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it seems like a few other issues people keep reporting might be related to this, and it'd be nice to help fellow users with a new workaroud while Valve doesn't permanently fix this
1. Launch game (was not able to get the controller order button to show unless game is running).
2. Bring up the Steam Overlay using either the Steam, Xbox, or PlayStation button.
3. Press right twice on the D-Pad to show Controller Settings in the Steam Overlay.
4. Select the Controller Setting button
5. Select the Reorder Controllers button in the top right corner (or just press down on the D-Pad)
6. The issue I describe happens when both the "Steam Deck controller" and external controller are set to 1 (as indicated by the number to the left of their name).
7. Press down on the D-Pad to select a controller you want to reorder.
8. Use the Up/Down D-Pads to rearrange the order, setting the external controller to 1
** this is per controller, each new controller I plugged up needed to update this setting (tested many controllers).
** once set, I didn't need to go back in to change anything
OP, can you elaborate on "press right twice on the d-pad"? D-pads are often valid movement inputs for many games, so that doesn't make sense unless there's another screen or mode you're doing that in.