Steam Deck

Steam Deck

Foosty Apr 17, 2023 @ 8:52pm
Official Dock Multiple Issues with Samsung TV
Just a small collection of issues I've been having so far:

- Sound cuts out every now then for a short while
- Have to completely unplug all cables and plug them back in to get dock to emit signal to TV after a short period of not-in-use.
- TV Never recognizes the device and has to go through setup each and every time. Has to complete setup or will not work. Setup only ever outputs that it's an unknown device and you have to click cancel to get a display.
- Sometimes the sound won't work until another full reset (sometimes multiple times in a row)
- Doesn't use full TV display, has black bar outline.

I think there were a few other issues that I don't remember off the top of my head but will update with.

TV: Samsung Q70 Series 65-Inch Smart TV, Flat QLED 4K UHD HDR - 2019 Model
Dock Version: Latest non-beta as of writing this.
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Showing 1-1 of 1 comments
RedTony Aug 23, 2023 @ 1:14pm 
Hi, I have a Samsung QN800B QLED 8K. The issue with the device not recognized is happening to me, but more or less went over it.
Regarding the Steam Deck not using the full display, does it happen only in specific games, Desktop mode, or also in the Gaming mode?
If it is not showing full screen inside games it is due to the resolution being configured to multiple of the native Steam deck (1200x800), you should change to a 9:6 compatible resolution instead.
For me the only remaining issue is that it does not connect to Game Mode, whenever I activate it the Dock disconnects.
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Date Posted: Apr 17, 2023 @ 8:52pm
Posts: 1