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Sir Waddles D. Waddlesworth III Sep 22, 2024 @ 5:08am
Match Failed to Load
Anyone getting this bug when they try to jump into a game? Been having this happen all day despite the game working fine up until today. It's consistently happened in every game I've tried to join today though, ranked and lobby.

If anyone knows why this is happening would appreciate the assistance.
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Showing 1-15 of 22 comments
Dire Wolf CS  [developer] Sep 22, 2024 @ 10:36am 
Originally posted by Sir Waddles D. Waddlesworth III:
Anyone getting this bug when they try to jump into a game? Been having this happen all day despite the game working fine up until today. It's consistently happened in every game I've tried to join today though, ranked and lobby.

If anyone knows why this is happening would appreciate the assistance.


Logs would be good so we can see what is up! Please go back in and send logs so we can take a look!
#1
Sir Waddles D. Waddlesworth III Sep 23, 2024 @ 5:19am 
Originally posted by Dire Wolf CS:
Originally posted by Sir Waddles D. Waddlesworth III:
Anyone getting this bug when they try to jump into a game? Been having this happen all day despite the game working fine up until today. It's consistently happened in every game I've tried to join today though, ranked and lobby.

If anyone knows why this is happening would appreciate the assistance.


Logs would be good so we can see what is up! Please go back in and send logs so we can take a look!

Thank you for the quick response and suggestion. Sent logs via the feedback option in game today; is there another way for me to send them or was that what you meant?
#2
Dire Wolf CS  [developer] Sep 23, 2024 @ 8:24am 
Originally posted by Sir Waddles D. Waddlesworth III:
Originally posted by Dire Wolf CS:


Logs would be good so we can see what is up! Please go back in and send logs so we can take a look!

Thank you for the quick response and suggestion. Sent logs via the feedback option in game today; is there another way for me to send them or was that what you meant?

How to do this is pinned in the forums. Yes, that is fine! We will take a look.
#3
Dire Wolf CS  [developer] Sep 23, 2024 @ 11:34am 
Originally posted by Sir Waddles D. Waddlesworth III:
Originally posted by Dire Wolf CS:


Logs would be good so we can see what is up! Please go back in and send logs so we can take a look!

Thank you for the quick response and suggestion. Sent logs via the feedback option in game today; is there another way for me to send them or was that what you meant?
Can you please tell us your username?
#4
Sir Waddles D. Waddlesworth III Sep 24, 2024 @ 3:45am 
Originally posted by Dire Wolf CS:
Originally posted by Sir Waddles D. Waddlesworth III:

Thank you for the quick response and suggestion. Sent logs via the feedback option in game today; is there another way for me to send them or was that what you meant?
Can you please tell us your username?
Fromundaman

In the corner it says Fromundaman+3286 though.
#5
Dire Wolf CS  [developer] Sep 24, 2024 @ 8:30am 
Originally posted by Sir Waddles D. Waddlesworth III:
Originally posted by Dire Wolf CS:
Can you please tell us your username?
Fromundaman

In the corner it says Fromundaman+3286 though.
Super. Thanks. Will let the team know so we can look into this now.
#6
darkangel23 Sep 24, 2024 @ 6:37pm 
I've been having this issue as well. Will send logs too. Started today.
#7
Dire Wolf CS  [developer] Sep 25, 2024 @ 9:41am 
Originally posted by darkangel23:
I've been having this issue as well. Will send logs too. Started today.
What is your username
#8
Picard is tired of your shit Sep 25, 2024 @ 10:34am 
I also have that error. First match today at least two players had action delays of several seconds for each action to take effect. Second match it straight up disconnects me in the middle of the game and I get that error when trying to reconnect. I have a screenshot with the names of the 3 players in the match from the message "...Would you like to resume your game with..." if that helps. Sent logs from after I relaunched the game.

Username Trivo+1922
Last edited by Picard is tired of your shit; Sep 25, 2024 @ 10:40am
#9
Dire Wolf CS  [developer] Sep 25, 2024 @ 11:08am 
Originally posted by Picard is tired of your ♥♥♥♥:
I also have that error. First match today at least two players had action delays of several seconds for each action to take effect. Second match it straight up disconnects me in the middle of the game and I get that error when trying to reconnect. I have a screenshot with the names of the 3 players in the match from the message "...Would you like to resume your game with..." if that helps. Sent logs from after I relaunched the game.

Username Trivo+1922

Thanks for sending that over! Helps with our repros.
#10
darkangel23 Sep 25, 2024 @ 12:20pm 
Originally posted by Dire Wolf CS:
Originally posted by darkangel23:
I've been having this issue as well. Will send logs too. Started today.
What is your username
Darkangel+6176
#11
skaiol Jan 9 @ 11:19am 
The same problem. Logs sent. Username: Skaiol+3648
#12
Dire Wolf CS  [developer] Jan 10 @ 9:56am 
Originally posted by skaiol:
The same problem. Logs sent. Username: Skaiol+3648
Thank you
#13
AnastasPo Jan 12 @ 11:45pm 
I faced with the same problem. After 10-15 seconds of loading of the online match the message appears: "Match failed to load".
AnastasPo+7215
#14
skaiol Jan 23 @ 10:21pm 
So I managed to solve the problem.
In the game logs I found the error about failing to resolve the remote host.
So I tried to use other DNS settings instead of predefined by my ISP.

I ended up with using Public Google DNS following the instructions here: https://developers.google.com/speed/public-dns/docs/using.
It's working for me.
#15
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Dune: Imperium > General Discussions > Topic Details
Date Posted: Sep 22, 2024 @ 5:08am
Posts: 22

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