Install Steam
login
|
language
简体中文 (Simplified Chinese)
繁體中文 (Traditional Chinese)
日本語 (Japanese)
한국어 (Korean)
ไทย (Thai)
Български (Bulgarian)
Čeština (Czech)
Dansk (Danish)
Deutsch (German)
Español - España (Spanish - Spain)
Español - Latinoamérica (Spanish - Latin America)
Ελληνικά (Greek)
Français (French)
Italiano (Italian)
Bahasa Indonesia (Indonesian)
Magyar (Hungarian)
Nederlands (Dutch)
Norsk (Norwegian)
Polski (Polish)
Português (Portuguese - Portugal)
Português - Brasil (Portuguese - Brazil)
Română (Romanian)
Русский (Russian)
Suomi (Finnish)
Svenska (Swedish)
Türkçe (Turkish)
Tiếng Việt (Vietnamese)
Українська (Ukrainian)
Report a translation problem
What .dll file is the error telling you is missing?
2.2 -In the search box, paste the name of the file from the error
.
2.3 -a new page will open with the filename…Click on eeeet!
2.4 -you will see a list of files with the name (32 bit and 64 bit). click on the one corresponding with your computer’s system.
2.5 -The file will download (zipped). Extract the files to your computer.
2.6 -Copy the dll file, and go to the game's file location.
2.7 -Paste the file.
2.8 -Go back to the launcher and try to run the engine again. If it doesn't work, go to the next step.
2.9 -GO back to the event viewer and click on event viewer Local again. Repeat Steps 1.4 to 2.9, until the engine runs.
(This walkthrough courtesy of Epic Games. Apparently there's an odd .dll missing error with UE5.)
Low level fatal error
[File:D:\Programme\EpicGames\UE-5.0.3\Engine\Source\Runtime\Windows\D3D11RH\Private\D3D11Util.cpp] [Line: 187]
uNREAL eNGINE IS EXITING DUE TO d3d DEVICE BEING LOST. d3D DEVICE WAS NOT AVILIABLE TO ASSERTAIN dxgi CAUSE. do not have game installed on D drive or uae 5 or epic games!
This error usually occurs when the GPU cannot load the game properly on your PC.
There are 3 main causes of it.
Corrupted or missing game files – This error could occur if your game is missing a file or any files associated with the game are corrupt. You can verify the integrity of the game file to fix it.
Incompatible graphics driver – This error could occur if your computer doesn’t have the latest drivers installed. You need to always update drivers for the smooth functioning of your PC.
Game optimization app installed – If you have a game optimization software on your computer, it might conflict with the game, resulting in a crash. Try uninstalling the app to fix it.
There's a couple things you can do that may fix it:
Verify the integrity of game files
Disable game optimization in programs like the GeForce Experience. It sometimes will conflict.
Update the graphics driver.
Run the game in Compatibility mode for Windows 7.
This one is a bit more advanced, but may help:
Modify the Launch Options
1.) Open the Steam app.
2.) Click Library, go to the game, right-click on it and click Properties.
3.) Go to General, click Set Launch options, and type: -force -dx11
4.) Click OK to save the changes.
5.) Click Close to close the Properties window.
thank you for the report. The isue has been tracked. Please post your system specs aswell.
The "3d device being lost" problem is essentially Unreal Engine losing contact with your graphics device which can have multiple causes depending on the hardware and Engine combination used.
However the issue can be troubleshooted. (See post above)
Below i did also post a link where you can find a step by step guide on how to proceed in case you receive a 3d device being lost error.
https://www.drivereasy.com/knowledge/solved-unreal-engine-is-exiting-due-to-d3d-device-being-lost/
Let me know if you need further assistance.
driver verson536.67
intel core i7-2600k@340ghz
ModLoad: 00007ff7`c4e10000 00007ff7`c4f06000 BootstrapPackagedGame-Win64-Shipping.exe
ModLoad: 00007ffc`1f070000 00007ffc`1f268000 ntdll.dll
ModLoad: 00007ffc`1ea70000 00007ffc`1eb2f000 C:\Windows\System32\KERNEL32.DLL
ModLoad: 00007ffb`f45c0000 00007ffb`f45d9000 C:\Program Files\Avast Software\Avast\aswhook.dll
ModLoad: 00007ffc`1c970000 00007ffc`1cc66000 C:\Windows\System32\KERNELBASE.dll
ModLoad: 00007ffc`1d280000 00007ffc`1d41d000 C:\Windows\System32\USER32.dll
ModLoad: 00007ffc`1cf40000 00007ffc`1cf62000 C:\Windows\System32\win32u.dll
ModLoad: 00007ffc`1e9d0000 00007ffc`1e9fc000 C:\Windows\System32\GDI32.dll
ModLoad: 00007ffc`1cc70000 00007ffc`1cd85000 C:\Windows\System32\gdi32full.dll
ModLoad: 00007ffc`1cea0000 00007ffc`1cf3d000 C:\Windows\System32\msvcp_win.dll
ModLoad: 00007ffc`1c7c0000 00007ffc`1c8c0000 C:\Windows\System32\ucrtbase.dll
ModLoad: 00007ffc`1d420000 00007ffc`1d4cf000 C:\Windows\System32\ADVAPI32.dll
ModLoad: 00007ffc`1ef90000 00007ffc`1f02e000 C:\Windows\System32\msvcrt.dll
ModLoad: 00007ffc`1e220000 00007ffc`1e2bc000 C:\Windows\System32\sechost.dll
ModLoad: 00007ffc`1d680000 00007ffc`1d7a6000 C:\Windows\System32\RPCRT4.dll
ModLoad: 00007ffc`1da70000 00007ffc`1e1b4000 C:\Windows\System32\SHELL32.dll
ModLoad: 00007ffc`1d220000 00007ffc`1d275000 C:\Windows\System32\SHLWAPI.dll
(2ce8.36f0): Break instruction exception - code 80000003 (first chance)
ntdll!LdrpDoDebuggerBreak+0x30:
00007ffc`1f140910 cc int 3