Steam Deck

Steam Deck

Luxar Nov 4, 2024 @ 10:58pm
Update 3.6 broke controller input and still hasnt been fixed on stable.
My Deck is literally unusable right now. The controller menu on Gaming Mode doesnt detect any input, not even the native Steam Deck input, and its using just the firmware trackpac/mouse support.

This issue is not present on the Beta channel, but its annoying having to deal with this, i dont want to deal with the Beta channel updates.
Originally posted by austinp_valve:
There was an issue where having proton-tkg installed would break the on-board controls, but that should be resolved with the current stable client. If you're not fully up to date, please update.

Otherwise, more info about other software that's been installed on the Deck would be useful in trying to narrow down what might be causing this. I've hit buttons in the support tool to collect logs from your Decks so please power on the device when you have a chance, so it can upload the logs.
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Showing 1-8 of 8 comments
deaddoof Nov 5, 2024 @ 1:26am 
Originally posted by Luxar:
My Deck is literally unusable right now. The controller menu on Gaming Mode doesnt detect any input, not even the native Steam Deck input, and its using just the firmware trackpac/mouse support.

This issue is not present on the Beta channel, but its annoying having to deal with this, i dont want to deal with the Beta channel updates.

Can you attempt to switch to desktop mode and open the steam client? After the steam client is open, switch back to game mode.
SirReco Nov 5, 2024 @ 1:43am 
Conformed: CEMU Controller support is broken on the latest update.
reverting the update fixed the issue, so if you use CEMU dont update yet.
Drexciyian Nov 5, 2024 @ 5:07am 
Yeah same here, does Valve even read this forum??????
Last edited by Drexciyian; Nov 5, 2024 @ 5:08am
zelitt50 Nov 7, 2024 @ 12:49pm 
They don't care.
Meanie Nov 15, 2024 @ 10:09am 
3.6.20 and it's still broken.
Last edited by Meanie; Nov 15, 2024 @ 10:28am
The author of this thread has indicated that this post answers the original topic.
austinp_valve Nov 15, 2024 @ 2:53pm 
There was an issue where having proton-tkg installed would break the on-board controls, but that should be resolved with the current stable client. If you're not fully up to date, please update.

Otherwise, more info about other software that's been installed on the Deck would be useful in trying to narrow down what might be causing this. I've hit buttons in the support tool to collect logs from your Decks so please power on the device when you have a chance, so it can upload the logs.
onealwr Nov 15, 2024 @ 5:19pm 
Originally posted by austinp_valve:
There was an issue where having proton-tkg installed would break the on-board controls, but that should be resolved with the current stable client. If you're not fully up to date, please update.

Otherwise, more info about other software that's been installed on the Deck would be useful in trying to narrow down what might be causing this. I've hit buttons in the support tool to collect logs from your Decks so please power on the device when you have a chance, so it can upload the logs.

I believe I'm affected by this issue. The controller configurator for Baldur's Gate 3 stopped working after I installed a recent update on my Steam Deck. I tried many troubleshooting (I will only summarize here) steps but still have the problem. I already tried switching to the beta OS channel, deleting and reinstalling BG3, and troubleshot with Larian Support. Other installed games don't have the issue to include D:OS2.
Luxar Nov 15, 2024 @ 6:19pm 
Originally posted by austinp_valve:
There was an issue where having proton-tkg installed would break the on-board controls, but that should be resolved with the current stable client. If you're not fully up to date, please update.

Otherwise, more info about other software that's been installed on the Deck would be useful in trying to narrow down what might be causing this. I've hit buttons in the support tool to collect logs from your Decks so please power on the device when you have a chance, so it can upload the logs.


Can confirm my Deck got fixed. Thanks a lot!
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Date Posted: Nov 4, 2024 @ 10:58pm
Posts: 8