Steam Deck

Steam Deck

Keyboard Freeze
Sometimes, I'd say 1-3 times an hour, my Steam Deck freezes (hold down button shutdown required) when I'm using the on-screen keyboard. Since this began the night before last, I've only used the keyboard for more than a small steam message or too, on Google Chrome, which I've been using since December with no issues, so...I don't know if it is the problem.
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Showing 1-13 of 13 comments
ChadstriderSBURB Sep 14, 2024 @ 8:48am 
I have switched from Stable to Beta and after finding that it did not help, switched back, and the problem still persists.
Nanashi Sep 23, 2024 @ 10:39am 
Also happening on my end. This is a very big issue, because I like to tab into Discord to talk to people, but the keyboard freezes and the system crashes, which can result in progress loss if I haven't saved recently.

Previously, the keyboard would close and reboot after a while, but I guess it broke at some point with a client update.
Shockwave S08 Sep 23, 2024 @ 2:31pm 
Can confirm, it's happening to me also.
ChadstriderSBURB Sep 23, 2024 @ 3:07pm 
Originally posted by Shockwave S08:
Can confirm, it's happening to me also.
:crying:
austinp_valve Sep 23, 2024 @ 8:53pm 
Can you provide some more info about your setup and repro steps? Are you in game mode or desktop mode? Does the keyboard freeze right when opening or does it freeze after using it for a while?
Nanashi Sep 23, 2024 @ 9:25pm 
Originally posted by austinp_valve:
Can you provide some more info about your setup and repro steps? Are you in game mode or desktop mode? Does the keyboard freeze right when opening or does it freeze after using it for a while?
For me, it happens in game mode.
I usually have Discord running alongside a game.
What happens is I'll switch to Discord to type something about the game, but while I'm typing (about two or three words in), the system freezes.
ChadstriderSBURB Sep 24, 2024 @ 3:59pm 
Originally posted by Nanashi:
Originally posted by austinp_valve:
Can you provide some more info about your setup and repro steps? Are you in game mode or desktop mode? Does the keyboard freeze right when opening or does it freeze after using it for a while?
For me, it happens in game mode.
I usually have Discord running alongside a game.
What happens is I'll switch to Discord to type something about the game, but while I'm typing (about two or three words in), the system freezes.
It's not THAT bad for me, but, yeah, I use google chrome all the time.
Shockwave S08 Sep 25, 2024 @ 8:38am 
Originally posted by austinp_valve:
Can you provide some more info about your setup and repro steps? Are you in game mode or desktop mode? Does the keyboard freeze right when opening or does it freeze after using it for a while?

Only happens in game mode, after being used for a while, and it'll never come back unless you do a hard-reset; Steam and Quick Access buttons also stop working when this happens.
ChadstriderSBURB Sep 25, 2024 @ 1:57pm 
Originally posted by Shockwave S08:
Originally posted by austinp_valve:
Can you provide some more info about your setup and repro steps? Are you in game mode or desktop mode? Does the keyboard freeze right when opening or does it freeze after using it for a while?

Only happens in game mode, after being used for a while, and it'll never come back unless you do a hard-reset; Steam and Quick Access buttons also stop working when this happens.
Same.
ChadstriderSBURB Sep 30, 2024 @ 9:13am 
Hello?
CarajoEsp Nov 24, 2024 @ 2:56pm 
Originally posted by austinp_valve:
Can you provide some more info about your setup and repro steps? Are you in game mode or desktop mode? Does the keyboard freeze right when opening or does it freeze after using it for a while?
Here is a replicate video of the problem:
https://youtu.be/_CBJAMYy3ps?si=KQMm3AWTVashjxMS

Thanks
ChadstriderSBURB Nov 24, 2024 @ 7:26pm 
same!
CarajoEsp Nov 24, 2024 @ 9:52pm 
Originally posted by ChadstriderSBURB:
same!
What do you do when it happens?
Just using the keyboard or during that switching the windows?

Thanks.
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Date Posted: Sep 14, 2024 @ 8:36am
Posts: 13