_VERSION: 1.7.23.0

FAILURE_ID_HASH: {a833021f-1907-5168-fa4b-65548556ffbd}

Followup: MachineOwner

The error below makes me think that you you may want to try updating your chipset drivers. Illegal instruction sounds like either a RAM issue or a CPU issue so I would start there.

ERROR_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Illegal Instruction An attempt was made to execute an illegal instruction.

[MADAO.]

Ursprünglich geschrieben von skinhorse1431:

Ursprünglich geschrieben von MADAO.:

I find the solution! Find C:\Users\YourUser\AppData\Local\Starfield, and delete everything in the folder. Try launch the game. It works for me,and hopes it can help you.

That folder doesn't exist for me. Probably because the game has never actually launched.

Sad...

[Veldgar]

Ursprünglich geschrieben von sfebtyler:

Ursprünglich geschrieben von Grease Fiend:

EY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 1030

Key : Analysis.Elapsed.mSec
Value: 12203

Key : Analysis.IO.Other.Mb
Value: 35

Key : Analysis.IO.Read.Mb
Value: 33

Key : Analysis.IO.Write.Mb
Value: 75

Key : Analysis.Init.CPU.mSec
Value: 312

Key : Analysis.Init.Elapsed.mSec
Value: 44051

Key : Analysis.Memory.CommitPeak.Mb
Value: 101

Key : Failure.Bucket
Value: ILLEGAL_INSTRUCTION_c000001d_Starfield.exe!Unknown

Key : Failure.Hash
Value: {a833021f-1907-5168-fa4b-65548556ffbd}

Key : Timeline.OS.Boot.DeltaSec
Value: 2238

Key : Timeline.Process.Start.DeltaSec
Value: 1

Key : WER.OS.Branch
Value: ni_release

Key : WER.OS.Version
Value: 10.0.22621.1

Key : WER.Process.Version
Value: 1.7.23.0


FILE_IN_CAB: Starfield.exe.13448.dmp

NTGLOBALFLAG: 0

PROCESS_BAM_CURRENT_THROTTLED: 0

PROCESS_BAM_PREVIOUS_THROTTLED: 0

APPLICATION_VERIFIER_FLAGS: 0

CONTEXT: (.ecxr)
rax=000000f6f19af340 rbx=0000000000000000 rcx=000000f6f19af330
rdx=000000f6f19af340 rsi=0000000000000001 rdi=0000000000000040
rip=00007ff62d31bd09 rsp=000000f6f19af300 rbp=000000f6f19af369
r8=000002ddefbb0000 r9=000000f6f19af330 r10=0000000000000000
r11=2000000000000000 r12=000000000000002e r13=000002ddefbb0000
r14=000000000000ffff r15=000002dded6583e0
iopl=0 nv up ei pl zr na po nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010246
Starfield+0x5bbd09:
00007ff6`2d31bd09 c5f877 vzeroupper
Resetting default scope

EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ff62d31bd09 (Starfield+0x00000000005bbd09)
ExceptionCode: c000001d (Illegal instruction)
ExceptionFlags: 00000000
NumberParameters: 0

PROCESS_NAME: Starfield.exe

ERROR_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Illegal Instruction An attempt was made to execute an illegal instruction.

EXCEPTION_CODE_STR: c000001d

STACK_TEXT:
000000f6`f19af300 00000000`00000000 : 000002dd`ed6563a0 000002dd`e9bc0cc0 00007ffb`eb5beccd 00000000`00000040 : Starfield+0x5bbd09


FAILED_INSTRUCTION_ADDRESS:
Starfield+5bbd09
00007ff6`2d31bd09 c5f877 vzeroupper

SYMBOL_NAME: Starfield+5bbd09

MODULE_NAME: Starfield

IMAGE_NAME: Starfield.exe

STACK_COMMAND: dt ntdll!LdrpLastDllInitializer BaseDllName ; dt ntdll!LdrpFailureData ; ~0s; .ecxr ; kb

FAILURE_BUCKET_ID: ILLEGAL_INSTRUCTION_c000001d_Starfield.exe!Unknown

OS_VERSION: 10.0.22621.1

BUILDLAB_STR: ni_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

IMAGE_VERSION: 1.7.23.0

FAILURE_ID_HASH: {a833021f-1907-5168-fa4b-65548556ffbd}

Followup: MachineOwner

The error below makes me think that you you may want to try updating your chipset drivers. Illegal instruction sounds like either a RAM issue or a CPU issue so I would start there.

ERROR_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Illegal Instruction An attempt was made to execute an illegal instruction.

Thank you I appreciate the advice I have done this however but im going to try two things first installing the game in a different volume and second trying on windows ten

[skinhorse1431]

Ursprünglich geschrieben von sfebtyler:

The error below makes me think that you you may want to try updating your chipset drivers. Illegal instruction sounds like either a RAM issue or a CPU issue so I would start there.

ERROR_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Illegal Instruction An attempt was made to execute an illegal instruction.

I'm assuming chipset drivers are updated, but it's certainly worth a shot. The error could also indicate a missing file, so my other theory is there is some sort of Windows Update / Service Pack that we are missing, and Win11 doesn't seem to be looking for it.