Steam deck stuck at verifying installation

[visionen]

I an currently travelling and dont hade access to my normal wifi. Steam deck is completely bricked since it is stuck at verifying update during start up. I did some googleing and connecting it to a dockning station might help but I dont own one. Is there a workaround? Will it help once i get home and have access to my normal wifi? Thanks

I tried booting into the previous ”B” version by holding down ”…” during start up but that did not help.

[Mahjik]

Can you tether it to your phone?

[visionen]

No I dont have a cable for that here, sadly. It would be nice to get it working today but my main worry is that it doesnt work even when I get home. If tethering is the solution and access to the home wifi doesnt work then I guess I have to buy a Lightning to usb cable today

[visionen]

Anyone have experience with tethering steam deck to an iphone using a cable just to give steam deck internet access while booting up? Rather not buy a cable if it doesnt work regardless 😌

[Trust Deceit]

Posting here because I've encountered this same issue and hoping for a fix. I really do not want to, and should not have to, purchase a dock to fix this bug.

[jtucker40]

Seeing the same thing. Booting to previous partition worked for a time but eventually stopped working as well. Next step is to try phone tethering but won’t have access for data for my phone hotspot for at least a month. Any other workarounds?

[Th3Kum4]

I have the same problem, but I turned off the wifi and I have no way to turn it back on.

[Trust Deceit]

Originally posted by Th3Kum4:

I have the same problem, but I turned off the wifi and I have no way to turn it back on.

I've found a couple of workarounds online. None have worked for me, but hopefully some will for you.

If you have the cable for it, you can connect the steamdeck to your phone and enable mobile hotspot, so the deck uses the internet through your phone. Your mobile plan will need to support hotspots for it though.

You can use a dock to connect the deck to an ethernet cable so it can access the internet in that manner. That requires purchasing a dock (not necessarily a Steam dock).

There's a third option that pulls up a prior image? I found it via googling. I tried that option and it didn't work for me. Im waiting for a non-Steam dock to come in, and to get home so I can use it. But this seems like a massive bug that Valve absolutely needs to address.

[jtucker40]

Originally posted by Trust Deceit:

Originally posted by Th3Kum4:

I have the same problem, but I turned off the wifi and I have no way to turn it back on.

I've found a couple of workarounds online. None have worked for me, but hopefully some will for you.

If you have the cable for it, you can connect the steamdeck to your phone and enable mobile hotspot, so the deck uses the internet through your phone. Your mobile plan will need to support hotspots for it though.

You can use a dock to connect the deck to an ethernet cable so it can access the internet in that manner. That requires purchasing a dock (not necessarily a Steam dock).

There's a third option that pulls up a prior image? I found it via googling. I tried that option and it didn't work for me. Im waiting for a non-Steam dock to come in, and to get home so I can use it. But this seems like a massive bug that Valve absolutely needs to address.

Why didn’t the phone option work for you? Does the deck need to recognize the phone as a known network in order for this to work?

[Trust Deceit]

Originally posted by jtucker40:

Originally posted by Trust Deceit:

I've found a couple of workarounds online. None have worked for me, but hopefully some will for you.

If you have the cable for it, you can connect the steamdeck to your phone and enable mobile hotspot, so the deck uses the internet through your phone. Your mobile plan will need to support hotspots for it though.

You can use a dock to connect the deck to an ethernet cable so it can access the internet in that manner. That requires purchasing a dock (not necessarily a Steam dock).

There's a third option that pulls up a prior image? I found it via googling. I tried that option and it didn't work for me. Im waiting for a non-Steam dock to come in, and to get home so I can use it. But this seems like a massive bug that Valve absolutely needs to address.

Why didn’t the phone option work for you? Does the deck need to recognize the phone as a known network in order for this to work?

It didn't work for me initially because I didn't have a mobile hotspot. I got it and still had some trouble for some reason (NO clue why, except perhaps having an older phone).

Ultimately, after some fiddling, I got it to work by connecting my Steam deck to my phone via USB-C, turning on the mobile hotspot and USB tethering, and THEN starting up the steam deck from a prior image (by holding the "..." button on start-up and selecting option B). Again, not sure why I had to do that extra step except perhaps having an older phone -- seemed the mobile hotspot worked for most others without needing to do that.

As a note, my deck's wi-fi was turned off. After I got the fix, I turned it on right away and haven't had an issue since.

[Arreis]

I had the exact same issue. The worst part is that like many of us, it happened during a flight when I have setted the Airplane made on (making impossible to pickup the wifi automatically when turning the device on).

Eventually, after one day of trying possible solutions I found online, I managed to make it work by borrowing one of the recent Iphone models along it's charger cable, turning its hotspot on, and connecting it to my Steam Deck.

Does anyone knows how to create a ticket to track this bug? One possible solution would be to let you pick another WIFI to complete the verification process.

[Mortimer Mcmire]

I am also experiencing this issue. It seems that some recent update made the Deck stop booting without wifi. I fixed it by renaming my phone hotspot to the name of a network the Deck has saved.

Is there any formal process for reporting these bugs to Valve, or are we just doomed to scream into the void? This forum does not seem to receive official attention or responses.

[Mahjik]

Originally posted by Mortimer Mcmire:

.

Is there any formal process for reporting these bugs to Valve, or are we just doomed to scream into the void? This forum does not seem to receive official attention or responses.

Valve has a fix for it in the Beta channel. It's only a matter of time to when it's put into Stable.

[deaddoof]

Originally posted by Mortimer Mcmire:

Is there any formal process for reporting these bugs to Valve, or are we just doomed to scream into the void? This forum does not seem to receive official attention or responses.

Which bug. You can report steam client bugs through steam support itself. You should make a detail bug report in the bug reporting forum. Provide enough information to reproduce your bug.

[Unlimex]

The dock option didn't work for me, now it's stuck at "update complete, launching steam" with the bar frozen...an hour in....and now it's a big paper weight. :/ upgraded to an Asus, haven't had any issues with that yet. I do hope there will be a future fix-itd be lame of steam to ignore this

[RenMatoi]

Originally posted by Trust Deceit:

Posting here because I've encountered this same issue and hoping for a fix. I really do not want to, and should not have to, purchase a dock to fix this bug.

Sadly it's the only convenient option I've seen. Only other one is a pain. I did want one anyway so it's a good excuse to buy one